Question 1

________ identifies the actions needed to accomplish the goals of particular units of the organization or particular product lines in their respective markets.

Accepted Answer

A)  Directional planning 
B)  Tactical planning 
C)  Strategic planning 
D)  Operational planning 
A)  Directional planning 
B)  Tactical planning 
C)  Strategic planning 
D)  Operational planning

Question 2

The managerial function of ________ is the process of attempting to influence other people to attain the objectives of an organization.

Accepted Answer

A)  directing 
B)  planning 
C)  auditing 
D)  organizing 
A)  directing 
B)  planning 
C)  auditing 
D)  organizing

Question 3

The ________ role of a manager involves influencing or directing others.

Accepted Answer

A)  liaison 
B)  leader 
C)  figurehead 
D)  monitor 
A)  liaison 
B)  leader 
C)  figurehead 
D)  monitor

Question 4

The managerial function of ________ is regulating the work of those for whom a manager is responsible.

Accepted Answer

A)  directing 
B)  controlling 
C)  planning 
D)  auditing 
A)  directing 
B)  controlling 
C)  planning 
D)  auditing

Question 5

Which of the following statements is true regarding change in an organization?

Accepted Answer

A)  New managers are usually not expected to create change. 
B)  Managing change is a lengthy but straightforward task. 
C)  If employees are resistent to change, the only option left with a manager is to enforce it forcibly. 
D)  Managers must face the need for change and the opportunity to create change. 
A)  New managers are usually not expected to create change. 
B)  Managing change is a lengthy but straightforward task. 
C)  If employees are resistent to change, the only option left with a manager is to enforce it forcibly. 
D)  Managers must face the need for change and the opportunity to create change.

Question 6

Bianca is the marketing manager of a company that develops software.She interacts with key clients to learn about their reactions to new product ideas.What managerial role is Bianca playing here?

Accepted Answer

A)  She is playing the role of an entrepreneur. 
B)  She is playing the role of a leader. 
C)  She is playing the role of a liaison. 
D)  She is playing the role of a figurehead. 
A)  She is playing the role of an entrepreneur. 
B)  She is playing the role of a leader. 
C)  She is playing the role of a liaison. 
D)  She is playing the role of a figurehead.

Question 7

According to Mintzberg,the informational roles of a manager are derived from the network of contacts that he or she has built up and maintained.

Accepted Answer

A) True 
 B)False

Question 8

Mintzberg's typology of managerial roles entails three major categories: planning,directing,and controlling.

Accepted Answer

A) True 
 B)False

Question 9

Sarah is the business manager of a company manufacturing shoes.After a successful stint in the shoe industry,she begins to consider the viability of expanding the business to the leather bag industry.This is an example of ________.

Accepted Answer

A)  strategic planning 
B)  functional planning 
C)  operational planning 
D)  tactical planning 
A)  strategic planning 
B)  functional planning 
C)  operational planning 
D)  tactical planning

Question 10

The ________ role involves extensive information seeking in which managers engage to remain aware of crucial developments that may affect their units and their own work.

Accepted Answer

A)  disturbance handler 
B)  monitor 
C)  entrepreneurial 
D)  spokesperson 
A)  disturbance handler 
B)  monitor 
C)  entrepreneurial 
D)  spokesperson

Question 11

Explain the types of planning that prevail within organizations.

Accepted Answer

Planning involves estimating future cond

Question 12

Derek,a manager at an insurance firm,instructs all subordinates to fill in a daily log of their day's work.However,he finds that even after a week of instituting this new rule,most employees are either reluctant to fill it or are taking the instruction far too lightly.This reluctance on the part of the employees is an example of the ________ dimension of Derek's job as a manager.

Accepted Answer

A)  demand 
B)  requirement 
C)  constraint 
D)  technique 
A)  demand 
B)  requirement 
C)  constraint 
D)  technique

Question 13

________ are important at all levels of the management,and a lack of these skills will usually limit managerial advancement,even when other skills exist.

Accepted Answer

A)  Conceptual skills 
B)  Technical skills 
C)  Interpersonal skills 
D)  Organizational skills 
A)  Conceptual skills 
B)  Technical skills 
C)  Interpersonal skills 
D)  Organizational skills

Question 14

Managing change becomes difficult for managers because employees tend to resist change.

Accepted Answer

A) True 
 B)False

Question 15

Which one of the following statements is true about the effects of the Internet on how managers do their jobs?

Accepted Answer

A)  The importance of knowledge has declined. 
B)  The Internet has reduced the amount of competition in all markets. 
C)  It offers new ways of accomplishing tasks. 
D)  It has decreased the importance of entrepreneurs. 
A)  The importance of knowledge has declined. 
B)  The Internet has reduced the amount of competition in all markets. 
C)  It offers new ways of accomplishing tasks. 
D)  It has decreased the importance of entrepreneurs.

Question 16

What is the primary legacy of Frederick Taylor?

Accepted Answer

A)  the concept of employee motivation 
B)  the principles of scientific management 
C)  the "hierarchy of needs" theory 
D)  the concept of job enrichment 
A)  the concept of employee motivation 
B)  the principles of scientific management 
C)  the "hierarchy of needs" theory 
D)  the concept of job enrichment

Question 17

________ is the process of assembling and using sets of resources in a goal-directed manner to accomplish tasks in an organization.

Accepted Answer

A)  Accounting 
B)  Management 
C)  Budgeting 
D)  Planning 
A)  Accounting 
B)  Management 
C)  Budgeting 
D)  Planning

Question 18

Managers who have an entrepreneurial mind-set ________.

Accepted Answer

A)  resist uncertainty and maintain the status quo 
B)  are found only at the top-level of the organizational hierarchy 
C)  are alert to new ideas and use them to create value for customers 
D)  usually avoid risky ventures 
A)  resist uncertainty and maintain the status quo 
B)  are found only at the top-level of the organizational hierarchy 
C)  are alert to new ideas and use them to create value for customers 
D)  usually avoid risky ventures

Question 19

Which of the following is true about the principal managerial functions applicable to modern organizations?

Accepted Answer

A)  Organizing involves strategic and tactical planning. 
B)  Planning involves identifying the appropriate structure of relationships among positions and the people occupying them. 
C)  Directing involves leading and motivating those for whom the manager is responsible. 
D)  Controlling employee behavior is easier for a manager from the middle level management. 
A)  Organizing involves strategic and tactical planning. 
B)  Planning involves identifying the appropriate structure of relationships among positions and the people occupying them. 
C)  Directing involves leading and motivating those for whom the manager is responsible. 
D)  Controlling employee behavior is easier for a manager from the middle level management.

Question 20

Which of the following roles is an interpersonal role?

Accepted Answer

A)  negotiator 
B)  spokesperson 
C)  leader 
D)  disturbance handler 
A)  negotiator 
B)  spokesperson 
C)  leader 
D)  disturbance handler

________ identifies the actions needed to accomplish the goals of particular units of the organization or particular product lines in their respective markets.

The managerial function of ________ is the process of attempting to influence other people to attain the objectives of an organization.

The ________ role of a manager involves influencing or directing others.

The managerial function of ________ is regulating the work of those for whom a manager is responsible.

Which of the following statements is true regarding change in an organization?

Bianca is the marketing manager of a company that develops software.She interacts with key clients to learn about their reactions to new product ideas.What managerial role is Bianca playing here?

According to Mintzberg,the informational roles of a manager are derived from the network of contacts that he or she has built up and maintained.

Mintzberg's typology of managerial roles entails three major categories: planning,directing,and controlling.

Sarah is the business manager of a company manufacturing shoes.After a successful stint in the shoe industry,she begins to consider the viability of expanding the business to the leather bag industry.This is an example of ________.

The ________ role involves extensive information seeking in which managers engage to remain aware of crucial developments that may affect their units and their own work.

Explain the types of planning that prevail within organizations.

________ are important at all levels of the management,and a lack of these skills will usually limit managerial advancement,even when other skills exist.

Managing change becomes difficult for managers because employees tend to resist change.

Which one of the following statements is true about the effects of the Internet on how managers do their jobs?

What is the primary legacy of Frederick Taylor?

________ is the process of assembling and using sets of resources in a goal-directed manner to accomplish tasks in an organization.

Managers who have an entrepreneurial mind-set ________.

Which of the following is true about the principal managerial functions applicable to modern organizations?

Which of the following roles is an interpersonal role?

Social Responsibility and Managerial Ethics

International Management and Globalization

Strategic Management

Planning

Organizational Structure and Design

Managing Diverse Human Resources

Leadership

Motivation

Groups and Teams

Communication and Negotiation

Individual and Group Decision Making

Operations Management

Control

Organizational Change and Development

Filters

Exam 1: The Nature of Management

________ identifies the actions needed to accomplish the goals of particular units of the organization or particular product lines in their respective markets.

The managerial function of ________ is the process of attempting to influence other people to attain the objectives of an organization.

The ________ role of a manager involves influencing or directing others.

The managerial function of ________ is regulating the work of those for whom a manager is responsible.

Which of the following statements is true regarding change in an organization?

Bianca is the marketing manager of a company that develops software.She interacts with key clients to learn about their reactions to new product ideas.What managerial role is Bianca playing here?

According to Mintzberg,the informational roles of a manager are derived from the network of contacts that he or she has built up and maintained.

Mintzberg's typology of managerial roles entails three major categories: planning,directing,and controlling.

Sarah is the business manager of a company manufacturing shoes.After a successful stint in the shoe industry,she begins to consider the viability of expanding the business to the leather bag industry.This is an example of ________.

The ________ role involves extensive information seeking in which managers engage to remain aware of crucial developments that may affect their units and their own work.

Explain the types of planning that prevail within organizations.

________ are important at all levels of the management,and a lack of these skills will usually limit managerial advancement,even when other skills exist.

Managing change becomes difficult for managers because employees tend to resist change.

Which one of the following statements is true about the effects of the Internet on how managers do their jobs?

What is the primary legacy of Frederick Taylor?

________ is the process of assembling and using sets of resources in a goal-directed manner to accomplish tasks in an organization.

Managers who have an entrepreneurial mind-set ________.

Which of the following is true about the principal managerial functions applicable to modern organizations?

Which of the following roles is an interpersonal role?

Social Responsibility and Managerial Ethics

International Management and Globalization

Strategic Management

Planning

Organizational Structure and Design

Managing Diverse Human Resources

Leadership

Motivation

Groups and Teams

Communication and Negotiation

Individual and Group Decision Making

Operations Management

Control

Organizational Change and Development

Filters