Exam 9: Business Intelligence Systems

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It is better to have data with too coarse a granularity than too fine.

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________ is the process of creating value from intellectual capital and sharing that knowledge with employees, managers, suppliers, customers, and others who need it.

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Capturing customers' clicking behavior is referred to as ________.

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________ is an employee directory that includes not only the standard name, email, phone, and address but also organizational structure and expertise.

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What is a reporting application? Name five basic reporting operations.

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Which of the following is a characteristic of decision trees?

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Opezim Plastics has been supplying raw materials to JM Toys for five years. JM Toys has an RFM score of 121. With reference to the score, how should the sales team at Opezim respond to JM Toys?

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U.S. Steel Corp. is a well-known steel manufacturing company. SAMCROW, one of the customers of U.S. Steel Corp. holds an RFM score of 111. Which of the following characteristics relates SAMCROW with its RFM score?

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Explain the concept of RFM analysis.

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Which of the following is an example of a measure in an OLAP report?

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Data mart is another term used for a data warehouse.

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________ delivers business intelligence to users without any request from the users.

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In market-basket terminology, the ratio of confidence to the base probability of buying an item is called ________.

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Describe the functions of data warehouses and the need for them.

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BI servers use ________ to determine what results to send to which users and on which schedule.

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________ includes a query language titled Pig.

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Describe the features of a data mart.

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________ is defined as information containing patterns, relationships, and trends of various forms of data.

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