Question 1

In which of the following conflict resolution techniques are conflicts resolved by seeking an advantageous solution for all the parties involved?

Accepted Answer

A)  collaborating 
B)  compromising 
C)  forcing 
D)  accommodating 
A)  collaborating 
B)  compromising 
C)  forcing 
D)  accommodating

Question 2

________ occurs when a supervisor earns less than his or her subordinates.

Accepted Answer

A)  Job enrichment 
B)  Groupthink 
C)  Role ambiguity 
D)  Status incongruence 
A)  Job enrichment 
B)  Groupthink 
C)  Role ambiguity 
D)  Status incongruence

Question 3

Those in the company who encourage the conflict over the marketing strategy have a(n) ________ view of conflict.

Accepted Answer

A)  human relations 
B)  conservative 
C)  strategic 
D)  interactionist 
A)  human relations 
B)  conservative 
C)  strategic 
D)  interactionist

Question 4

Which of the following is considered to be the last stage of group development for permanent work groups?

Accepted Answer

A)  performing 
B)  norming 
C)  storming 
D)  adjourning 
A)  performing 
B)  norming 
C)  storming 
D)  adjourning

Question 5

Identify the key difference between work teams and work groups.

Accepted Answer

A)  Leadership is shared in work teams whereas it rests on a particular individual in work groups. 
B)  Work groups have their own specific purpose, while the purpose of a work team is the same as that of the organizations. 
C)  In a work group, performance is measured directly, while in a work team it is measured indirectly. 
D)  In a work team, work is decided upon by the group leader, whereas in the work group it is decided upon by group members. 
A)  Leadership is shared in work teams whereas it rests on a particular individual in work groups. 
B)  Work groups have their own specific purpose, while the purpose of a work team is the same as that of the organizations. 
C)  In a work group, performance is measured directly, while in a work team it is measured indirectly. 
D)  In a work team, work is decided upon by the group leader, whereas in the work group it is decided upon by group members.

Question 6

Individuals have the tendency to expend less effort when working collectively than when working individually.Which of the following concepts relates most closely to this behavior?

Accepted Answer

A)  social loafing 
B)  role conflict 
C)  role ambiguity 
D)  groupthink 
A)  social loafing 
B)  role conflict 
C)  role ambiguity 
D)  groupthink

Question 7

The reluctance of Dan's senior professors to voice their opposition to several issues in order to maintain group harmony is an example of ________.

Accepted Answer

A)  social loafing 
B)  role conflict 
C)  role ambiguity 
D)  groupthink 
A)  social loafing 
B)  role conflict 
C)  role ambiguity 
D)  groupthink

Question 8

A work team ________.

Accepted Answer

A)  focuses on efficiency rather than collaboration 
B)  has shared leadership roles 
C)  measures performance based on its influence on others 
D)  cannot be quickly refocused or disbanded 
A)  focuses on efficiency rather than collaboration 
B)  has shared leadership roles 
C)  measures performance based on its influence on others 
D)  cannot be quickly refocused or disbanded

Question 9

Research evidence suggests that teams typically outperform individuals when ________.

Accepted Answer

A)  one or more members are allowed to dominate the other team members 
B)  projects are short-term and need quick solutions 
C)  tasks require multiple skills, judgment, and experience 
D)  tasks are simple and do not involve critical thinking 
A)  one or more members are allowed to dominate the other team members 
B)  projects are short-term and need quick solutions 
C)  tasks require multiple skills, judgment, and experience 
D)  tasks are simple and do not involve critical thinking

Question 10

Which of the following is an accurate statement regarding status systems?

Accepted Answer

A)  Anything can have status value if others in the group evaluate it that way. 
B)  Status is a weak employee motivator even though it has behavioral consequences. 
C)  Status can only be formally conferred on individuals. 
D)  Status systems are independent of aspects such as prestige and grading. 
A)  Anything can have status value if others in the group evaluate it that way. 
B)  Status is a weak employee motivator even though it has behavioral consequences. 
C)  Status can only be formally conferred on individuals. 
D)  Status systems are independent of aspects such as prestige and grading.

Question 11

A social network structure refers to ________.

Accepted Answer

A)  the informal connections among individuals within groups 
B)  the formal norms and rules of a group that members must abide by 
C)  the extent of diversity in a formal group 
D)  the varying skills and knowledge that the members of a group posses 
A)  the informal connections among individuals within groups 
B)  the formal norms and rules of a group that members must abide by 
C)  the extent of diversity in a formal group 
D)  the varying skills and knowledge that the members of a group posses

Question 12

Discuss the major issues associated with group structure in global teams.

Accepted Answer

Some of the structural areas where we se

Question 13

Which of the following types of conflict is based on how the work gets done?

Accepted Answer

A)  process conflict 
B)  relationship conflict 
C)  task conflict 
D)  role conflict 
A)  process conflict 
B)  relationship conflict 
C)  task conflict 
D)  role conflict

Question 14

Which of the following types of conflict is most likely to be dysfunctional?

Accepted Answer

A)  task conflict 
B)  relationship conflict 
C)  process conflict 
D)  procedural conflict 
A)  task conflict 
B)  relationship conflict 
C)  process conflict 
D)  procedural conflict

Question 15

Which of the following stages in group development involves defining the group's structure and leadership?

Accepted Answer

A)  norming 
B)  storming 
C)  performing 
D)  forming 
A)  norming 
B)  storming 
C)  performing 
D)  forming

Question 16

Which of the following is true about the effectiveness of individual decision making over group decision making?

Accepted Answer

A)  Individual decisions tend to be more accurate. 
B)  Individual decisions are better when dealing with complex issues. 
C)  Individuals tend to be more creative than groups. 
D)  Individual decisions are made faster than group decisions 
A)  Individual decisions tend to be more accurate. 
B)  Individual decisions are better when dealing with complex issues. 
C)  Individuals tend to be more creative than groups. 
D)  Individual decisions are made faster than group decisions

Question 17

Robert is the CEO of a manufacturing plant.He believes that smaller teams are more effective than bigger ones.Do you think this is the right strategy? Why or why not?

Accepted Answer

Group size affects performance and satis

Question 18

________ conflict relates to the content and goals of the work.

Accepted Answer

A)  Task 
B)  Process 
C)  Relationship 
D)  Network 
A)  Task 
B)  Process 
C)  Relationship 
D)  Network

Question 19

Group A has been meeting for one month and is seen as having some difficulty in appointing its leader.At least three individuals are qualified to keep the group's focus on its objectives, but the group is yet to decide which person will lead.Group A is at the ________ stage.

Accepted Answer

A)  forming 
B)  performing 
C)  storming 
D)  norming 
A)  forming 
B)  performing 
C)  storming 
D)  norming

Question 20

Team 2, which is working on the adhesive problem, can be called a ________ team.

Accepted Answer

A)  divisional 
B)  self-managed 
C)  virtual 
D)  functional 
A)  divisional 
B)  self-managed 
C)  virtual 
D)  functional

In which of the following conflict resolution techniques are conflicts resolved by seeking an advantageous solution for all the parties involved?

________ occurs when a supervisor earns less than his or her subordinates.

Those in the company who encourage the conflict over the marketing strategy have a(n) ________ view of conflict.

Which of the following is considered to be the last stage of group development for permanent work groups?

Identify the key difference between work teams and work groups.

Individuals have the tendency to expend less effort when working collectively than when working individually.Which of the following concepts relates most closely to this behavior?

The reluctance of Dan's senior professors to voice their opposition to several issues in order to maintain group harmony is an example of ________.

A work team ________.

Research evidence suggests that teams typically outperform individuals when ________.

Which of the following is an accurate statement regarding status systems?

A social network structure refers to ________.

Discuss the major issues associated with group structure in global teams.

Which of the following types of conflict is based on how the work gets done?

Which of the following types of conflict is most likely to be dysfunctional?

Which of the following stages in group development involves defining the group's structure and leadership?

Which of the following is true about the effectiveness of individual decision making over group decision making?

Robert is the CEO of a manufacturing plant.He believes that smaller teams are more effective than bigger ones.Do you think this is the right strategy? Why or why not?

________ conflict relates to the content and goals of the work.

Group A has been meeting for one month and is seen as having some difficulty in appointing its leader.At least three individuals are qualified to keep the group's focus on its objectives, but the group is yet to decide which person will lead.Group A is at the ________ stage.

Team 2, which is working on the adhesive problem, can be called a ________ team.

Management and Organizations

Understanding Management: Constraints and Challenges

Managing in a Global Environment

Managing Diversity

Managing Social Responsibility and Ethics

Managers As Decision Makers

Managing Change and Innovation

Foundations of Planning

Strategic Management

Managerial Controls

Basic Organizational Design

Adaptive Organizational Design

Managing Human Resources

Understanding Individual Behavior

Managers and Communication

Motivating Employees

Managers As Leaders

Filters

Exam 14: Managing Teams

In which of the following conflict resolution techniques are conflicts resolved by seeking an advantageous solution for all the parties involved?

________ occurs when a supervisor earns less than his or her subordinates.

Those in the company who encourage the conflict over the marketing strategy have a(n) ________ view of conflict.

Which of the following is considered to be the last stage of group development for permanent work groups?

Identify the key difference between work teams and work groups.

Individuals have the tendency to expend less effort when working collectively than when working individually.Which of the following concepts relates most closely to this behavior?

The reluctance of Dan's senior professors to voice their opposition to several issues in order to maintain group harmony is an example of ________.

A work team ________.

Research evidence suggests that teams typically outperform individuals when ________.

Which of the following is an accurate statement regarding status systems?

A social network structure refers to ________.

Discuss the major issues associated with group structure in global teams.

Which of the following types of conflict is based on how the work gets done?

Which of the following types of conflict is most likely to be dysfunctional?

Which of the following stages in group development involves defining the group's structure and leadership?

Which of the following is true about the effectiveness of individual decision making over group decision making?

Robert is the CEO of a manufacturing plant.He believes that smaller teams are more effective than bigger ones.Do you think this is the right strategy? Why or why not?

________ conflict relates to the content and goals of the work.

Group A has been meeting for one month and is seen as having some difficulty in appointing its leader.At least three individuals are qualified to keep the group's focus on its objectives, but the group is yet to decide which person will lead.Group A is at the ________ stage.

Team 2, which is working on the adhesive problem, can be called a ________ team.

Management and Organizations

Understanding Management: Constraints and Challenges

Managing in a Global Environment

Managing Diversity

Managing Social Responsibility and Ethics

Managers As Decision Makers

Managing Change and Innovation

Foundations of Planning

Strategic Management

Managerial Controls

Basic Organizational Design

Adaptive Organizational Design

Managing Human Resources

Understanding Individual Behavior

Managers and Communication

Motivating Employees

Managers As Leaders

Filters