Exam 12: Motivating Employees

_____ refers to the forces either within or external to a person that arouse enthusiasm and persistence to pursue a certain course of action.

Physiological needs are the most basic human physical needs,which are reflected in the workplace as needs for adequate heat,air,and base salary to ensure survival.

Skill variety,task identity,and task significance tend to influence the employee's psychological state of experienced meaningfulness of work.

_____ rewards are given by another person,typically a manager,and include promotions and pay increases.

The idea that people are strongly motivated by a potential loss,such as a financial penalty,is known as _____.

_____ is the degree to which the worker has freedom,discretion,and self-determination in planning and carrying out tasks.

Behavioral science research has shown that people typically respond more strongly to a potential gain,such as a financial reward,than to a potential loss,such as a financial penalty.

Which of the following is the arousal,direction,and persistence of behavior?

The assumption that positively reinforced behavior tends to be repeated is the basis for the _____.

The job characteristic of feedback provides the worker with:

_____ are the most basic human physical needs,including food,water,and oxygen.

Carla's subordinates view her as a great manager.Not only does she get the job done,but she organizes the workplace in such a way that employees experience a sense of meaningfulness,connection,and growth.This is an example of employee:

List the four types of reinforcement.

Job enlargement is a job design that incorporates achievement,recognition,and other high-level motivators into the work.

One weakness of the use of punishment in organizations is that it fails to indicate the correct behavior.

Samuel,a sales associate at an electronics store,learns that his base pay is higher than any other sales associate in the store.He justifies his higher salary to the idea that he must be a top sales associate,generating more revenue than anyone else.This example demonstrates which method for reducing perceived inequity?

One of your fellow students is continually late to class.The professor has tried numerous verbal warnings and recently took points away from the student's grade.Based on the above,the professor's actions are consistent with which of the following reinforcement techniques?

Which of these is sometimes called negative reinforcement?

Daisy tried to apply the job characteristics model to her workforce,but it only worked for some of her employees.Which of the following may be a reason why it did not work for everyone?

Which of the following is NOT a common method for reducing a perceived inequity?