Question 1

Having empathy means feeling sorry for someone else.

Accepted Answer

A) True 
 B)False  False

Question 2

One cultural myth about communication is that it can solve any relational problem. Offer reasoned speculation as to why people believe that idea. Do our shared social experiences lead us to think communication is a cure-all? How is that idea reinforced in our society? What role do the mass media play in perpetuating that idea? Finally, offer a brief but reasoned argument refuting this myth.

Accepted Answer

One cultural myth about communication is that it can solve any relational problem. This belief may stem from the idea that open and honest communication is essential for healthy relationships, and therefore, people may assume that if they can just communicate effectively, they can resolve any issue. Additionally, our shared social experiences may lead us to think communication is a cure-all because we often hear stories of how talking things out resolved conflicts or misunderstandings. This idea is reinforced in our society through popular media, where we often see characters resolving their problems through heartfelt conversations or grand gestures. The mass media also perpetuate this idea by portraying communication as the key to successful relationships and problem-solving.

However, this myth is not entirely accurate. While communication is indeed important for healthy relationships, it is not a cure-all for every relational problem. There are many factors that contribute to conflicts and issues in relationships, and simply talking about them may not always lead to resolution. In some cases, deeper issues such as trust, compatibility, or personal values may be at play, and these cannot be easily resolved through communication alone. Additionally, not all individuals are skilled at effective communication, and expecting it to solve all problems may place undue pressure on them.

In conclusion, while communication is an essential aspect of healthy relationships, it is not a panacea for all relational problems. It is important to recognize that other factors also play a significant role in the dynamics of relationships, and that effective problem-solving may require more than just communication.

Question 3

Which of the following is an example of feedback that someone might provide in response to a message?

Accepted Answer

A) nodding to show that he is paying attention to and understanding the message 
B) looking at her watch anxiously as someone else is talking 
C) rolling his eyes or sighing in the middle of someone's comments 
D) Each of these is an example of feedback. 
A) nodding to show that he is paying attention to and understanding the message 
B) looking at her watch anxiously as someone else is talking 
C) rolling his eyes or sighing in the middle of someone's comments 
D) Each of these is an example of feedback. D

Question 4

Imagine that you have just called a friend, but your friend didn't take the call and it went to voicemail. At first, you assume your friend was simply away from the phone or busy, but you start to wonder if he might be angry with you or ignoring you. This exercise is an example of what?

Accepted Answer

A) self-monitoring 
B) cognitive complexity 
C) communication competence 
D) interpersonal communication 
A) self-monitoring 
B) cognitive complexity 
C) communication competence 
D) interpersonal communication

Question 5

According to the text, which of the following is NOT a necessary characteristic of interpersonal communication?

Accepted Answer

A) It defines relationships. 
B) It happens over time. 
C) It relates to intimate information. 
D) It occurs between people. 
A) It defines relationships. 
B) It happens over time. 
C) It relates to intimate information. 
D) It occurs between people.

Question 6

Context and feedback are aspects of the action model of communication.

Accepted Answer

A) True 
 B)False

Question 7

Competent communication must be both effective and appropriate.

Accepted Answer

A) True 
 B)False

Question 8

A sign in the library that reads "No Talking Allowed" would constitute an example of what?

Accepted Answer

A) perceptual filter 
B) relational dimension 
C) explicit rule 
D) unintentional communication 
A) perceptual filter 
B) relational dimension 
C) explicit rule 
D) unintentional communication

Question 9

Explain the primary differences between the action, interaction, and transaction models of communication.

Accepted Answer

The primary differences between the acti

Question 10

There is a long-standing debate in the field of communication about whether or not messages need to be intentional in order to convey meaning. Take a position in that debate. How important do you think intentionality is in communication? Are there instances in which someone is not communicating?

Accepted Answer

I believe that intentionality is crucial

Question 11

Which aspect of communication relates to how well a message meets its goals?

Accepted Answer

A) effectiveness 
B) clarity 
C) appropriateness 
D) ethics 
A) effectiveness 
B) clarity 
C) appropriateness 
D) ethics

Question 12

The ability to take another person's perspective, and to think and feel as that person does, is called what?

Accepted Answer

A) ethics 
B) sympathy 
C) empathy 
D) self-awareness 
A) ethics 
B) sympathy 
C) empathy 
D) self-awareness

Question 13

Compare and contrast effective and appropriate communication, giving examples of each.

Accepted Answer

Effective communication refers to the ab

Question 14

Using specific examples, explain the idea that "meanings are in people."

Accepted Answer

The idea that "meanings are in people" s

Question 15

The fact that some people lie in order to take advantage of others refutes which of the following myths of communication?

Accepted Answer

A) More communication is better. 
B) Communication is inherently good. 
C) Communication can break down. 
D) Communication can be used to solve any problem. 
A) More communication is better. 
B) Communication is inherently good. 
C) Communication can break down. 
D) Communication can be used to solve any problem.

Question 16

Researchers use which term to describe how aware people are of their own behaviors?

Accepted Answer

A) cognitive complexity 
B) self-monitoring 
C) adaptability 
D) self-disclosure 
A) cognitive complexity 
B) self-monitoring 
C) adaptability 
D) self-disclosure

Question 17

Which model considers both people in a conversation to be senders and receivers simultaneously?

Accepted Answer

A) action 
B) transaction 
C) interaction 
D) encoding 
A) action 
B) transaction 
C) interaction 
D) encoding

Question 18

The concept of perceptual filters states that everyone will derive the same meaning from any given message.

Accepted Answer

A) True 
 B)False

Question 19

Communication context includes all of the following EXCEPT

Accepted Answer

A) the number of people who might overhear the conversation. 
B) the emotional climate of the situation. 
C) the connotation of the message. 
D) the location in which communication occurs. 
A) the number of people who might overhear the conversation. 
B) the emotional climate of the situation. 
C) the connotation of the message. 
D) the location in which communication occurs.

Question 20

Which of the following is an example of a channel-rich communication context?

Accepted Answer

A) writing a letter to someone 
B) interacting in an online chat room 
C) using text messaging on a cell phone 
D) chatting with friends at a party 
A) writing a letter to someone 
B) interacting in an online chat room 
C) using text messaging on a cell phone 
D) chatting with friends at a party

Having empathy means feeling sorry for someone else.

Which of the following is an example of feedback that someone might provide in response to a message?

Imagine that you have just called a friend, but your friend didn't take the call and it went to voicemail. At first, you assume your friend was simply away from the phone or busy, but you start to wonder if he might be angry with you or ignoring you. This exercise is an example of what?

According to the text, which of the following is NOT a necessary characteristic of interpersonal communication?

Context and feedback are aspects of the action model of communication.

Competent communication must be both effective and appropriate.

A sign in the library that reads "No Talking Allowed" would constitute an example of what?

Explain the primary differences between the action, interaction, and transaction models of communication.

There is a long-standing debate in the field of communication about whether or not messages need to be intentional in order to convey meaning. Take a position in that debate. How important do you think intentionality is in communication? Are there instances in which someone is not communicating?

Which aspect of communication relates to how well a message meets its goals?

The ability to take another person's perspective, and to think and feel as that person does, is called what?

Compare and contrast effective and appropriate communication, giving examples of each.

Using specific examples, explain the idea that "meanings are in people."

The fact that some people lie in order to take advantage of others refutes which of the following myths of communication?

Researchers use which term to describe how aware people are of their own behaviors?

Which model considers both people in a conversation to be senders and receivers simultaneously?

The concept of perceptual filters states that everyone will derive the same meaning from any given message.

Communication context includes all of the following EXCEPT

Which of the following is an example of a channel-rich communication context?

Culture and Gender

Communication and the Self

Interpersonal Perception

Language

Nonverbal Communication

Listening

Emotion

Social and Personal Relationships

Family and Intimate Relationships

Conflict and Power

Interpersonal Deception

Filters

Exam 1: About Communication

Having empathy means feeling sorry for someone else.

Which of the following is an example of feedback that someone might provide in response to a message?

Imagine that you have just called a friend, but your friend didn't take the call and it went to voicemail. At first, you assume your friend was simply away from the phone or busy, but you start to wonder if he might be angry with you or ignoring you. This exercise is an example of what?

According to the text, which of the following is NOT a necessary characteristic of interpersonal communication?

Context and feedback are aspects of the action model of communication.

Competent communication must be both effective and appropriate.

A sign in the library that reads "No Talking Allowed" would constitute an example of what?

Explain the primary differences between the action, interaction, and transaction models of communication.

There is a long-standing debate in the field of communication about whether or not messages need to be intentional in order to convey meaning. Take a position in that debate. How important do you think intentionality is in communication? Are there instances in which someone is not communicating?

Which aspect of communication relates to how well a message meets its goals?

The ability to take another person's perspective, and to think and feel as that person does, is called what?

Compare and contrast effective and appropriate communication, giving examples of each.

Using specific examples, explain the idea that "meanings are in people."

The fact that some people lie in order to take advantage of others refutes which of the following myths of communication?

Researchers use which term to describe how aware people are of their own behaviors?

Which model considers both people in a conversation to be senders and receivers simultaneously?

The concept of perceptual filters states that everyone will derive the same meaning from any given message.

Communication context includes all of the following EXCEPT

Which of the following is an example of a channel-rich communication context?

Culture and Gender

Communication and the Self

Interpersonal Perception

Language

Nonverbal Communication

Listening

Emotion

Social and Personal Relationships

Family and Intimate Relationships

Conflict and Power

Interpersonal Deception

Filters