Question 1

What is the most effective way to get a yes or no response in an interview?

Accepted Answer

A) Leading questions 
B) Closed questions 
C) Sampling 
D) Surveys 
E) Open-ended questions 
A) Leading questions 
B) Closed questions 
C) Sampling 
D) Surveys 
E) Open-ended questions

Question 2

When writing a report to inform a supervisor on the progress of a project,what type of report is being created?

Accepted Answer

A) Personal activity report 
B) Operating report 
C) Policies and procedures report 
D) Compliance report 
E) Progress report 
A) Personal activity report 
B) Operating report 
C) Policies and procedures report 
D) Compliance report 
E) Progress report

Question 3

When research is presented as your own,what ethical issue is taking place?

Accepted Answer

A) Selective misquoting 
B) Plagiarism 
C) Data manipulation 
D) Incomplete information 
E) Inclusion of biased material 
A) Selective misquoting 
B) Plagiarism 
C) Data manipulation 
D) Incomplete information 
E) Inclusion of biased material

Question 4

Which of the following offers both information and analysis?

Accepted Answer

A) Indirect reports 
B) Long reports 
C) Proposals 
D) Analytical reports 
E) Informational reports 
A) Indirect reports 
B) Long reports 
C) Proposals 
D) Analytical reports 
E) Informational reports

Question 5

Metasearch engine directories use human editors to categorize and evaluate websites.

Accepted Answer

A) True 
 B)False

Question 6

When seeking information in specific areas such as business,technology or law,which of the following would be the best resource?

Accepted Answer

A) The business librarian 
B) Databases 
C) Government publications 
D) Almanacs and statistical resources 
E) Directories 
A) The business librarian 
B) Databases 
C) Government publications 
D) Almanacs and statistical resources 
E) Directories

Question 7

Which of the following is an example of an analytical report?

Accepted Answer

A) Reports to assess opportunities 
B) Reports to monitor and control operations 
C) Reports to implement policies and procedures 
D) Reports to demonstrate compliance 
E) Reports to document progress 
A) Reports to assess opportunities 
B) Reports to monitor and control operations 
C) Reports to implement policies and procedures 
D) Reports to demonstrate compliance 
E) Reports to document progress

Question 8

How can a writer apply research to a document while maintaining a consistent tone and making the data meaningful to the audience?

Accepted Answer

A) Use an executive dashboard 
B) Use quotes 
C) Paraphrase 
D) Use a knowledge management system 
E) Summarize the data 
A) Use an executive dashboard 
B) Use quotes 
C) Paraphrase 
D) Use a knowledge management system 
E) Summarize the data

Question 9

Which of the following is a potential drawback to starting with conclusions in an analytical report?

Accepted Answer

A) The analytical report must be written using the direct approach. 
B) The main idea is communicated to quickly for most audiences. 
C) There may be the impression that you have thoroughly researched the information presented. 
D) There may be the impression that you have oversimplified the situation. 
E) It may be more difficult to find the evidence to support the analysis. 
A) The analytical report must be written using the direct approach. 
B) The main idea is communicated to quickly for most audiences. 
C) There may be the impression that you have thoroughly researched the information presented. 
D) There may be the impression that you have oversimplified the situation. 
E) It may be more difficult to find the evidence to support the analysis.

Question 10

If the audience is unsure about your credibility or is not ready to accept your main idea,which approach is the best choice?

Accepted Answer

A) Executive dashboard 
B) Direct 
C) Analytical 
D) Indirect 
E) Proposals 
A) Executive dashboard 
B) Direct 
C) Analytical 
D) Indirect 
E) Proposals

Question 11

Which of the following search tools allows the user to ask questions in everyday English?

Accepted Answer

A) Forms-based searches 
B) Hashtags 
C) Natural language searches 
D) Boolean searches 
E) Keyword searches 
A) Forms-based searches 
B) Hashtags 
C) Natural language searches 
D) Boolean searches 
E) Keyword searches

Question 12

Which of the following search tools allow the user to search based on all key words entered?

Accepted Answer

A) Forms-based searches 
B) Hashtags 
C) Natural language searches 
D) Boolean searches 
E) Keyword searches 
A) Forms-based searches 
B) Hashtags 
C) Natural language searches 
D) Boolean searches 
E) Keyword searches

Question 13

What can be done when the writer wants to include the ideas of the research but leave out specific details and less important concepts of the research?

Accepted Answer

A) Use an executive dashboard 
B) Use quotes 
C) Paraphrase 
D) Use a knowledge management system 
E) Summarize the data 
A) Use an executive dashboard 
B) Use quotes 
C) Paraphrase 
D) Use a knowledge management system 
E) Summarize the data

Question 14

When responding to a RFP,what type of information should be included?

Accepted Answer

A) How you will meet the needs of the firm making the request 
B) How long it will take you to accomplish the request 
C) Who made the request 
D) The long-term goal of the request 
E) How the recipient will benefit from the RFP 
A) How you will meet the needs of the firm making the request 
B) How long it will take you to accomplish the request 
C) Who made the request 
D) The long-term goal of the request 
E) How the recipient will benefit from the RFP

Question 15

When your audience will be receptive or open minded to the data in your report,which approach is most effective?

Accepted Answer

A) Persuasive 
B) Direct 
C) Analytical 
D) Indirect 
E) Proposals 
A) Persuasive 
B) Direct 
C) Analytical 
D) Indirect 
E) Proposals

Question 16

Websites often act as what type of report?

Accepted Answer

A) Analytical 
B) Informational 
C) Due diligence 
D) Interactive 
E) Planning 
A) Analytical 
B) Informational 
C) Due diligence 
D) Interactive 
E) Planning

Question 17

Explain why writing analytical reports are more challenging than writing informational reports,and how to determine which approach to use when writing the informational report.

Accepted Answer

Writing analytical reports presents a gr

Question 18

Which of the following is an advantage of using a conventional search engine for research?

Accepted Answer

A) No human editors rank search results. 
B) Each search engine uses a different search technique. 
C) Users can access a web directory to evaluate websites. 
D) Search engines are easy and powerful. 
E) Search engines can identify all relevant data quickly. 
A) No human editors rank search results. 
B) Each search engine uses a different search technique. 
C) Users can access a web directory to evaluate websites. 
D) Search engines are easy and powerful. 
E) Search engines can identify all relevant data quickly.

Question 19

Using too many quotes creates choppy writing that gives the impression that all you did was piece together the work of others.

Accepted Answer

A) True 
 B)False

Question 20

Which of the following provide information that employees and managers use to take action and respond to changes?

Accepted Answer

A) Informational reports 
B) Due diligence reports 
C) Planning proposals 
D) Feasibility reports 
E) Analytical reports 
A) Informational reports 
B) Due diligence reports 
C) Planning proposals 
D) Feasibility reports 
E) Analytical reports

What is the most effective way to get a yes or no response in an interview?

When writing a report to inform a supervisor on the progress of a project,what type of report is being created?

When research is presented as your own,what ethical issue is taking place?

Which of the following offers both information and analysis?

Metasearch engine directories use human editors to categorize and evaluate websites.

When seeking information in specific areas such as business,technology or law,which of the following would be the best resource?

Which of the following is an example of an analytical report?

How can a writer apply research to a document while maintaining a consistent tone and making the data meaningful to the audience?

Which of the following is a potential drawback to starting with conclusions in an analytical report?

If the audience is unsure about your credibility or is not ready to accept your main idea,which approach is the best choice?

Which of the following search tools allows the user to ask questions in everyday English?

Which of the following search tools allow the user to search based on all key words entered?

What can be done when the writer wants to include the ideas of the research but leave out specific details and less important concepts of the research?

When responding to a RFP,what type of information should be included?

When your audience will be receptive or open minded to the data in your report,which approach is most effective?

Websites often act as what type of report?

Explain why writing analytical reports are more challenging than writing informational reports,and how to determine which approach to use when writing the informational report.

Which of the following is an advantage of using a conventional search engine for research?

Using too many quotes creates choppy writing that gives the impression that all you did was piece together the work of others.

Which of the following provide information that employees and managers use to take action and respond to changes?

Understanding Business Communication in Todays Workplace

Collaboration, interpersonal Communication, and Business Etiquette

Planning Business Messages

Writing Business Messages

Completing Business Messages

Crafting Messages for Digital Channels

Writing Routine and Positive Messages

Writing Negative Messages

Writing Persuasive Messages

Writing and Completing Reports and Proposals

Developing Oral and Online Presentations

Building Careers and Writing Résumés

Applying and Interviewing for Employment

Format and Layout of Business Documents

Documentation of Report Sources

Correction Symbols

Filters

Exam 10: Understanding and Planning Reports and Proposals

What is the most effective way to get a yes or no response in an interview?

When writing a report to inform a supervisor on the progress of a project,what type of report is being created?

When research is presented as your own,what ethical issue is taking place?

Which of the following offers both information and analysis?

Metasearch engine directories use human editors to categorize and evaluate websites.

When seeking information in specific areas such as business,technology or law,which of the following would be the best resource?

Which of the following is an example of an analytical report?

How can a writer apply research to a document while maintaining a consistent tone and making the data meaningful to the audience?

Which of the following is a potential drawback to starting with conclusions in an analytical report?

If the audience is unsure about your credibility or is not ready to accept your main idea,which approach is the best choice?

Which of the following search tools allows the user to ask questions in everyday English?

Which of the following search tools allow the user to search based on all key words entered?

What can be done when the writer wants to include the ideas of the research but leave out specific details and less important concepts of the research?

When responding to a RFP,what type of information should be included?

When your audience will be receptive or open minded to the data in your report,which approach is most effective?

Websites often act as what type of report?

Explain why writing analytical reports are more challenging than writing informational reports,and how to determine which approach to use when writing the informational report.

Which of the following is an advantage of using a conventional search engine for research?

Using too many quotes creates choppy writing that gives the impression that all you did was piece together the work of others.

Which of the following provide information that employees and managers use to take action and respond to changes?

Understanding Business Communication in Todays Workplace

Collaboration, interpersonal Communication, and Business Etiquette

Planning Business Messages

Writing Business Messages

Completing Business Messages

Crafting Messages for Digital Channels

Writing Routine and Positive Messages

Writing Negative Messages

Writing Persuasive Messages

Writing and Completing Reports and Proposals

Developing Oral and Online Presentations

Building Careers and Writing Résumés

Applying and Interviewing for Employment

Format and Layout of Business Documents

Documentation of Report Sources

Correction Symbols

Filters