Exam 5: It Infrastructure and Emerging Technologies

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List and describe four services that comprise IT infrastructure, beyond physical devices and software applications.

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________ takes place when a firm contracts custom software development or maintenance of existing legacy programs to outside firms.

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A formal contract between customers and their service providers that outlines the specific responsibilities of the service provider and to the customer is called a(n)

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SaaS refers to

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Place the following eras of IT infrastructure evolution in order, from earliest to most recent: 1) Cloud Computing Era; 2) Client/Server; 3) Enterprise Era; 4) Personal Computer; and 5) Mainframe and Minicomputer.

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Specifications that establish the compatibility of products and the ability to communicate in a network are called

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Hardware and software acquisition costs account for about ________ percent of TCO.

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What are the drawbacks of cloud computing? Do you think these ever outweigh the benefits, and if so, in what cases?

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Application server software is responsible for locating and managing stored Web pages.

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________ unleash powerful economies of scale and result in price declines in manufactured computer products.

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