Question 1

When facing a hostile audience during an oral presentation,________.

Accepted Answer

A) reward their goodwill with a presentation that is clear, concise, and upbeat 
B) consider a direct approach to calm their fears and build acceptance 
C) consider the indirect approach to find common ground and to diffuse anger before sharing your message 
D) avoid eye contact to appear sincere and trustworthy 
E) skip sections in your presentation that the audience does not want to hear 
A) reward their goodwill with a presentation that is clear, concise, and upbeat 
B) consider a direct approach to calm their fears and build acceptance 
C) consider the indirect approach to find common ground and to diffuse anger before sharing your message 
D) avoid eye contact to appear sincere and trustworthy 
E) skip sections in your presentation that the audience does not want to hear

Question 2

Visualizing your success is one of the suggested techniques to overcome anxiety during a presentation.When you do this,you are supposed to visualize yourself ________

Accepted Answer

A) feeling confident and able to handle any situation 
B) finishing the presentation 
C) making mistakes so you can avoid it in the actual presentation 
D) in the best of your business attire 
E) as floating above the audience 
A) feeling confident and able to handle any situation 
B) finishing the presentation 
C) making mistakes so you can avoid it in the actual presentation 
D) in the best of your business attire 
E) as floating above the audience

Question 3

Jeremy is all set to give his presentation in a couple of days,but he is really nervous and about to lose sleep over it.To gain confidence and recover from any glitches that he might encounter,Jeremy should concentrate on his ________.

Accepted Answer

A) creativity 
B) visualization 
C) preparation 
D) breathing techniques 
E) knowledge of equipment 
A) creativity 
B) visualization 
C) preparation 
D) breathing techniques 
E) knowledge of equipment

Question 4

Frank is giving a presentation to his team,which is a small group of people he already knows.His presentation style should ________.

Accepted Answer

A) be a formal style because it is still an office presentation 
B) skip sections that might generate more audience questions 
C) be a casual style that encourages audience participation 
D) not limit his scope 
E) be more organized like reports with a chronological structure 
A) be a formal style because it is still an office presentation 
B) skip sections that might generate more audience questions 
C) be a casual style that encourages audience participation 
D) not limit his scope 
E) be more organized like reports with a chronological structure

Question 5

A fundamental difference with oral presentations and written reports is that in an oral presentation the audiences ________.

Accepted Answer

A) are not flexible 
B) are always hostile and need further classification 
C) prefer the indirect approach 
D) are more or less trapped in your time frame and sequence 
E) can skip back and forth if they're confused or don't need certain information 
A) are not flexible 
B) are always hostile and need further classification 
C) prefer the indirect approach 
D) are more or less trapped in your time frame and sequence 
E) can skip back and forth if they're confused or don't need certain information

Question 6

Transitional words such as therefore,because,and in addition ________.

Accepted Answer

A) can be used as links between sentences and paragraphs 
B) are distracting to the audience, when used often 
C) can be helpful for only longer presentations 
D) should be avoided as fillers 
E) can link major sections of the presentation 
A) can be used as links between sentences and paragraphs 
B) are distracting to the audience, when used often 
C) can be helpful for only longer presentations 
D) should be avoided as fillers 
E) can link major sections of the presentation

Question 7

Jake is giving a presentation to an angry group of investors.He is quite sure that during the Q&A round at least some of them will ask hostile questions.In this situation,Jake should ________.

Accepted Answer

A) sidestep the questions 
B) allow himself to show his emotional commitment to the subject 
C) respond honestly and directly while keeping his cool 
D) refuse to answer those questions 
E) let them know that these questions will be addressed later 
A) sidestep the questions 
B) allow himself to show his emotional commitment to the subject 
C) respond honestly and directly while keeping his cool 
D) refuse to answer those questions 
E) let them know that these questions will be addressed later

Question 8

Audio and video clips in active presentations ________.

Accepted Answer

A) can be used to support points in the presentation, but not replacements for them 
B) are effective replacements for the actual presenter 
C) control the release of text, graphics, and other elements on individual slides 
D) control how one slide replaces another 
E) involve detailed images that are too dense and complicated for presentations 
A) can be used to support points in the presentation, but not replacements for them 
B) are effective replacements for the actual presenter 
C) control the release of text, graphics, and other elements on individual slides 
D) control how one slide replaces another 
E) involve detailed images that are too dense and complicated for presentations

Question 9

Which of the following stages involves choosing the delivery mode and practicing the presentation?

Accepted Answer

A) master your delivery 
B) revise the message 
C) prepare to speak 
D) organize your information 
E) adapt to your audience 
A) master your delivery 
B) revise the message 
C) prepare to speak 
D) organize your information 
E) adapt to your audience

Question 10

Berk is presenting his analysis,regarding the latest tool that his team has developed,to his colleagues in the organization.His manager has advised him to gauge the audience's experience because not everybody has the same background and experience.Therefore,Berk should ________.

Accepted Answer

A) analyze the mood that people will be in when he speaks to them 
B) think about the mix of general concepts and specific details he will need to present 
C) analyze the mix of men and women, age ranges, socioeconomic and ethnic groups, occupations, and geographic regions represented 
D) anticipate possible objections or questions 
E) estimate how many people will attend 
A) analyze the mood that people will be in when he speaks to them 
B) think about the mix of general concepts and specific details he will need to present 
C) analyze the mix of men and women, age ranges, socioeconomic and ethnic groups, occupations, and geographic regions represented 
D) anticipate possible objections or questions 
E) estimate how many people will attend

Question 11

Jonas was giving a presentation and when it was time for his final remarks,he said,"Well,I guess that's it." Instead of ending it this way,which of the following should Jonas have done?

Accepted Answer

A) made sure his final remarks were memorable and had the right emotional tone 
B) given an overview of all the topics he had covered in the presentation again 
C) used the final remarks to further establish credibility 
D) skipped back and forth through the presentation to ensure that the audience understood the message 
E) give a preview of the next presentation 
A) made sure his final remarks were memorable and had the right emotional tone 
B) given an overview of all the topics he had covered in the presentation again 
C) used the final remarks to further establish credibility 
D) skipped back and forth through the presentation to ensure that the audience understood the message 
E) give a preview of the next presentation

Question 12

You are required to give a presentation on the technical upgrades for a software designed by your team.You have practiced your delivery,familiarized yourself with the software,and anticipated potential questions from the audience.Midway through your presentation there is a technical malfunction because of which you cannot display your slides.How would you tackle this situation?

Accepted Answer

(Student answers may vary)
The most impo

Question 13

A line of communication created by people in an audience to connect with others inside or outside the room,with or without the knowledge of the speaker is generally known as ________.

Accepted Answer

A) the backchannel 
B) datasourcing 
C) the datachannel 
D) groupthinking 
E) crowdsourcing 
A) the backchannel 
B) datasourcing 
C) the datachannel 
D) groupthinking 
E) crowdsourcing

Question 14

Which of the following is the last stage of preparing an outline for your oral presentation?

Accepted Answer

A) Identify transitions between major points or sections, then write these transitions in full sentence form. 
B) Organize your major points and subpoints in logical order, expressing each major point as a single, complete sentence. 
C) State your purpose and main idea and then use these elements to guide the rest of your planning. 
D) Identify major points in the body first, then outline the introduction and close. 
E) Choose a compelling title. Make it brief, action oriented, and focused on what you can do for the audience. 
A) Identify transitions between major points or sections, then write these transitions in full sentence form. 
B) Organize your major points and subpoints in logical order, expressing each major point as a single, complete sentence. 
C) State your purpose and main idea and then use these elements to guide the rest of your planning. 
D) Identify major points in the body first, then outline the introduction and close. 
E) Choose a compelling title. Make it brief, action oriented, and focused on what you can do for the audience.

Question 15

You should be prepared to explain the who,what,when,where,why,and how of your subject for the ________.

Accepted Answer

A) introduction of the presentation 
B) body of the presentation 
C) conclusion of the presentation 
D) summary of the presentation 
E) recommendation part of the presentation 
A) introduction of the presentation 
B) body of the presentation 
C) conclusion of the presentation 
D) summary of the presentation 
E) recommendation part of the presentation

Question 16

Short presentations should be organized like a report or proposal.

Accepted Answer

A) True 
 B)False

Question 17

If you're speaking to a small group,particularly people you already know,establish a formal atmosphere that defines business boundaries.

Accepted Answer

A) True 
 B)False

Question 18

A(n)________ arouses audience interest in your topic and establishes your credibility.

Accepted Answer

A) effective introduction 
B) long subject line 
C) presentation outline 
D) short summary 
E) conclusion 
A) effective introduction 
B) long subject line 
C) presentation outline 
D) short summary 
E) conclusion

Question 19

Choose font sizes that are easy to read from anywhere in the room,usually between ________ points.

Accepted Answer

A) 10 and 14 
B) 18 and 22 
C) 28 and 36 
D) 36 and 44 
E) 45 and 53 
A) 10 and 14 
B) 18 and 22 
C) 28 and 36 
D) 36 and 44 
E) 45 and 53

Question 20

List the old-school and new technologies that can be used for presentations.If you were to give a presentation to a group of baby-boomers who are not tech-savvy,or rather are technophobic,how would you orient your presentation to their needs?

Accepted Answer

For presentations,overhead transparencie

When facing a hostile audience during an oral presentation,________.

Visualizing your success is one of the suggested techniques to overcome anxiety during a presentation.When you do this,you are supposed to visualize yourself ________

Jeremy is all set to give his presentation in a couple of days,but he is really nervous and about to lose sleep over it.To gain confidence and recover from any glitches that he might encounter,Jeremy should concentrate on his ________.

Frank is giving a presentation to his team,which is a small group of people he already knows.His presentation style should ________.

A fundamental difference with oral presentations and written reports is that in an oral presentation the audiences ________.

Transitional words such as therefore,because,and in addition ________.

Jake is giving a presentation to an angry group of investors.He is quite sure that during the Q&A round at least some of them will ask hostile questions.In this situation,Jake should ________.

Audio and video clips in active presentations ________.

Which of the following stages involves choosing the delivery mode and practicing the presentation?

Berk is presenting his analysis,regarding the latest tool that his team has developed,to his colleagues in the organization.His manager has advised him to gauge the audience's experience because not everybody has the same background and experience.Therefore,Berk should ________.

Jonas was giving a presentation and when it was time for his final remarks,he said,"Well,I guess that's it." Instead of ending it this way,which of the following should Jonas have done?

A line of communication created by people in an audience to connect with others inside or outside the room,with or without the knowledge of the speaker is generally known as ________.

Which of the following is the last stage of preparing an outline for your oral presentation?

You should be prepared to explain the who,what,when,where,why,and how of your subject for the ________.

Short presentations should be organized like a report or proposal.

If you're speaking to a small group,particularly people you already know,establish a formal atmosphere that defines business boundaries.

A(n)________ arouses audience interest in your topic and establishes your credibility.

Choose font sizes that are easy to read from anywhere in the room,usually between ________ points.

List the old-school and new technologies that can be used for presentations.If you were to give a presentation to a group of baby-boomers who are not tech-savvy,or rather are technophobic,how would you orient your presentation to their needs?

Understanding Business Communication in Todays Workplace

Mastering Team Skills and Interpersonal Communication

Planning Business Messages

Writing Business Messages

Completing Business Messages

Crafting Messages for Electronic Media

Writing Routine and Positive Messages

Writing Negative Messages

Writing Persuasive Messages

Understanding and Planning Reports and Proposals

Writing and Completing Reports and Proposals

Building Careers and Writing Résumés

Applying and Interviewing for Employment

Filters

Exam 12: Developing Oral and Online Presentations

When facing a hostile audience during an oral presentation,________.

Visualizing your success is one of the suggested techniques to overcome anxiety during a presentation.When you do this,you are supposed to visualize yourself ________

Jeremy is all set to give his presentation in a couple of days,but he is really nervous and about to lose sleep over it.To gain confidence and recover from any glitches that he might encounter,Jeremy should concentrate on his ________.

Frank is giving a presentation to his team,which is a small group of people he already knows.His presentation style should ________.

A fundamental difference with oral presentations and written reports is that in an oral presentation the audiences ________.

Transitional words such as therefore,because,and in addition ________.

Jake is giving a presentation to an angry group of investors.He is quite sure that during the Q&A round at least some of them will ask hostile questions.In this situation,Jake should ________.

Audio and video clips in active presentations ________.

Which of the following stages involves choosing the delivery mode and practicing the presentation?

Berk is presenting his analysis,regarding the latest tool that his team has developed,to his colleagues in the organization.His manager has advised him to gauge the audience's experience because not everybody has the same background and experience.Therefore,Berk should ________.

Jonas was giving a presentation and when it was time for his final remarks,he said,"Well,I guess that's it." Instead of ending it this way,which of the following should Jonas have done?

A line of communication created by people in an audience to connect with others inside or outside the room,with or without the knowledge of the speaker is generally known as ________.

Which of the following is the last stage of preparing an outline for your oral presentation?

You should be prepared to explain the who,what,when,where,why,and how of your subject for the ________.

Short presentations should be organized like a report or proposal.

If you're speaking to a small group,particularly people you already know,establish a formal atmosphere that defines business boundaries.

A(n)________ arouses audience interest in your topic and establishes your credibility.

Choose font sizes that are easy to read from anywhere in the room,usually between ________ points.

List the old-school and new technologies that can be used for presentations.If you were to give a presentation to a group of baby-boomers who are not tech-savvy,or rather are technophobic,how would you orient your presentation to their needs?

Understanding Business Communication in Todays Workplace

Mastering Team Skills and Interpersonal Communication

Planning Business Messages

Writing Business Messages

Completing Business Messages

Crafting Messages for Electronic Media

Writing Routine and Positive Messages

Writing Negative Messages

Writing Persuasive Messages

Understanding and Planning Reports and Proposals

Writing and Completing Reports and Proposals

Building Careers and Writing Résumés

Applying and Interviewing for Employment

Filters