Question 1

A main discovery of the Hawthorne Studies was that human factors are at least as important to otivation as pay rates.

Accepted Answer

A) True 
 B)False  True

Question 2

MANAGEMENT IN PRACTICE
identify the management theory that best applies to the following business scenarios.
-"I'm really interested in the vice president of sales position. I should have a shot at the job since my sales team always has the best sales and customer service record."

Accepted Answer

Expectancy theory

Question 3

MANAGEMENT IN PRACTICE
identify the management theory that best applies to the following business scenarios.
-"My boss and I agreed my goal this month was to sell 10 units. With one week left, I have al-ready sold nine units. I always attain the goals I set for myself."

Accepted Answer

Goal theory-MBO

Question 4

MANAGEMENT IN PRACTICE
identify the management theory that best applies to the following business scenarios.
-"I don't even consider this a job. I love what I do and can't imagine doing anything else. I'm at the top of my game!"

Accepted Answer

Maslow's h

Question 5

In a management by objectives (MBO) system, the first step is to establish preliminary goals.

Accepted Answer

A) True 
 B)False

Question 6

The equity theory is most relevant to which form of outcome in an organization?

Accepted Answer

A)  Teamwork 
B)  Workstation 
C)  Equipment and tools 
D)  Job design 
E)  Pay 
A)  Teamwork 
B)  Workstation 
C)  Equipment and tools 
D)  Job design 
E)  Pay

Question 7

The piece-rate reward system grew out of Taylor's concepts of scientific management.

Accepted Answer

A) True 
 B)False

Question 8

The theory stating that motivation depends on how much people want something and on how likely they believe they are to get it is called

Accepted Answer

A)  the expectancy theory. 
B)  Theory Y. 
C)  the equity theory. 
D)  reinforcement. 
E)  Theory X. 
A)  the expectancy theory. 
B)  Theory Y. 
C)  the equity theory. 
D)  reinforcement. 
E)  Theory X.

Question 9

Which of the following is uncharacteristic of low morale?

Accepted Answer

A)  High rate of turnover 
B)  Shoddy work 
C)  Absenteeism 
D)  Teamwork 
E)  Employees leaving for more satisfying jobs 
A)  High rate of turnover 
B)  Shoddy work 
C)  Absenteeism 
D)  Teamwork 
E)  Employees leaving for more satisfying jobs

Question 10

MANAGEMENT IN PRACTICE
identify the management theory that best applies to the following business scenarios.
-"I can't believe Phillipe got the promotion over me. I work more overtime making our cus-tomers happy than he does. No more overtime for me and I'm asking for a raise!"

Accepted Answer

The answer of MANAGEMENT IN PRACTICE
identify the management theory that...

Question 11

Motivation is the internal process that energizes, directs, and sustains behavior.

Accepted Answer

A) True 
 B)False

Question 12

Job sharing is a system in which employees set their own work hours within certain limits set by the employer.

Accepted Answer

A) True 
 B)False

Question 13

MANAGEMENT IN PRACTICE
identify the management theory that best applies to the following business scenarios.
-"I really do believe my team likes their work and is motivated. I'm confident my team will deliver the goal this month! Besides, they really like profit-sharing checks!"

Accepted Answer

The answer of MANAGEMENT IN PRACTICE
identify the management theory that...

Question 14

The systematic program of reinforcement to encourage desirable behavior is called

Accepted Answer

A)  management by objectives. 
B)  Theory Y. 
C)  expectancy theory. 
D)  scientific management. 
E)  behavior modification. 
A)  management by objectives. 
B)  Theory Y. 
C)  expectancy theory. 
D)  scientific management. 
E)  behavior modification.

Question 15

Motivation is the internal process that __________, directs, and sustains behavior.

Accepted Answer

A)  irritates 
B)  energizes 
C)  inspects 
D)  satisfies 
E)  manages 
A)  irritates 
B)  energizes 
C)  inspects 
D)  satisfies 
E)  manages

Question 16

Equity theory is based on the idea that employees are motivated by equitable treatment of themselves relative to the "comparison other."

Accepted Answer

A) True 
 B)False

Question 17

MANAGEMENT IN PRACTICE
identify the management theory that best applies to the following business scenarios.
-"This job pays well and we have a really nice place to work, but not much opportunity for advancement. I'll just do my job and collect my paycheck, but no extra efforts for me. I'm content, but just not that motivated."

Accepted Answer

Herzberg-t

Question 18

The application of scientific principles to the management of work and workers is called

Accepted Answer

A)  hierarchy of needs. 
B)  Theory X and Theory Y. 
C)  scientific management. 
D)  Herzberg's theory. 
E)  equity theory. 
A)  hierarchy of needs. 
B)  Theory X and Theory Y. 
C)  scientific management. 
D)  Herzberg's theory. 
E)  equity theory.

Question 19

Gain sharing directly rewards employees for increases in company calls or lower costs.

Accepted Answer

A) True 
 B)False

Question 20

MANAGEMENT IN PRACTICE
identify the management theory that best applies to the following business scenarios.
-"If I can get a perfect score on just one more customer satisfaction survey, my base pay will go from $15 per hour to $18. I will definitely take care of this customer!"

Accepted Answer

Taylor's scientific

A main discovery of the Hawthorne Studies was that human factors are at least as important to otivation as pay rates.

MANAGEMENT IN PRACTICE identify the management theory that best applies to the following business scenarios. -"I'm really interested in the vice president of sales position. I should have a shot at the job since my sales team always has the best sales and customer service record."

MANAGEMENT IN PRACTICE identify the management theory that best applies to the following business scenarios. -"My boss and I agreed my goal this month was to sell 10 units. With one week left, I have al-ready sold nine units. I always attain the goals I set for myself."

MANAGEMENT IN PRACTICE identify the management theory that best applies to the following business scenarios. -"I don't even consider this a job. I love what I do and can't imagine doing anything else. I'm at the top of my game!"

In a management by objectives (MBO) system, the first step is to establish preliminary goals.

The equity theory is most relevant to which form of outcome in an organization?

The piece-rate reward system grew out of Taylor's concepts of scientific management.

The theory stating that motivation depends on how much people want something and on how likely they believe they are to get it is called

Which of the following is uncharacteristic of low morale?

MANAGEMENT IN PRACTICE identify the management theory that best applies to the following business scenarios. -"I can't believe Phillipe got the promotion over me. I work more overtime making our cus-tomers happy than he does. No more overtime for me and I'm asking for a raise!"

Motivation is the internal process that energizes, directs, and sustains behavior.

Job sharing is a system in which employees set their own work hours within certain limits set by the employer.

MANAGEMENT IN PRACTICE identify the management theory that best applies to the following business scenarios. -"I really do believe my team likes their work and is motivated. I'm confident my team will deliver the goal this month! Besides, they really like profit-sharing checks!"

The systematic program of reinforcement to encourage desirable behavior is called

Motivation is the internal process that __________, directs, and sustains behavior.

Equity theory is based on the idea that employees are motivated by equitable treatment of themselves relative to the "comparison other."

The application of scientific principles to the management of work and workers is called

Gain sharing directly rewards employees for increases in company calls or lower costs.

MANAGEMENT IN PRACTICE identify the management theory that best applies to the following business scenarios. -"If I can get a perfect score on just one more customer satisfaction survey, my base pay will go from $15 per hour to $18. I will definitely take care of this customer!"

Exploring the World of Business and Economics

Ethics and Social Responsibility in Business

Global Business

Choosing a Form of Business Ownership

Small Business, Entrepreneurship, and Franchises

Understanding the Management Process

Creating a Flexible Organization

Producing Quality Goods and Services

Attracting and Retaining the Best Employees

Building Customer Relationships Through Effective Marketing

Creating and Pricing Products That Satisfy Customers

Distributing and Promoting Products

Exploring Social Media and E-Business

Using Management and Accounting Information

Mastering Financial Management

Filters

Exam 10: Motivating and Satisfying Employees and Teams

A main discovery of the Hawthorne Studies was that human factors are at least as important to otivation as pay rates.

MANAGEMENT IN PRACTICE identify the management theory that best applies to the following business scenarios. -"I'm really interested in the vice president of sales position. I should have a shot at the job since my sales team always has the best sales and customer service record."

MANAGEMENT IN PRACTICE identify the management theory that best applies to the following business scenarios. -"My boss and I agreed my goal this month was to sell 10 units. With one week left, I have al-ready sold nine units. I always attain the goals I set for myself."

MANAGEMENT IN PRACTICE identify the management theory that best applies to the following business scenarios. -"I don't even consider this a job. I love what I do and can't imagine doing anything else. I'm at the top of my game!"

In a management by objectives (MBO) system, the first step is to establish preliminary goals.

The equity theory is most relevant to which form of outcome in an organization?

The piece-rate reward system grew out of Taylor's concepts of scientific management.

The theory stating that motivation depends on how much people want something and on how likely they believe they are to get it is called

Which of the following is uncharacteristic of low morale?

MANAGEMENT IN PRACTICE identify the management theory that best applies to the following business scenarios. -"I can't believe Phillipe got the promotion over me. I work more overtime making our cus-tomers happy than he does. No more overtime for me and I'm asking for a raise!"

Motivation is the internal process that energizes, directs, and sustains behavior.

Job sharing is a system in which employees set their own work hours within certain limits set by the employer.

MANAGEMENT IN PRACTICE identify the management theory that best applies to the following business scenarios. -"I really do believe my team likes their work and is motivated. I'm confident my team will deliver the goal this month! Besides, they really like profit-sharing checks!"

The systematic program of reinforcement to encourage desirable behavior is called

Motivation is the internal process that __________, directs, and sustains behavior.

Equity theory is based on the idea that employees are motivated by equitable treatment of themselves relative to the "comparison other."

The application of scientific principles to the management of work and workers is called

Gain sharing directly rewards employees for increases in company calls or lower costs.

MANAGEMENT IN PRACTICE identify the management theory that best applies to the following business scenarios. -"If I can get a perfect score on just one more customer satisfaction survey, my base pay will go from $15 per hour to $18. I will definitely take care of this customer!"

Exploring the World of Business and Economics

Ethics and Social Responsibility in Business

Global Business

Choosing a Form of Business Ownership

Small Business, Entrepreneurship, and Franchises

Understanding the Management Process

Creating a Flexible Organization

Producing Quality Goods and Services

Attracting and Retaining the Best Employees

Building Customer Relationships Through Effective Marketing

Creating and Pricing Products That Satisfy Customers

Distributing and Promoting Products

Exploring Social Media and E-Business

Using Management and Accounting Information

Mastering Financial Management

Filters