Question 1

Match the following device terms with their description.
-Impact printer

Accepted Answer

A)  A type of nonimpact page printer that uses a laser to transfer the text or image to a drum. 
B)  A type of nonimpact printer that uses ink-filled cartridges for printing. 
C)  A type of printer that uses wax or resin-based ribbons, which are heated and coated onto specialty paper. 
D)  A type of printer that uses solid sticks of CMYK color ink, which are melted and fed into the print head. 
E)  A type of printer that uses a mechanical print head to press against an inked ribbon to print characters and graphics.
F) A program that can store and manage print jobs on disk and send them to the printer.
G) A common file format used among scanners to store uncompressed or compressed file formats.
H) A program that can determine ink levels within each cartage.
I) A common file format used among scanners to store compressed file formats. 
A)  A type of nonimpact page printer that uses a laser to transfer the text or image to a drum. 
B)  A type of nonimpact printer that uses ink-filled cartridges for printing. 
C)  A type of printer that uses wax or resin-based ribbons, which are heated and coated onto specialty paper. 
D)  A type of printer that uses solid sticks of CMYK color ink, which are melted and fed into the print head. 
E)  A type of printer that uses a mechanical print head to press against an inked ribbon to print characters and graphics.
F) A program that can store and manage print jobs on disk and send them to the printer.
G) A common file format used among scanners to store uncompressed or compressed file formats.
H) A program that can determine ink levels within each cartage.
I) A common file format used among scanners to store compressed file formats.

Question 2

Match the following device terms with their description.
-Ink monitor

Accepted Answer

A)  A type of nonimpact page printer that uses a laser to transfer the text or image to a drum. 
B)  A type of nonimpact printer that uses ink-filled cartridges for printing. 
C)  A type of printer that uses wax or resin-based ribbons, which are heated and coated onto specialty paper. 
D)  A type of printer that uses solid sticks of CMYK color ink, which are melted and fed into the print head. 
E)  A type of printer that uses a mechanical print head to press against an inked ribbon to print characters and graphics.
F) A program that can store and manage print jobs on disk and send them to the printer.
G) A common file format used among scanners to store uncompressed or compressed file formats.
H) A program that can determine ink levels within each cartage.
I) A common file format used among scanners to store compressed file formats. 
A)  A type of nonimpact page printer that uses a laser to transfer the text or image to a drum. 
B)  A type of nonimpact printer that uses ink-filled cartridges for printing. 
C)  A type of printer that uses wax or resin-based ribbons, which are heated and coated onto specialty paper. 
D)  A type of printer that uses solid sticks of CMYK color ink, which are melted and fed into the print head. 
E)  A type of printer that uses a mechanical print head to press against an inked ribbon to print characters and graphics.
F) A program that can store and manage print jobs on disk and send them to the printer.
G) A common file format used among scanners to store uncompressed or compressed file formats.
H) A program that can determine ink levels within each cartage.
I) A common file format used among scanners to store compressed file formats.

Question 3

A technician has been asked to test an inkjet printer purchased 6 months ago that is being pulled from stock and put into use for the first time. The documentation indicates that the unit was successfully tested after it was received. After attempting to connect and install the driver, he finds that neither the self-test page nor the Windows test page produces print on the paper. He pulls the inkjet cartridge out and shakes it, determining that it has ink in it. What should he do next?

Accepted Answer

A)  Replace the cartridge with a new one. 
B)  Send the printer back to the manufacturer. 
C)  Call the manufacturer. 
D)  Reinstall the correct driver. 
A)  Replace the cartridge with a new one. 
B)  Send the printer back to the manufacturer. 
C)  Call the manufacturer. 
D)  Reinstall the correct driver.

Question 4

Which of the following make up the two major methods used by inkjet printers?

Accepted Answer

A)  Applied resin 
B)  Applied wax 
C)  Bubblejet 
D)  Piezo-electric 
A)  Applied resin 
B)  Applied wax 
C)  Bubblejet 
D)  Piezo-electric

Question 5

During a print job, the power goes out and does not resume for 2 minutes. Although the PC was on a UPS, the printer was not. Which of the following best represents what will happen next? Choose three.

Accepted Answer

A)  The specific print will need to be manually restarted. 
B)  The print queue will reset itself automatically. 
C)  The print spooler will be prompted to automatically reprint the job that was started. 
D)  The print spooler will be maintained, but the print queue will be lost. 
E)  The print queue will be maintained, but the print spooler will be lost.
F) The data in the printer's RAM will be lost. 
A)  The specific print will need to be manually restarted. 
B)  The print queue will reset itself automatically. 
C)  The print spooler will be prompted to automatically reprint the job that was started. 
D)  The print spooler will be maintained, but the print queue will be lost. 
E)  The print queue will be maintained, but the print spooler will be lost.
F) The data in the printer's RAM will be lost.

Question 6

Most printers include only one interface for connection.

Accepted Answer

A) True 
 B)False

Question 7

Match the following device terms with their description.
-Solid ink printer

Accepted Answer

A)  A type of nonimpact page printer that uses a laser to transfer the text or image to a drum. 
B)  A type of nonimpact printer that uses ink-filled cartridges for printing. 
C)  A type of printer that uses wax or resin-based ribbons, which are heated and coated onto specialty paper. 
D)  A type of printer that uses solid sticks of CMYK color ink, which are melted and fed into the print head. 
E)  A type of printer that uses a mechanical print head to press against an inked ribbon to print characters and graphics.
F) A program that can store and manage print jobs on disk and send them to the printer.
G) A common file format used among scanners to store uncompressed or compressed file formats.
H) A program that can determine ink levels within each cartage.
I) A common file format used among scanners to store compressed file formats. 
A)  A type of nonimpact page printer that uses a laser to transfer the text or image to a drum. 
B)  A type of nonimpact printer that uses ink-filled cartridges for printing. 
C)  A type of printer that uses wax or resin-based ribbons, which are heated and coated onto specialty paper. 
D)  A type of printer that uses solid sticks of CMYK color ink, which are melted and fed into the print head. 
E)  A type of printer that uses a mechanical print head to press against an inked ribbon to print characters and graphics.
F) A program that can store and manage print jobs on disk and send them to the printer.
G) A common file format used among scanners to store uncompressed or compressed file formats.
H) A program that can determine ink levels within each cartage.
I) A common file format used among scanners to store compressed file formats.

Question 8

Match the following device terms with their description.
-Print spooler

Accepted Answer

A)  A type of nonimpact page printer that uses a laser to transfer the text or image to a drum. 
B)  A type of nonimpact printer that uses ink-filled cartridges for printing. 
C)  A type of printer that uses wax or resin-based ribbons, which are heated and coated onto specialty paper. 
D)  A type of printer that uses solid sticks of CMYK color ink, which are melted and fed into the print head. 
E)  A type of printer that uses a mechanical print head to press against an inked ribbon to print characters and graphics.
F) A program that can store and manage print jobs on disk and send them to the printer.
G) A common file format used among scanners to store uncompressed or compressed file formats.
H) A program that can determine ink levels within each cartage.
I) A common file format used among scanners to store compressed file formats. 
A)  A type of nonimpact page printer that uses a laser to transfer the text or image to a drum. 
B)  A type of nonimpact printer that uses ink-filled cartridges for printing. 
C)  A type of printer that uses wax or resin-based ribbons, which are heated and coated onto specialty paper. 
D)  A type of printer that uses solid sticks of CMYK color ink, which are melted and fed into the print head. 
E)  A type of printer that uses a mechanical print head to press against an inked ribbon to print characters and graphics.
F) A program that can store and manage print jobs on disk and send them to the printer.
G) A common file format used among scanners to store uncompressed or compressed file formats.
H) A program that can determine ink levels within each cartage.
I) A common file format used among scanners to store compressed file formats.

Question 9

Match the following device terms with their description.
-Laser printer

Accepted Answer

A)  A type of nonimpact page printer that uses a laser to transfer the text or image to a drum. 
B)  A type of nonimpact printer that uses ink-filled cartridges for printing. 
C)  A type of printer that uses wax or resin-based ribbons, which are heated and coated onto specialty paper. 
D)  A type of printer that uses solid sticks of CMYK color ink, which are melted and fed into the print head. 
E)  A type of printer that uses a mechanical print head to press against an inked ribbon to print characters and graphics.
F) A program that can store and manage print jobs on disk and send them to the printer.
G) A common file format used among scanners to store uncompressed or compressed file formats.
H) A program that can determine ink levels within each cartage.
I) A common file format used among scanners to store compressed file formats. 
A)  A type of nonimpact page printer that uses a laser to transfer the text or image to a drum. 
B)  A type of nonimpact printer that uses ink-filled cartridges for printing. 
C)  A type of printer that uses wax or resin-based ribbons, which are heated and coated onto specialty paper. 
D)  A type of printer that uses solid sticks of CMYK color ink, which are melted and fed into the print head. 
E)  A type of printer that uses a mechanical print head to press against an inked ribbon to print characters and graphics.
F) A program that can store and manage print jobs on disk and send them to the printer.
G) A common file format used among scanners to store uncompressed or compressed file formats.
H) A program that can determine ink levels within each cartage.
I) A common file format used among scanners to store compressed file formats.

Question 10

Reducing the resolution of a print job could drastically decrease the memory requirement for printing the page by a factor of 4.

Accepted Answer

A) True 
 B)False

Question 11

If a newly laser generated print job results in a page with a partial copy of a previous print job image still on it, the problem is most likely that someone loaded a preprinted page into the paper tray.

Accepted Answer

A) True 
 B)False

Question 12

Printers can be upgraded using the same types of DIMMS as desktop or laptop computers.

Accepted Answer

A) True 
 B)False

Question 13

The default behavior of the print spooler is to receive print jobs and release them to be printed in the order in which they are received.

Accepted Answer

A) True 
 B)False

Question 14

Which of the following types of printers are known as character/line printers?

Accepted Answer

A)  Laser 
B)  Inkjet 
C)  Thermal 
D)  Impact 
A)  Laser 
B)  Inkjet 
C)  Thermal 
D)  Impact

Question 15

When scanning an image from a scanner directly to disk, which of the following file formats is most commonly used to store the scanned images? (Choose all that apply.)

Accepted Answer

A)  PNG 
B)  TIFF 
C)  GIF 
D)  JPEG 
A)  PNG 
B)  TIFF 
C)  GIF 
D)  JPEG

Question 16

Match the following device terms with their description.
-Inkjet printer

Accepted Answer

A)  A type of nonimpact page printer that uses a laser to transfer the text or image to a drum. 
B)  A type of nonimpact printer that uses ink-filled cartridges for printing. 
C)  A type of printer that uses wax or resin-based ribbons, which are heated and coated onto specialty paper. 
D)  A type of printer that uses solid sticks of CMYK color ink, which are melted and fed into the print head. 
E)  A type of printer that uses a mechanical print head to press against an inked ribbon to print characters and graphics.
F) A program that can store and manage print jobs on disk and send them to the printer.
G) A common file format used among scanners to store uncompressed or compressed file formats.
H) A program that can determine ink levels within each cartage.
I) A common file format used among scanners to store compressed file formats. 
A)  A type of nonimpact page printer that uses a laser to transfer the text or image to a drum. 
B)  A type of nonimpact printer that uses ink-filled cartridges for printing. 
C)  A type of printer that uses wax or resin-based ribbons, which are heated and coated onto specialty paper. 
D)  A type of printer that uses solid sticks of CMYK color ink, which are melted and fed into the print head. 
E)  A type of printer that uses a mechanical print head to press against an inked ribbon to print characters and graphics.
F) A program that can store and manage print jobs on disk and send them to the printer.
G) A common file format used among scanners to store uncompressed or compressed file formats.
H) A program that can determine ink levels within each cartage.
I) A common file format used among scanners to store compressed file formats.

Question 17

Realignment of the printhead is done manually using specialized tools.

Accepted Answer

A) True 
 B)False

Question 18

Match the following device terms with their description.
-JPEG

Accepted Answer

A)  A type of nonimpact page printer that uses a laser to transfer the text or image to a drum. 
B)  A type of nonimpact printer that uses ink-filled cartridges for printing. 
C)  A type of printer that uses wax or resin-based ribbons, which are heated and coated onto specialty paper. 
D)  A type of printer that uses solid sticks of CMYK color ink, which are melted and fed into the print head. 
E)  A type of printer that uses a mechanical print head to press against an inked ribbon to print characters and graphics.
F) A program that can store and manage print jobs on disk and send them to the printer.
G) A common file format used among scanners to store uncompressed or compressed file formats.
H) A program that can determine ink levels within each cartage.
I) A common file format used among scanners to store compressed file formats. 
A)  A type of nonimpact page printer that uses a laser to transfer the text or image to a drum. 
B)  A type of nonimpact printer that uses ink-filled cartridges for printing. 
C)  A type of printer that uses wax or resin-based ribbons, which are heated and coated onto specialty paper. 
D)  A type of printer that uses solid sticks of CMYK color ink, which are melted and fed into the print head. 
E)  A type of printer that uses a mechanical print head to press against an inked ribbon to print characters and graphics.
F) A program that can store and manage print jobs on disk and send them to the printer.
G) A common file format used among scanners to store uncompressed or compressed file formats.
H) A program that can determine ink levels within each cartage.
I) A common file format used among scanners to store compressed file formats.

Question 19

Thermal printers are available in three different technologies. Which of the following are among those different technologies? (Choose all that apply.)

Accepted Answer

A)  Thermal transfer 
B)  Direct ribbon 
C)  Direct thermal 
D)  Dye sublimation 
A)  Thermal transfer 
B)  Direct ribbon 
C)  Direct thermal 
D)  Dye sublimation

Question 20

The crucial difference between a laser and an LED printer is in the _____ device.

Accepted Answer

A)  Cartridge 
B)  Loading 
C)  Imaging 
D)  Corona wiring 
A)  Cartridge 
B)  Loading 
C)  Imaging 
D)  Corona wiring

Match the following device terms with their description. -Impact printer

Match the following device terms with their description. -Ink monitor

Which of the following make up the two major methods used by inkjet printers?

During a print job, the power goes out and does not resume for 2 minutes. Although the PC was on a UPS, the printer was not. Which of the following best represents what will happen next? Choose three.

Most printers include only one interface for connection.

Match the following device terms with their description. -Solid ink printer

Match the following device terms with their description. -Print spooler

Match the following device terms with their description. -Laser printer

Reducing the resolution of a print job could drastically decrease the memory requirement for printing the page by a factor of 4.

If a newly laser generated print job results in a page with a partial copy of a previous print job image still on it, the problem is most likely that someone loaded a preprinted page into the paper tray.

Printers can be upgraded using the same types of DIMMS as desktop or laptop computers.

The default behavior of the print spooler is to receive print jobs and release them to be printed in the order in which they are received.

Which of the following types of printers are known as character/line printers?

When scanning an image from a scanner directly to disk, which of the following file formats is most commonly used to store the scanned images? (Choose all that apply.)

Match the following device terms with their description. -Inkjet printer

Realignment of the printhead is done manually using specialized tools.

Match the following device terms with their description. -JPEG

Thermal printers are available in three different technologies. Which of the following are among those different technologies? (Choose all that apply.)

The crucial difference between a laser and an LED printer is in the _____ device.

Technician Essentials and PC Anatomy

Motherboards and Processors

BIOS

Power Supplies and System Cooling

Ram

I/O and Input Ports and Devices

Video Displays and Video Cards

Customized PCs and Multimedia Devices

Laptop and Notebook Computers

Mobile Devices

Storage Devices

Installing and Upgrading Windows

Using and Managing Windows

Troubleshooting and Maintaining Windows

Networking

Security

Operational Procedures and Communications Methods

Filters

Exam 11: Printers

Match the following device terms with their description. -Impact printer

Match the following device terms with their description. -Ink monitor

Which of the following make up the two major methods used by inkjet printers?

During a print job, the power goes out and does not resume for 2 minutes. Although the PC was on a UPS, the printer was not. Which of the following best represents what will happen next? Choose three.

Most printers include only one interface for connection.

Match the following device terms with their description. -Solid ink printer

Match the following device terms with their description. -Print spooler

Match the following device terms with their description. -Laser printer

Reducing the resolution of a print job could drastically decrease the memory requirement for printing the page by a factor of 4.

If a newly laser generated print job results in a page with a partial copy of a previous print job image still on it, the problem is most likely that someone loaded a preprinted page into the paper tray.

Printers can be upgraded using the same types of DIMMS as desktop or laptop computers.

The default behavior of the print spooler is to receive print jobs and release them to be printed in the order in which they are received.

Which of the following types of printers are known as character/line printers?

When scanning an image from a scanner directly to disk, which of the following file formats is most commonly used to store the scanned images? (Choose all that apply.)

Match the following device terms with their description. -Inkjet printer

Realignment of the printhead is done manually using specialized tools.

Match the following device terms with their description. -JPEG

Thermal printers are available in three different technologies. Which of the following are among those different technologies? (Choose all that apply.)

The crucial difference between a laser and an LED printer is in the _____ device.

Technician Essentials and PC Anatomy

Motherboards and Processors

BIOS

Power Supplies and System Cooling

Ram

I/O and Input Ports and Devices

Video Displays and Video Cards

Customized PCs and Multimedia Devices

Laptop and Notebook Computers

Mobile Devices

Storage Devices

Installing and Upgrading Windows

Using and Managing Windows

Troubleshooting and Maintaining Windows

Networking

Security

Operational Procedures and Communications Methods

Filters