Exam 16: Motivating Employees

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Which of the following is not a type of need proposed by Maslow in his hierarchy of needs theory?

(Multiple Choice)
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Alden is a recent college graduate. He is unsure about his future. A counselor in his university's career resources office recently told Alden that he had a high need for achievement. What type of career should Alden pursue?

(Multiple Choice)
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Frank is primarily driven by a need to establish satisfactory relationships with other people. Alderfer would say he is motivated by __________ needs.

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__________incorporates high-level motivators into the work, including responsibility, recognition, and opportunities for growth, learning, and achievement.

(Short Answer)
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Alderfer referred to the needs for physical well-being as __________ needs.

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Process theories emphasize the needs that motivate people.

(True/False)
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Good managers avoid the use of fear tactics to motivate people.

(True/False)
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Good hygiene factors themselves cause people to become highly satisfied and motivated in their work.

(True/False)
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__________ suggests that motivation depends on individuals' expectations about their ability to perform tasks and receive desired rewards.

(Short Answer)
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Goal acceptance, in goal-setting theory, means that employees have to "buy into" the goals and be committed to them.

(True/False)
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Nelson is motivated by a strong need for recognition and is continually seeking credit for his contributions to the organization. According to Maslow, Neil is motivated by which category of needs?

(Multiple Choice)
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Esteem needs are those needs that relate to the desire for a positive self-image and the desire to receive attention, recognition, and appreciation from others.

(True/False)
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__________ is the value of outcomes, or attraction to outcomes, for the individual.

(Short Answer)
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Differentiate between intrinsic and extrinsic rewards.

(Essay)
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A need for power, a need for accomplishment, and a need for superior power were proposed by David McClelland's acquired needs theory.

(True/False)
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Which of the following is sometimes called negative reinforcement?

(Multiple Choice)
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__________ involves determining whether successful performance will lead to the desired outcome or reward.

(Short Answer)
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Employee motivation affects productivity, and part of a manager's job is to channel motivation toward the accomplishment of organizational goals.

(True/False)
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__________ is power sharing, or the delegation of power or authority to subordinates in an organization.

(Multiple Choice)
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__________ looks at the relationship between behavior and its consequences.

(Short Answer)
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