Question 1

In a manufacturing business, the materials ordering process transforms cash into a raw materials inventory.

Accepted Answer

A) True 
 B)False

Question 2

What is a business process? How do you determine the cost and margin of a business process?

Accepted Answer

A business process is a network of activ

Question 3

Distinguish between the primary and support activities of a value chain.

Accepted Answer

Primary activities directly add value to

Question 4

The cost of the business process is the sum of the cost of the inputs and the ________.

Accepted Answer

A)  cost of the activities 
B)  cost of the outputs 
C)  value of the outputs 
D)  value of the products 
E)  cost of the products 
A)  cost of the activities 
B)  cost of the outputs 
C)  value of the outputs 
D)  value of the products 
E)  cost of the products

Question 5

Identify the principle of competitive advantage that is associated with product implementations.

Accepted Answer

A)  lock in customers 
B)  enhance services 
C)  lock in suppliers 
D)  establish alliances 
E)  raise barriers to market entry 
A)  lock in customers 
B)  enhance services 
C)  lock in suppliers 
D)  establish alliances 
E)  raise barriers to market entry

Question 6

The primary activity of sales and marketing is the collection, storage, and physical distribution of the products to the buyers.

Accepted Answer

A) True 
 B)False

Question 7

RAC Associates is a car rental company that rents cars to tourists in the United States. The company uses tracking devices and magnetic locks to prevent car theft. These procedures are examples of ________.

Accepted Answer

A)  primary business processes 
B)  core activities 
C)  strategic activities 
D)  supporting business processes 
E)  premeditated activities 
A)  primary business processes 
B)  core activities 
C)  strategic activities 
D)  supporting business processes 
E)  premeditated activities

Question 8

Which of the following value chain activities involves collecting, storing, and physically distributing the product to buyers?

Accepted Answer

A)  inbound logistics 
B)  operations 
C)  customer service 
D)  outbound logistics 
E)  sales and marketing 
A)  inbound logistics 
B)  operations 
C)  customer service 
D)  outbound logistics 
E)  sales and marketing

Question 9

Which of the following statements best describes the role of operations in a value chain?

Accepted Answer

A)  transforming inputs into the final products 
B)  collecting, storing, and distributing products to buyers 
C)  inducing buyers to purchase products and providing a means for them to do so 
D)  receiving, storing, and disseminating inputs to products 
E)  assisting customers' use of products 
A)  transforming inputs into the final products 
B)  collecting, storing, and distributing products to buyers 
C)  inducing buyers to purchase products and providing a means for them to do so 
D)  receiving, storing, and disseminating inputs to products 
E)  assisting customers' use of products

Question 10

Focused differentiation occurs when ________.

Accepted Answer

A)  better service is provided within an industry segment 
B)  there is limited competition in an industry 
C)  customers, of a niche segment, are provided low-cost products 
D)  product quality improves across an entire industry 
E)  lowest cost across the industry 
A)  better service is provided within an industry segment 
B)  there is limited competition in an industry 
C)  customers, of a niche segment, are provided low-cost products 
D)  product quality improves across an entire industry 
E)  lowest cost across the industry

Question 11

An inventory of raw materials is an example of a repository.

Accepted Answer

A) True 
 B)False

Question 12

Briefly explain product implementation in competitive strategies.

Accepted Answer

Organizations gain a competitive advanta

Question 13

Jason's Burgers, a famous diner, recently started taking orders online to reduce the customer wait time. This arrangement was perfect for busy office workers who frequented the place, and the sales went up considerably. Jason's Burgers attempted to ________.

Accepted Answer

A)  reduce costs 
B)  raise barriers to market entry 
C)  establish alliances 
D)  lock in customers 
E)  create a new product 
A)  reduce costs 
B)  raise barriers to market entry 
C)  establish alliances 
D)  lock in customers 
E)  create a new product

Question 14

What kind of technological changes can be expected in the next ten years?

Accepted Answer

In the next 10 years, business models, s

Question 15

The ________ created by Porter states that firms should create new, more efficient business processes that integrate the activities of all departments involved in a value chain.

Accepted Answer

A)  Six Sigma methodology 
B)  product differentiation model 
C)  Lean Manufacturing method 
D)  business process design 
E)  Lean Innovation model 
A)  Six Sigma methodology 
B)  product differentiation model 
C)  Lean Manufacturing method 
D)  business process design 
E)  Lean Innovation model

Question 16

The International Zoological club publishes a monthly magazine for zoology enthusiasts. Members are required to pay an initial fee to cover the first two years of the subscription when registering with the club. In this scenario, the International Zoological club is ________.

Accepted Answer

A)  enhancing services 
B)  establishing alliances 
C)  locking in customers 
D)  standardizing the product 
E)  creating a new product 
A)  enhancing services 
B)  establishing alliances 
C)  locking in customers 
D)  standardizing the product 
E)  creating a new product

Question 17

A large software manufacturer attempts to lock in customers by making it difficult for them to substitute their software with one from another company. The strategy used by the company is referred to as ________.

Accepted Answer

A)  switching costs strategy 
B)  low cost operation strategy 
C)  standardization strategy 
D)  marketing strategy 
E)  bait-and-switch strategy 
A)  switching costs strategy 
B)  low cost operation strategy 
C)  standardization strategy 
D)  marketing strategy 
E)  bait-and-switch strategy

Question 18

Bargaining power of customers is likely to be the highest for markets involving ________.

Accepted Answer

A)  limited edition apparel 
B)  industrial products 
C)  patented drugs 
D)  vintage cars 
E)  rare paintings 
A)  limited edition apparel 
B)  industrial products 
C)  patented drugs 
D)  vintage cars 
E)  rare paintings

Question 19

I-scream-4 Ice Cream recently faced competition against their flagship brand of "Orange peel ice cream." A competitor made significant in-roads into the market by offering three varieties of "Orange peel ice cream." I-scream-4 Ice Cream decided to counter this threat by introducing five new varieties of ice creams. Which competitive strategy is I-scream-4 Ice Cream implementing?

Accepted Answer

A)  cost leadership 
B)  product differentiation 
C)  cost differentiation 
D)  service focus 
E)  innovation focus 
A)  cost leadership 
B)  product differentiation 
C)  cost differentiation 
D)  service focus 
E)  innovation focus

Question 20

Which of the following principles of competitive advantage is associated with product implementations?

Accepted Answer

A)  locking in customers 
B)  differentiating service offerings 
C)  locking in suppliers 
D)  establishing alliances 
E)  raising barriers to market entry 
A)  locking in customers 
B)  differentiating service offerings 
C)  locking in suppliers 
D)  establishing alliances 
E)  raising barriers to market entry

In a manufacturing business, the materials ordering process transforms cash into a raw materials inventory.

What is a business process? How do you determine the cost and margin of a business process?

Distinguish between the primary and support activities of a value chain.

The cost of the business process is the sum of the cost of the inputs and the ________.

Identify the principle of competitive advantage that is associated with product implementations.

The primary activity of sales and marketing is the collection, storage, and physical distribution of the products to the buyers.

RAC Associates is a car rental company that rents cars to tourists in the United States. The company uses tracking devices and magnetic locks to prevent car theft. These procedures are examples of ________.

Which of the following value chain activities involves collecting, storing, and physically distributing the product to buyers?

Which of the following statements best describes the role of operations in a value chain?

Focused differentiation occurs when ________.

An inventory of raw materials is an example of a repository.

Briefly explain product implementation in competitive strategies.

Jason's Burgers, a famous diner, recently started taking orders online to reduce the customer wait time. This arrangement was perfect for busy office workers who frequented the place, and the sales went up considerably. Jason's Burgers attempted to ________.

What kind of technological changes can be expected in the next ten years?

The ________ created by Porter states that firms should create new, more efficient business processes that integrate the activities of all departments involved in a value chain.

The International Zoological club publishes a monthly magazine for zoology enthusiasts. Members are required to pay an initial fee to cover the first two years of the subscription when registering with the club. In this scenario, the International Zoological club is ________.

A large software manufacturer attempts to lock in customers by making it difficult for them to substitute their software with one from another company. The strategy used by the company is referred to as ________.

Bargaining power of customers is likely to be the highest for markets involving ________.

Which of the following principles of competitive advantage is associated with product implementations?

The Importance of Mis

Collaboration Information Systems

Hardware, Software, and Mobile Systems

Database Processing

The Cloud

Processes, Organizations, and Information Systems

Social Media Information Systems

Business Intelligence Systems

Information Systems Security

Information Systems Management

Information Systems Development

Filters

Exam 3: Strategy and Information Systems

In a manufacturing business, the materials ordering process transforms cash into a raw materials inventory.

What is a business process? How do you determine the cost and margin of a business process?

Distinguish between the primary and support activities of a value chain.

The cost of the business process is the sum of the cost of the inputs and the ________.

Identify the principle of competitive advantage that is associated with product implementations.

The primary activity of sales and marketing is the collection, storage, and physical distribution of the products to the buyers.

RAC Associates is a car rental company that rents cars to tourists in the United States. The company uses tracking devices and magnetic locks to prevent car theft. These procedures are examples of ________.

Which of the following value chain activities involves collecting, storing, and physically distributing the product to buyers?

Which of the following statements best describes the role of operations in a value chain?

Focused differentiation occurs when ________.

An inventory of raw materials is an example of a repository.

Briefly explain product implementation in competitive strategies.

Jason's Burgers, a famous diner, recently started taking orders online to reduce the customer wait time. This arrangement was perfect for busy office workers who frequented the place, and the sales went up considerably. Jason's Burgers attempted to ________.

What kind of technological changes can be expected in the next ten years?

The ________ created by Porter states that firms should create new, more efficient business processes that integrate the activities of all departments involved in a value chain.

The International Zoological club publishes a monthly magazine for zoology enthusiasts. Members are required to pay an initial fee to cover the first two years of the subscription when registering with the club. In this scenario, the International Zoological club is ________.

A large software manufacturer attempts to lock in customers by making it difficult for them to substitute their software with one from another company. The strategy used by the company is referred to as ________.

Bargaining power of customers is likely to be the highest for markets involving ________.

Which of the following principles of competitive advantage is associated with product implementations?

The Importance of Mis

Collaboration Information Systems

Hardware, Software, and Mobile Systems

Database Processing

The Cloud

Processes, Organizations, and Information Systems

Social Media Information Systems

Business Intelligence Systems

Information Systems Security

Information Systems Management

Information Systems Development

Filters