Exam 11: Information Systems Management

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To work in the information systems (IS) industry, a network administrator should have good diagnostic skills, in-depth knowledge of communications technologies and products.

(True/False)
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Thompson is the chief information officer at a processed food manufacturing company. The information systems used in the company are manufacturing oriented and provide little support to accounting. In this case, Thompson will most likely report to the ________ of the company.

(Multiple Choice)
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Acquiring licensed software is a form of outsourcing.

(True/False)
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A ________ manages security for the organization's information systems and information.

(Multiple Choice)
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Which of the following is generally a responsibility of users of information systems (IS)?

(Multiple Choice)
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KPL Inc. is an outsource vendor. It handles the recruiting process for Numero Uno Computers. KPL recently changed its business strategy to a more profit-oriented one. This modification would require the company to charge more for its services. This change will be a ________ risk for Numero Uno Computers.

(Multiple Choice)
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There will most likely be a decline in the use of mobile devices at work in the next 10 years.

(True/False)
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Installation of unauthorized hardware and programs may interfere with automated maintenance programs used for upgrading a user's computer.

(True/False)
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With the exception of systems analysts, all the major job positions in the information systems (IS) industry require business knowledge.

(True/False)
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The responsibilities of a person in the ________ group include selling software, network, communications, and consulting services.

(Multiple Choice)
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Information systems (IS) users have a responsibility to follow security and backup procedures.

(True/False)
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It is reasonable for information systems (IS) users to expect to receive repetitive training and support for the same issue.

(True/False)
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Describe the different outsourcing alternatives for hardware, software, data, and procedures.

(Essay)
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To work in the information systems (IS) industry, a consultant should have an entrepreneurial attitude and communications and people skills.

(True/False)
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Adapting information systems (IS) to new versions of business processes is a quick process.

(True/False)
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Which of the following statements is True of outsourcing?

(Multiple Choice)
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The structure of the information systems (IS) department remains constant across organizations.

(True/False)
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Which of the following statements is True of the information systems (IS) department?

(Multiple Choice)
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The responsibilities of a tech support engineer include ________.

(Multiple Choice)
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Describe the loss of control associated with outsourcing.

(Essay)
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