Exam 11: Communicating Customer Value: Advertising and Public Relations

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Weekend advertisements for Bunnings encourage consumers to visit the store immediately,as some weekend specials are available.Bunnings is practicing reminder advertising.

(True/False)
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'Buy it now' is the message of ________.

(Multiple Choice)
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Integrated marketing communication is the concept under which a company carefully integrates and coordinates its many communications channels to deliver a clear,________ and compelling message about the organisation and its products.

(Short Answer)
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Advertising is moving away from ________ and towards ________.

(Short Answer)
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Which of the five major promotion tools is concerned with building up a positive corporate image and handling unfavourable rumours,stories and events?

(Multiple Choice)
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Which promotional mix strategy directs marketing efforts toward market channel members?

(Multiple Choice)
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Danks,a manufacturer of pumps and plumbing valves,employs regional salespeople to sell its products to wholesalers and cities.This is an example of ________.

(Multiple Choice)
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When evaluating the reputation of specific media vehicles,which of the following factors should be considered?

(Multiple Choice)
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________ advertising is used heavily when introducing a new product category as a means of building primary demand.In contrast,________ advertising becomes more important as competition increases.

(Short Answer)
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An ad for a new convection oven shows a busy professional woman serving dinner to her family.The convection oven is seen in the background and the headline reads,'The latest development in time travel'.This is an example of what type of execution style?

(Multiple Choice)
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Sales promotion effects are often short-lived.

(True/False)
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Which of the following functions is LEAST likely to be performed by a public relations department?

(Multiple Choice)
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In large companies,advertising is typically handled by an individual in the sales department.

(True/False)
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Advertising is used most often by not-for-profit organisations,professionals and social agencies to promote their causes to target publics.

(True/False)
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________ ________ refers to the process of creating and placing newsworthy information in the news media to attract attention to a person,product or service.

(Short Answer)
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Continuity means scheduling ads evenly within a given period

(True/False)
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The four principal metrics used to measure media effectiveness in current use are ________,________,________ and ________.

(Short Answer)
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Which of the following is NOT a benefit of standardised global advertising?

(Multiple Choice)
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Advertising media costs and availability ________ from country to country.

(Multiple Choice)
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Advertising,sales promotion,personal selling,public relations and direct marketing are all ________.

(Multiple Choice)
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