Question 1

________ departmentalization is based on the product or customer flow through the organization.

Accepted Answer

A)  Product 
B)  Functional 
C)  Process 
D)  Customer 
A)  Product 
B)  Functional 
C)  Process 
D)  Customer

Question 2

GlaxoSmithKline would become more ________ if it starts allowing its lab scientists to set the priorities and allocate the resources.

Accepted Answer

A)  bureaucratic 
B)  mechanistic 
C)  diversified 
D)  organic 
A)  bureaucratic 
B)  mechanistic 
C)  diversified 
D)  organic

Question 3

When Eric is offered a chance to help direct the efforts of some employees assigned to his work group, he sees this new assignment as a(n) ________.

Accepted Answer

A)  decrease in authority 
B)  increase in departmentalization 
C)  increase in his responsibility 
D)  decrease in work specialization 
A)  decrease in authority 
B)  increase in departmentalization 
C)  increase in his responsibility 
D)  decrease in work specialization

Question 4

As the number of employees in an organization grows, structure tends to become more ________.

Accepted Answer

A)  specialized 
B)  informal 
C)  centralized 
D)  relaxed 
A)  specialized 
B)  informal 
C)  centralized 
D)  relaxed

Question 5

________ is the formal arrangement of jobs within an organization.

Accepted Answer

A)  Departmentalization 
B)  Organizational design 
C)  Organizational structure 
D)  Work specialization 
A)  Departmentalization 
B)  Organizational design 
C)  Organizational structure 
D)  Work specialization

Question 6

In highly formalized organizations, employees have more discretion in how they do their work.

Accepted Answer

A) True 
 B)False

Question 7

Work teams composed of individuals from various functional specialties are known as ________ teams.

Accepted Answer

A)  cross-control 
B)  cross-training 
C)  cross-functional 
D)  cross-command 
A)  cross-control 
B)  cross-training 
C)  cross-functional 
D)  cross-command

Question 8

Which one of Fayol's 14 principles of management states that a person should report to only one manager?

Accepted Answer

A)  unity of direction 
B)  unity of command 
C)  division of work 
D)  division of authority 
A)  unity of direction 
B)  unity of command 
C)  division of work 
D)  division of authority

Question 9

What are the four contingency variables that an organization's structure depends on?

Accepted Answer

A)  strategy, size, technology, and equity 
B)  management, technology, equity, and degree of environmental uncertainty 
C)  management, funding, technology, and degree of environmental uncertainty 
D)  strategy, size, technology, and environmental uncertainty 
A)  strategy, size, technology, and equity 
B)  management, technology, equity, and degree of environmental uncertainty 
C)  management, funding, technology, and degree of environmental uncertainty 
D)  strategy, size, technology, and environmental uncertainty

Question 10

Customer departmentalization works well because it emphasizes monitoring and responding to changes in customers' need.

Accepted Answer

A) True 
 B)False

Question 11

Employee empowerment gives employees more authority to make decisions.

Accepted Answer

A) True 
 B)False

Question 12

In case of functional departmentalization, jobs are grouped according to ________.

Accepted Answer

A)  tasks 
B)  territories 
C)  product lines 
D)  customer flow 
A)  tasks 
B)  territories 
C)  product lines 
D)  customer flow

Question 13

Explain the concepts of mechanistic and organic structures.

Accepted Answer

The mechanistic organization (or bureauc

Question 14

If top managers make key decisions with little input from below, then the organization is ________.

Accepted Answer

A)  not mechanistic 
B)  more decentralized 
C)  not formalized 
D)  more centralized 
A)  not mechanistic 
B)  more decentralized 
C)  not formalized 
D)  more centralized

Question 15

A company with low departmentalization, wide spans of control, centralized authority, and little formalization possesses a ________ structure.

Accepted Answer

A)  simple 
B)  functional 
C)  divisional 
D)  matrix 
A)  simple 
B)  functional 
C)  divisional 
D)  matrix

Question 16

Which of the following statements accurately defines work specialization?

Accepted Answer

A)  It is the basis of grouping jobs together. 
B)  Individual employees specialize in doing part of an activity rather than the entire activity. 
C)  It is the line of authority extending from upper organizational levels to the lower levels. 
D)  It clarifies who reports to whom. 
A)  It is the basis of grouping jobs together. 
B)  Individual employees specialize in doing part of an activity rather than the entire activity. 
C)  It is the line of authority extending from upper organizational levels to the lower levels. 
D)  It clarifies who reports to whom.

Question 17

Organizational structure is defined as the formal arrangement of jobs within an organization.

Accepted Answer

A) True 
 B)False

Question 18

Worldwide economic downturn, global competition, accelerated product innovation by competitors, and increased demands from customers for high quality and faster deliveries encourage organizations to become more ________.

Accepted Answer

A)  organic 
B)  mechanistic 
C)  centralized 
D)  formalized 
A)  organic 
B)  mechanistic 
C)  centralized 
D)  formalized

Question 19

In highly ________ organizations, there are explicit job descriptions, numerous organizational rules, and clearly defined procedures covering work processes.

Accepted Answer

A)  formalized 
B)  decentralized 
C)  leveraged 
D)  capitalized 
A)  formalized 
B)  decentralized 
C)  leveraged 
D)  capitalized

Question 20

Moderate vertical differentiation, high horizontal differentiation, and high formalization are characteristics of an organization that indulges in ________.

Accepted Answer

A)  small-batch production 
B)  mass production 
C)  unit production 
D)  process production 
A)  small-batch production 
B)  mass production 
C)  unit production 
D)  process production

________ departmentalization is based on the product or customer flow through the organization.

GlaxoSmithKline would become more ________ if it starts allowing its lab scientists to set the priorities and allocate the resources.

When Eric is offered a chance to help direct the efforts of some employees assigned to his work group, he sees this new assignment as a(n) ________.

As the number of employees in an organization grows, structure tends to become more ________.

________ is the formal arrangement of jobs within an organization.

In highly formalized organizations, employees have more discretion in how they do their work.

Work teams composed of individuals from various functional specialties are known as ________ teams.

Which one of Fayol's 14 principles of management states that a person should report to only one manager?

What are the four contingency variables that an organization's structure depends on?

Customer departmentalization works well because it emphasizes monitoring and responding to changes in customers' need.

Employee empowerment gives employees more authority to make decisions.

In case of functional departmentalization, jobs are grouped according to ________.

Explain the concepts of mechanistic and organic structures.

If top managers make key decisions with little input from below, then the organization is ________.

A company with low departmentalization, wide spans of control, centralized authority, and little formalization possesses a ________ structure.

Which of the following statements accurately defines work specialization?

Organizational structure is defined as the formal arrangement of jobs within an organization.

Worldwide economic downturn, global competition, accelerated product innovation by competitors, and increased demands from customers for high quality and faster deliveries encourage organizations to become more ________.

In highly ________ organizations, there are explicit job descriptions, numerous organizational rules, and clearly defined procedures covering work processes.

Moderate vertical differentiation, high horizontal differentiation, and high formalization are characteristics of an organization that indulges in ________.

Management and Organizations

Understanding Management: Constraints and Challenges

Managing in a Global Environment

Managing Diversity

Managing Social Responsibility and Ethics

Managers As Decision Makers

Managing Change and Innovation

Foundations of Planning

Strategic Management

Managerial Controls

Adaptive Organizational Design

Managing Human Resources

Managing Teams

Understanding Individual Behavior

Managers and Communication

Motivating Employees

Managers As Leaders

Filters

Exam 11: Basic Organizational Design

________ departmentalization is based on the product or customer flow through the organization.

GlaxoSmithKline would become more ________ if it starts allowing its lab scientists to set the priorities and allocate the resources.

When Eric is offered a chance to help direct the efforts of some employees assigned to his work group, he sees this new assignment as a(n) ________.

As the number of employees in an organization grows, structure tends to become more ________.

________ is the formal arrangement of jobs within an organization.

In highly formalized organizations, employees have more discretion in how they do their work.

Work teams composed of individuals from various functional specialties are known as ________ teams.

Which one of Fayol's 14 principles of management states that a person should report to only one manager?

What are the four contingency variables that an organization's structure depends on?

Customer departmentalization works well because it emphasizes monitoring and responding to changes in customers' need.

Employee empowerment gives employees more authority to make decisions.

In case of functional departmentalization, jobs are grouped according to ________.

Explain the concepts of mechanistic and organic structures.

If top managers make key decisions with little input from below, then the organization is ________.

A company with low departmentalization, wide spans of control, centralized authority, and little formalization possesses a ________ structure.

Which of the following statements accurately defines work specialization?

Organizational structure is defined as the formal arrangement of jobs within an organization.

Worldwide economic downturn, global competition, accelerated product innovation by competitors, and increased demands from customers for high quality and faster deliveries encourage organizations to become more ________.

In highly ________ organizations, there are explicit job descriptions, numerous organizational rules, and clearly defined procedures covering work processes.

Moderate vertical differentiation, high horizontal differentiation, and high formalization are characteristics of an organization that indulges in ________.

Management and Organizations

Understanding Management: Constraints and Challenges

Managing in a Global Environment

Managing Diversity

Managing Social Responsibility and Ethics

Managers As Decision Makers

Managing Change and Innovation

Foundations of Planning

Strategic Management

Managerial Controls

Adaptive Organizational Design

Managing Human Resources

Managing Teams

Understanding Individual Behavior

Managers and Communication

Motivating Employees

Managers As Leaders

Filters