Exam 14: Leading Teams

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Andrea is team leader of the focus group at her organization.In the past,the group was plagued by lack of cooperation and disrespect.Today,she told team members that if anyone tried to undermine another member,that person would be kicked off the team.This is an example of a(n):

(Multiple Choice)
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Making explicit statements about the desired team behaviors is a powerful way leaders influence norms.

(True/False)
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Norms begin to develop in the first interactions among members of a new team.

(True/False)
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The forming stage of team development is characterized by:

(Multiple Choice)
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_____ pertains to the team's ability to meet the personal needs of its members.

(Short Answer)
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A team created outside the formal organization to undertake a project of special importance or creativity is known as a(n)_____.

(Short Answer)
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Which of the following statements is true?

(Multiple Choice)
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Productive output pertains to the team's ability to meet the personal needs of its members.

(True/False)
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A team is defined as a group of two or more people who interact and coordinate their work to accomplish a specific objective.

(True/False)
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_____ is defined as the extent to which members are attracted to the team and motivated to remain in it.

(Short Answer)
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A common dysfunction of teams is the presence of conflict.

(True/False)
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Sally is a member of a work team at Beauty-R-Us Corporation.She often proposes new solutions to team problems.This is an example of which task specialist role?

(Multiple Choice)
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List the five behaviors associated with the task specialist role.

(Essay)
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According to your text,list three factors that can cause people to engage in conflict.

(Essay)
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Virtual and global teams are particularly prone to communication breakdowns.

(True/False)
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Research studies have confirmed that both functional diversity and gender diversity can have a positive impact on work team performance.

(True/False)
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The _____ style to handle conflict involves a low degree of assertiveness and a high degree of cooperation.

(Short Answer)
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The term _____ refers to a team member who attains benefit from team membership but does not do a proportionate share of the work.

(Short Answer)
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_____ negotiation is a collaborative approach to negotiation that is based on a win-win assumption,whereby the parties want to come up with a creative solution that benefits both sides of the conflict.

(Short Answer)
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Team cohesiveness does not necessarily lead to higher team productivity.

(True/False)
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