Question 1

Domestic exporters typically have highly ________ systems.

Accepted Answer

A)  duplicated 
B)  centralized 
C)  networked 
D)  decentralized 
E)  autonomous 
A)  duplicated 
B)  centralized 
C)  networked 
D)  decentralized 
E)  autonomous

Question 2

Which of the following is not one of the system configurations used by global firms?

Accepted Answer

A)  centralized 
B)  duplicated 
C)  decentralized coordinated 
D)  networked 
E)  localized 
A)  centralized 
B)  duplicated 
C)  decentralized coordinated 
D)  networked 
E)  localized

Question 3

A company that controls finances in the home country and decentralizes production, sales, and marketing operations to other countries is using a ________ strategy.

Accepted Answer

A)  domestic exporter 
B)  franchising 
C)  transnational 
D)  multinational 
E)  conglomerate 
A)  domestic exporter 
B)  franchising 
C)  transnational 
D)  multinational 
E)  conglomerate

Question 4

A force in the environment to which businesses must respond and that influences the direction of the business is called a business

Accepted Answer

A)  driver. 
B)  threat. 
C)  process. 
D)  matrix. 
E)  strategy. 
A)  driver. 
B)  threat. 
C)  process. 
D)  matrix. 
E)  strategy.

Question 5

From your reading of the chapter case, which of the following best describes the challenge Unilever was facing as a global company?

Accepted Answer

A)  inadequate information for managerial decision making 
B)  lack of buy-in for global systems by foreign units 
C)  too many systems in too many data centers, making it difficult to process transactions in a timely fashion 
D)  poor governance of global systems 
E)  managing a global supply chain 
A)  inadequate information for managerial decision making 
B)  lack of buy-in for global systems by foreign units 
C)  too many systems in too many data centers, making it difficult to process transactions in a timely fashion 
D)  poor governance of global systems 
E)  managing a global supply chain

Question 6

How does the Internet benefit the development of a global information system?
 Should all global systems be based on the Internet?

Accepted Answer

The Internet allows anyone connected to

Question 7

There are two primary global organization types:
 management centralized in the home country or distributed to foreign centers.

Accepted Answer

A) True 
 B)False

Question 8

Transnational companies have tended to use a(n) ________ systems configuration.

Accepted Answer

A)  duplicated 
B)  centralized 
C)  networked 
D)  decentralized 
E)  autonomous 
A)  duplicated 
B)  centralized 
C)  networked 
D)  decentralized 
E)  autonomous

Question 9

In a transnational business strategy, all of the regional units participate and coordinate over all activities, from production to sales.

Accepted Answer

A) True 
 B)False

Question 10

The major dimensions of international systems architecture include each of the following except

Accepted Answer

A)  the global environment. 
B)  corporate global strategy. 
C)  technology platform. 
D)  transborder data flows. 
E)  management and business processes. 
A)  the global environment. 
B)  corporate global strategy. 
C)  technology platform. 
D)  transborder data flows. 
E)  management and business processes.

Question 11

In terms of global business strategy and structure, a franchise company will use a policy of

Accepted Answer

A)  centralized production, accounting, marketing, human resources, with strategic management. 
B)  dispersed production, accounting, human resources, with centralized strategic management, and marketing. 
C)  dispersed production and marketing, with centralized accounting, human resources and strategic management. 
D)  dispersed production, marketing, and human resources, with centralized strategic management and finance/accounting. 
E)  decentralized production, accounting, human resources, with a decentralized management. 
A)  centralized production, accounting, marketing, human resources, with strategic management. 
B)  dispersed production, accounting, human resources, with centralized strategic management, and marketing. 
C)  dispersed production and marketing, with centralized accounting, human resources and strategic management. 
D)  dispersed production, marketing, and human resources, with centralized strategic management and finance/accounting. 
E)  decentralized production, accounting, human resources, with a decentralized management.

Question 12

Which of the following is not a business driver of global business?

Accepted Answer

A)  global communication and transportation technologies 
B)  development of global culture 
C)  emergence of global social norms 
D)  political stability 
E)  growth of international systems 
A)  global communication and transportation technologies 
B)  development of global culture 
C)  emergence of global social norms 
D)  political stability 
E)  growth of international systems

Question 13

A powerful strategic advantage for a globalized firm is lowered cost factors in production.

Accepted Answer

A) True 
 B)False

Question 14

Global business drivers can be divided into two groups:
 general cultural factors and specific business factors.

Accepted Answer

A) True 
 B)False

Question 15

A critical necessity for ensuring the integration of local systems into a global system is

Accepted Answer

A)  adherence to data and technical standards. 
B)  use of standard hardware at the local level. 
C)  use of standard user software at the local level. 
D)  using standard computers throughout the system. 
E)  using localized software. 
A)  adherence to data and technical standards. 
B)  use of standard hardware at the local level. 
C)  use of standard user software at the local level. 
D)  using standard computers throughout the system. 
E)  using localized software.

Question 16

Transborder data flow refers to

Accepted Answer

A)  the flow of information in international systems. 
B)  the ways in which a countries laws change the flow of data from one country to another. 
C)  the business of moving information from one country to another. 
D)  the movement of information across international boundaries. 
E)  the business process of coordinating information from many different countries. 
A)  the flow of information in international systems. 
B)  the ways in which a countries laws change the flow of data from one country to another. 
C)  the business of moving information from one country to another. 
D)  the movement of information across international boundaries. 
E)  the business process of coordinating information from many different countries.

Question 17

Based on your reading of the chapter, why should companies avoid creating an all-encompassing, new global system when moving towards global operations?

Accepted Answer

A)  This approach may fail due to a lack of visibility. 
B)  It is difficult to quantify and explain the benefits of information systems that are large. 
C)  "Grand design" approaches typically fail to identify centers of excellence. 
D)  Opposition is strengthened because of requirements for huge resources. 
E)  This approach will fail because of a lack of concrete objectives. 
A)  This approach may fail due to a lack of visibility. 
B)  It is difficult to quantify and explain the benefits of information systems that are large. 
C)  "Grand design" approaches typically fail to identify centers of excellence. 
D)  Opposition is strengthened because of requirements for huge resources. 
E)  This approach will fail because of a lack of concrete objectives.

Question 18

Japanese consumers who only want to purchase products made in Japan are an example of

Accepted Answer

A)  cultural particularism. 
B)  political culture. 
C)  universal global attitudes. 
D)  different laws in different countries. 
E)  different business standards. 
A)  cultural particularism. 
B)  political culture. 
C)  universal global attitudes. 
D)  different laws in different countries. 
E)  different business standards.

Question 19

Global systems allow fixed costs to be amortized over a much smaller customer base.

Accepted Answer

A) True 
 B)False

Question 20

In terms of global business strategy and structure, a multinational strategy

Accepted Answer

A)  centralizes production and accounting and decentralizes marketing and human resources. 
B)  concentrates financial management and control out of a central home base while decentralizing production, sales, and marketing operations to units in other countries. 
C)  centralizes production, accounting, marketing, and human resources. 
D)  disperses production and marketing, with centralized accounting, human resources and strategic management. 
E)  concentrates production and marketing in each country, and decentralizes accounting and human resources. 
A)  centralizes production and accounting and decentralizes marketing and human resources. 
B)  concentrates financial management and control out of a central home base while decentralizing production, sales, and marketing operations to units in other countries. 
C)  centralizes production, accounting, marketing, and human resources. 
D)  disperses production and marketing, with centralized accounting, human resources and strategic management. 
E)  concentrates production and marketing in each country, and decentralizes accounting and human resources.

Domestic exporters typically have highly ________ systems.

Which of the following is not one of the system configurations used by global firms?

A company that controls finances in the home country and decentralizes production, sales, and marketing operations to other countries is using a ________ strategy.

A force in the environment to which businesses must respond and that influences the direction of the business is called a business

From your reading of the chapter case, which of the following best describes the challenge Unilever was facing as a global company?

How does the Internet benefit the development of a global information system? Should all global systems be based on the Internet?

There are two primary global organization types: management centralized in the home country or distributed to foreign centers.

Transnational companies have tended to use a(n) ________ systems configuration.

In a transnational business strategy, all of the regional units participate and coordinate over all activities, from production to sales.

The major dimensions of international systems architecture include each of the following except

In terms of global business strategy and structure, a franchise company will use a policy of

Which of the following is not a business driver of global business?

A powerful strategic advantage for a globalized firm is lowered cost factors in production.

Global business drivers can be divided into two groups: general cultural factors and specific business factors.

A critical necessity for ensuring the integration of local systems into a global system is

Transborder data flow refers to

Based on your reading of the chapter, why should companies avoid creating an all-encompassing, new global system when moving towards global operations?

Japanese consumers who only want to purchase products made in Japan are an example of

Global systems allow fixed costs to be amortized over a much smaller customer base.

In terms of global business strategy and structure, a multinational strategy

Information Systems in Global Business Today

Global E-Business and Collaboration

Information Systems, Organizations, and Strategy

Ethical and Social Issues in Information Systems

It Infrastructure and Emerging Technologies

Foundations of Business Intelligence: Databases and Information Management

Telecommunications, the Internet, and Wireless Technology

Securing Information Systems

Achieving Operational Excellence and Customer Intimacy: Enterprise Applications

E-Commerce: Digital Markets, Digital Goods

Managing Knowledge

Enhancing Decision Making

Building Information Systems

Managing Projects

Filters

Exam 15: Managing Global Systems

Domestic exporters typically have highly ________ systems.

Which of the following is not one of the system configurations used by global firms?

A company that controls finances in the home country and decentralizes production, sales, and marketing operations to other countries is using a ________ strategy.

A force in the environment to which businesses must respond and that influences the direction of the business is called a business

From your reading of the chapter case, which of the following best describes the challenge Unilever was facing as a global company?

How does the Internet benefit the development of a global information system? Should all global systems be based on the Internet?

There are two primary global organization types: management centralized in the home country or distributed to foreign centers.

Transnational companies have tended to use a(n) ________ systems configuration.

In a transnational business strategy, all of the regional units participate and coordinate over all activities, from production to sales.

The major dimensions of international systems architecture include each of the following except

In terms of global business strategy and structure, a franchise company will use a policy of

Which of the following is not a business driver of global business?

A powerful strategic advantage for a globalized firm is lowered cost factors in production.

Global business drivers can be divided into two groups: general cultural factors and specific business factors.

A critical necessity for ensuring the integration of local systems into a global system is

Transborder data flow refers to

Based on your reading of the chapter, why should companies avoid creating an all-encompassing, new global system when moving towards global operations?

Japanese consumers who only want to purchase products made in Japan are an example of

Global systems allow fixed costs to be amortized over a much smaller customer base.

In terms of global business strategy and structure, a multinational strategy

Information Systems in Global Business Today

Global E-Business and Collaboration

Information Systems, Organizations, and Strategy

Ethical and Social Issues in Information Systems

It Infrastructure and Emerging Technologies

Foundations of Business Intelligence: Databases and Information Management

Telecommunications, the Internet, and Wireless Technology

Securing Information Systems

Achieving Operational Excellence and Customer Intimacy: Enterprise Applications

E-Commerce: Digital Markets, Digital Goods

Managing Knowledge

Enhancing Decision Making

Building Information Systems

Managing Projects

Filters