Exam 11: Organization Design

The ________ determines the number of levels and managers in an organization.

If top managers make key decisions with little input from below, then the organization is ________.

In a ________ structure the parent corporation typically acts as an external overseer to coordinate and control the various divisions and provide financial, legal, or other such support services.

Developing a new automobile requires the services of many types of experts such as design and electronics engineers, procurers, metallurgists-the list is extensive. Rather than employ these individuals directly, the automaker will outsource the work. The specialists then work at facilities owned by the automaker rather than at their own employers' places. This demonstrates a type of ________.

________ is the obligation or expectation to perform a duty.

In the case of functional departmentalization, jobs are grouped according to ________.

The fact that Monica's signature is required on all documents and her word is the last word on all decisions relating to her department suggests that ________.

In the beginning, all employees at Tom's Welding performed whatever task was needed. Now the employees have gravitated to specific sets of tasks. Some use only stick welders; some weld only on aluminum. We can infer that as his business has grown, it has become more ________.

A(n) ________ organization is highly adaptive, loose, and flexible.

Marcus was asked to represent the cardiac unit as part of a Total Quality Management (TQM) initiative that is aimed at improving the overall quality of care at his hospital. Other departments, such as orthopedics, neurology, oncology, and pediatrics also have representatives on this team. This TQM team is an example of ________.

List and discuss the four contingency variables that should be considered while designing an appropriate organizational structure.

Melanie has noticed that everyone is very concerned about the line of authority within the hospital. This implies that the employees at the hospital are worried about the ________.

The strength of the functional structure is that it focuses on results because managers are responsible for what happens to their products and services.

Eric works with a team that includes production workers as well as marketing specialists to design the latest products the company was planning to offer. This implies ________.

In the early 20ᵗʰ century, automobiles were made one at a time by craftsmen who could perform every operation necessary to build the car. Henry Ford decided to limit the number of tasks each worker performed so each person could become expert in his position. With this practice, Ford introduced ________.

Ben operates a farmer's market. Every year he offers the same vegetables to the same customers and faces the same rivalry from other truck farmers. A(n) ________ would best fit Ben's situation.

Managers today continue to see work specialization as important because it helps employees be more efficient.

A company with low departmentalization, wide spans of control, centralized authority, and little formalization possesses a ________ structure.

Employee empowerment gives employees more authority to make decisions.

________ refers to how standardized an organization's jobs are and the extent to which employee behavior is guided by rules and procedures.