Question 1

Groups of employees who meet on company time to solve problems are

Accepted Answer

A)  quality squares. 
B)  quality circles. 
C)  performance committees. 
D)  productivity rounds. 
E)  inspection teams. 
A)  quality squares. 
B)  quality circles. 
C)  performance committees. 
D)  productivity rounds. 
E)  inspection teams. B

Question 2

Although the number of manufacturing jobs in the United States has declined, productivity is

Accepted Answer

A)  the highest in the world. 
B)  currently a negative number. 
C)  pretty impressive, with productivity increasing due to innovation and increased output per worker. 
D)  lagging behind the productivity growth rates of such countries as Italy and Japan. 
E)  the lowest in the world. 
A)  the highest in the world. 
B)  currently a negative number. 
C)  pretty impressive, with productivity increasing due to innovation and increased output per worker. 
D)  lagging behind the productivity growth rates of such countries as Italy and Japan. 
E)  the lowest in the world. C

Question 3

A(n) __________ line is a group of similar products that differ only in relatively minor characteristics.

Accepted Answer

A)  operation 
B)  process 
C)  product 
D)  fixed 
E)  capital-intensive 
A)  operation 
B)  process 
C)  product 
D)  fixed 
E)  capital-intensive C

Question 4

Inventory control is concerned about

Accepted Answer

A)  holding costs and manufacturing units. 
B)  holding costs and storage costs. 
C)  statistical quality control and storage costs. 
D)  timing and routing. 
E)  routing and manufacturing costs. 
A)  holding costs and manufacturing units. 
B)  holding costs and storage costs. 
C)  statistical quality control and storage costs. 
D)  timing and routing. 
E)  routing and manufacturing costs.

Question 5

A(n) __________ system combines robotics and computer-integrated manufacturing in a single production process.

Accepted Answer

A)  computer-aided design 
B)  computer-aided manufacturing 
C)  Six Sigma 
D)  automated 
E)  flexible manufacturing 
A)  computer-aided design 
B)  computer-aided manufacturing 
C)  Six Sigma 
D)  automated 
E)  flexible manufacturing

Question 6

Today, the American economy is characterized as a service economy.

Accepted Answer

A) True 
 B)False

Question 7

__________ consists of activities aimed at uncovering new knowledge and scientific advancement.

Accepted Answer

A)  Basic research 
B)  Applied research 
C)  Developmental research 
D)  Implementation 
E)  Product research 
A)  Basic research 
B)  Applied research 
C)  Developmental research 
D)  Implementation 
E)  Product research

Question 8

The degree to which resources are physically changed is referred to as the focus of a production process.

Accepted Answer

A) True 
 B)False

Question 9

The U.S. productivity growth rate has fallen in recent years.

Accepted Answer

A) True 
 B)False

Question 10

Scheduling involves both routing and timing of production activities.

Accepted Answer

A) True 
 B)False

Question 11

Operations managers often refer to the resource or resources that comprise the major or most important input as the

Accepted Answer

A)  analytical process. 
B)  synthetic process. 
C)  magnitude of change. 
D)  focus of the production. 
E)  quality control process. 
A)  analytical process. 
B)  synthetic process. 
C)  magnitude of change. 
D)  focus of the production. 
E)  quality control process.

Question 12

ISO 9000 standards help a firm to

Accepted Answer

A)  reduce government regulation. 
B)  become environmentally stable. 
C)  improve quality management. 
D)  use robotics and computer-aided design. 
E)  become more capital-intensive. 
A)  reduce government regulation. 
B)  become environmentally stable. 
C)  improve quality management. 
D)  use robotics and computer-aided design. 
E)  become more capital-intensive.

Question 13

A manufacturing process that combines raw materials or components to create a finished product is referred to as a(n)

Accepted Answer

A)  synthetic process. 
B)  technological process. 
C)  analytical process. 
D)  manufacturing utility. 
E)  productivity measure. 
A)  synthetic process. 
B)  technological process. 
C)  analytical process. 
D)  manufacturing utility. 
E)  productivity measure.

Question 14

Reducing production costs by selecting suppliers that offer higher-quality raw materials and components at reasonable prices is one way U.S. firms are trying to become more competitive in the global marketplace.

Accepted Answer

A) True 
 B)False

Question 15

A typical planning horizon for many firms is one year.

Accepted Answer

A) True 
 B)False

Question 16

Basic research consists of activities undertaken specifically to put new or existing knowledge to use in producing goods and services.

Accepted Answer

A) True 
 B)False

Question 17

Product __________ is the development of a plan for converting a product idea into an actual product.

Accepted Answer

A)  line 
B)  automation 
C)  capacity 
D)  design 
E)  specification 
A)  line 
B)  automation 
C)  capacity 
D)  design 
E)  specification

Groups of employees who meet on company time to solve problems are

Although the number of manufacturing jobs in the United States has declined, productivity is

A(n) __________ line is a group of similar products that differ only in relatively minor characteristics.

Inventory control is concerned about

A(n) __________ system combines robotics and computer-integrated manufacturing in a single production process.

Today, the American economy is characterized as a service economy.

__________ consists of activities aimed at uncovering new knowledge and scientific advancement.

The degree to which resources are physically changed is referred to as the focus of a production process.

The U.S. productivity growth rate has fallen in recent years.

Scheduling involves both routing and timing of production activities.

Operations managers often refer to the resource or resources that comprise the major or most important input as the

ISO 9000 standards help a firm to

A manufacturing process that combines raw materials or components to create a finished product is referred to as a(n)

Reducing production costs by selecting suppliers that offer higher-quality raw materials and components at reasonable prices is one way U.S. firms are trying to become more competitive in the global marketplace.

A typical planning horizon for many firms is one year.

Basic research consists of activities undertaken specifically to put new or existing knowledge to use in producing goods and services.

Product __________ is the development of a plan for converting a product idea into an actual product.

Exploring the World of Business and Economics

Ethics and Social Responsibility in Business

Global Business

Choosing a Form of Business Ownership

Small Business, Entrepreneurship, and Franchises

Understanding the Management Process

Creating a Flexible Organization

Attracting and Retaining the Best Employees

Motivating and Satisfying Employees and Teams

Building Customer Relationships Through Effective Marketing

Creating and Pricing Products That Satisfy Customers

Distributing and Promoting Products

Exploring Social Media and E-Business

Using Management and Accounting Information

Mastering Financial Management

Filters

Exam 8: Producing Quality Goods and Services

Groups of employees who meet on company time to solve problems are

Although the number of manufacturing jobs in the United States has declined, productivity is

A(n) __________ line is a group of similar products that differ only in relatively minor characteristics.

Inventory control is concerned about

A(n) __________ system combines robotics and computer-integrated manufacturing in a single production process.

Today, the American economy is characterized as a service economy.

__________ consists of activities aimed at uncovering new knowledge and scientific advancement.

The degree to which resources are physically changed is referred to as the focus of a production process.

The U.S. productivity growth rate has fallen in recent years.

Scheduling involves both routing and timing of production activities.

Operations managers often refer to the resource or resources that comprise the major or most important input as the

ISO 9000 standards help a firm to

A manufacturing process that combines raw materials or components to create a finished product is referred to as a(n)

Reducing production costs by selecting suppliers that offer higher-quality raw materials and components at reasonable prices is one way U.S. firms are trying to become more competitive in the global marketplace.

A typical planning horizon for many firms is one year.

Basic research consists of activities undertaken specifically to put new or existing knowledge to use in producing goods and services.

Product __________ is the development of a plan for converting a product idea into an actual product.

Exploring the World of Business and Economics

Ethics and Social Responsibility in Business

Global Business

Choosing a Form of Business Ownership

Small Business, Entrepreneurship, and Franchises

Understanding the Management Process

Creating a Flexible Organization

Attracting and Retaining the Best Employees

Motivating and Satisfying Employees and Teams

Building Customer Relationships Through Effective Marketing

Creating and Pricing Products That Satisfy Customers

Distributing and Promoting Products

Exploring Social Media and E-Business

Using Management and Accounting Information

Mastering Financial Management

Filters