Question 1

Define and give examples of French and Raven's five forms of power.

Accepted Answer

French and Raven's five forms of power are:

1. Legitimate Power: This is power that is derived from a person's position or status within an organization. For example, a CEO has legitimate power because of their position at the top of the organizational hierarchy.

2. Reward Power: This is power that comes from the ability to provide rewards or incentives. For example, a manager who can give out bonuses or promotions has reward power.

3. Coercive Power: This is power that comes from the ability to punish or withhold rewards. For example, a supervisor who can issue disciplinary actions or withhold raises has coercive power.

4. Expert Power: This is power that comes from a person's knowledge or expertise in a particular area. For example, a skilled technician or a knowledgeable consultant has expert power.

5. Referent Power: This is power that comes from a person's charisma, likability, or ability to influence others. For example, a popular and influential leader or celebrity has referent power.

These five forms of power can be used in various combinations and can have different effects on individuals and groups within an organization. Understanding and recognizing these forms of power can help individuals navigate and influence power dynamics in the workplace.

Question 2

Using concrete examples, identify the three most common topics of conflict in romantic relationships, according to Erbert's research.

Accepted Answer

According to research by Erbert, the three most common topics of conflict in romantic relationships are communication, finances, and intimacy.

Communication is often a source of conflict in relationships because partners may have different communication styles or may struggle to effectively express their needs and feelings. This can lead to misunderstandings, frustration, and resentment.

Finances can also be a major source of conflict, as partners may have different spending habits, financial goals, or attitudes towards money. Disagreements about budgeting, saving, and spending can create tension and strain the relationship.

Intimacy, including physical and emotional intimacy, is another common topic of conflict in romantic relationships. Differences in libido, preferences, and needs for closeness can lead to frustration and dissatisfaction in the relationship.

Overall, these three topics of conflict can significantly impact the quality and stability of romantic relationships, and addressing them effectively is crucial for maintaining a healthy and fulfilling partnership.

Question 3

Felix had been angry with his roommate Hector for some time. Hector was always playing his music so loudly that Felix couldn't concentrate, much less have a conversation on the telephone. Despite his anger, he hadn't expressed his feelings to Hector. Which of the following is true of this situation?

Accepted Answer

A) Hector and Felix are engaged in conflict, because Felix's anger is sufficient to produce conflict. 
B) Hector and Felix are not engaged in conflict, because the source of their conflict is not interpersonal. 
C) Hector and Felix are engaged in conflict, because conflict can exist "under the surface" for some time. 
D) Hector and Felix are not engaged in conflict, because conflict must be expressed. 
A) Hector and Felix are engaged in conflict, because Felix's anger is sufficient to produce conflict. 
B) Hector and Felix are not engaged in conflict, because the source of their conflict is not interpersonal. 
C) Hector and Felix are engaged in conflict, because conflict can exist "under the surface" for some time. 
D) Hector and Felix are not engaged in conflict, because conflict must be expressed. D

Question 4

Which of the following is an example of passive aggression, as it is defined in the text?

Accepted Answer

A) Tara is hurt when her brother forgets her birthday, so she deliberately "forgets" his. 
B) Parker is angry with his mother so he ignores her calls and e-mail messages. 
C) Bonnie doesn't want to go to her neighbor's party, so she takes so long to get ready for it that the party is over by the time she's done. 
D) All the answers are correct. 
A) Tara is hurt when her brother forgets her birthday, so she deliberately "forgets" his. 
B) Parker is angry with his mother so he ignores her calls and e-mail messages. 
C) Bonnie doesn't want to go to her neighbor's party, so she takes so long to get ready for it that the party is over by the time she's done. 
D) All the answers are correct.

Question 5

Which of the following tips is NOT useful for managing an online conflict?

Accepted Answer

A) Avoid responding right away. 
B) Always respond using the same communication medium. 
C) Clarify comments or statements that aren't clear. 
D) Use emoticons to express your emotional state. 
A) Avoid responding right away. 
B) Always respond using the same communication medium. 
C) Clarify comments or statements that aren't clear. 
D) Use emoticons to express your emotional state.

Question 6

Which of the following statements accurately reflects the idea of "reframing" a conflict?

Accepted Answer

A) thinking of conflict as a game when you traditionally think of it as a battle 
B) engaging in a cooling-off period before you have a conflict discussion 
C) trying to see a conflict from someone else's point of view 
D) minimizing your responsibility for a conflict 
A) thinking of conflict as a game when you traditionally think of it as a battle 
B) engaging in a cooling-off period before you have a conflict discussion 
C) trying to see a conflict from someone else's point of view 
D) minimizing your responsibility for a conflict

Question 7

Explain and provide a hypothetical example of the principle of least interest.

Accepted Answer

The principle of least interest is a con

Question 8

Which of the following statements about sex and conflict is FALSE?

Accepted Answer

A) Women are always taught to be submissive to the demands of men. 
B) Men are generally taught to engage in conflict directly and competitively. 
C) Men are generally taught not to hurt women. 
D) Women might feel the need to fight to obtain necessary resources. 
A) Women are always taught to be submissive to the demands of men. 
B) Men are generally taught to engage in conflict directly and competitively. 
C) Men are generally taught not to hurt women. 
D) Women might feel the need to fight to obtain necessary resources.

Question 9

To qualify as conflict, a struggle or disagreement has to be expressed.

Accepted Answer

A) True 
 B)False

Question 10

Which of the following statements about power is FALSE?

Accepted Answer

A) Power is known as a "single-dimension" concept. 
B) Power is always present. 
C) Power can be positive or negative. 
D) Power is context-specific. 
A) Power is known as a "single-dimension" concept. 
B) Power is always present. 
C) Power can be positive or negative. 
D) Power is context-specific.

Question 11

The most distressed relationships are those with the most frequent conflict.

Accepted Answer

A) True 
 B)False

Question 12

According to Gottman, people engage in which behavior when they insult each other and attack each other's self-worth?

Accepted Answer

A) contempt 
B) defensiveness 
C) criticism 
D) stonewalling 
A) contempt 
B) defensiveness 
C) criticism 
D) stonewalling

Question 13

When people engage in ________, they use their words to attack or demean those around them.

Accepted Answer

A) verbal aggression 
B) linguistic assault 
C) high-dominance conflict 
D) powerful language 
A) verbal aggression 
B) linguistic assault 
C) high-dominance conflict 
D) powerful language

Question 14

Frank and Samantha just received a large inheritance when Samantha's grandmother passed away. Samantha said she wanted to use the money to build an addition onto their house. Frank said he wanted to buy a more fuel-efficient car. Which of the following is true about this situation?

Accepted Answer

A) This is an example of conflict, because it involves an expressed struggle. 
B) This is an example of conflict, because it involves scarce resources. 
C) This is an example of conflict, because it involves incompatible goals. 
D) All of these are true. 
A) This is an example of conflict, because it involves an expressed struggle. 
B) This is an example of conflict, because it involves scarce resources. 
C) This is an example of conflict, because it involves incompatible goals. 
D) All of these are true.

Question 15

As an approach to structuring families and communities, patriarchy is virtually universal.

Accepted Answer

A) True 
 B)False

Question 16

The strength of the immune system is predicted by the way people handle conflict, particularly in romantic relationships.

Accepted Answer

A) True 
 B)False

Question 17

The content dimension of a conflict relates to what?

Accepted Answer

A) the implications of the conflict for the relationship 
B) the strategies people use to manage the conflict 
C) the acceptability of the outcome of the conflict 
D) the specific point of contention giving rise to the conflict 
A) the implications of the conflict for the relationship 
B) the strategies people use to manage the conflict 
C) the acceptability of the outcome of the conflict 
D) the specific point of contention giving rise to the conflict

Question 18

Jon recently stopped a conflict with his girlfriend, Ana, and said to her, "You don't know how to have a disagreement without losing your temper and swearing!" Ana replied, "Well at least I want to confront the issues instead of avoiding them!" Jon and Ana's exchange is an example of

Accepted Answer

A) the content dimension of conflict. 
B) the relational dimension of conflict. 
C) metaconflict. 
D) pseudoconflict. 
A) the content dimension of conflict. 
B) the relational dimension of conflict. 
C) metaconflict. 
D) pseudoconflict.

Question 19

People in which type of culture think of the unequal distribution of power as normal or even desirable?

Accepted Answer

A) high-content 
B) low-context 
C) high-power-distance 
D) low-power-distance 
A) high-content 
B) low-context 
C) high-power-distance 
D) low-power-distance

Question 20

The goal of collaboration is to identify a "win-win" solution to a conflict.

Accepted Answer

A) True 
 B)False

Define and give examples of French and Raven's five forms of power.

Using concrete examples, identify the three most common topics of conflict in romantic relationships, according to Erbert's research.

Felix had been angry with his roommate Hector for some time. Hector was always playing his music so loudly that Felix couldn't concentrate, much less have a conversation on the telephone. Despite his anger, he hadn't expressed his feelings to Hector. Which of the following is true of this situation?

Which of the following is an example of passive aggression, as it is defined in the text?

Which of the following tips is NOT useful for managing an online conflict?

Which of the following statements accurately reflects the idea of "reframing" a conflict?

Explain and provide a hypothetical example of the principle of least interest.

Which of the following statements about sex and conflict is FALSE?

To qualify as conflict, a struggle or disagreement has to be expressed.

Which of the following statements about power is FALSE?

The most distressed relationships are those with the most frequent conflict.

According to Gottman, people engage in which behavior when they insult each other and attack each other's self-worth?

When people engage in ________, they use their words to attack or demean those around them.

Frank and Samantha just received a large inheritance when Samantha's grandmother passed away. Samantha said she wanted to use the money to build an addition onto their house. Frank said he wanted to buy a more fuel-efficient car. Which of the following is true about this situation?

As an approach to structuring families and communities, patriarchy is virtually universal.

The strength of the immune system is predicted by the way people handle conflict, particularly in romantic relationships.

The content dimension of a conflict relates to what?

Jon recently stopped a conflict with his girlfriend, Ana, and said to her, "You don't know how to have a disagreement without losing your temper and swearing!" Ana replied, "Well at least I want to confront the issues instead of avoiding them!" Jon and Ana's exchange is an example of

People in which type of culture think of the unequal distribution of power as normal or even desirable?

The goal of collaboration is to identify a "win-win" solution to a conflict.

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Exam 11: Conflict and Power

Define and give examples of French and Raven's five forms of power.

Using concrete examples, identify the three most common topics of conflict in romantic relationships, according to Erbert's research.

Which of the following is an example of passive aggression, as it is defined in the text?

Which of the following tips is NOT useful for managing an online conflict?

Which of the following statements accurately reflects the idea of "reframing" a conflict?

Explain and provide a hypothetical example of the principle of least interest.

Which of the following statements about sex and conflict is FALSE?

To qualify as conflict, a struggle or disagreement has to be expressed.

Which of the following statements about power is FALSE?

The most distressed relationships are those with the most frequent conflict.

According to Gottman, people engage in which behavior when they insult each other and attack each other's self-worth?

When people engage in ________, they use their words to attack or demean those around them.

Frank and Samantha just received a large inheritance when Samantha's grandmother passed away. Samantha said she wanted to use the money to build an addition onto their house. Frank said he wanted to buy a more fuel-efficient car. Which of the following is true about this situation?

As an approach to structuring families and communities, patriarchy is virtually universal.

The strength of the immune system is predicted by the way people handle conflict, particularly in romantic relationships.

The content dimension of a conflict relates to what?

Jon recently stopped a conflict with his girlfriend, Ana, and said to her, "You don't know how to have a disagreement without losing your temper and swearing!" Ana replied, "Well at least I want to confront the issues instead of avoiding them!" Jon and Ana's exchange is an example of

People in which type of culture think of the unequal distribution of power as normal or even desirable?

The goal of collaboration is to identify a "win-win" solution to a conflict.

About Communication

Culture and Gender

Communication and the Self

Interpersonal Perception

Language

Nonverbal Communication

Listening

Emotion

Social and Personal Relationships

Family and Intimate Relationships

Interpersonal Deception

Filters