Exam 2: Consumer and Social Well-Being

Scams where people receive fraudulent emails that ask them to supply account information are called ________.

When consumers are unhappy with a product, they boycott the product and/or store and express dissatisfaction to friends. This is called ________ response.

Rules of conduct that guide actions in the marketplace are called ________.

Market access can be limited due to ________.

People who suffer from compulsive consumption are most likely referred to as ________.

Sustainability and green marketing are the same thing.

Surveys show that the percentage of consumers who are willing to pay more for green products has dropped since 2008.

Explain the fair packaging and labeling act of 1966.

Shopaholics suffer from compulsive consumption.

Participatory action research is also called transactional consumer research.

Provide an example of the underground economy and its drivers.

The Federal Trade Commission (FT C) regulates telephone, radio, and TV.

Explain the role social marketing plays in public policy.

Prostitutes and organ, blood, and hair donors are examples of consumed consumers. Explain.

Locational privacy is an issue now that GPS-enabled mobile devices are ubiquitous.

Describe the duties of the Federal Trade Commission (FTC).

Explain what is meant by compulsive consumption.

Sally believes in protecting the environment and likes the concept of recycling. However, in her area, it requires a lot of effort for her to recycle. For her to recycle, she has to sort her items and haul them herself to the recycling center in her town, requiring a high level of effort. Given this level of effort, how likely is it that Sally will recycle?

Cash losses due to shoplifting and employee theft are called ________.

Neiman Marcus and Whole Foods are examples of ________.