Question 1

Which of the following statements is true?

Accepted Answer

A) Twitter and Facebook have shown to be ineffective as enhancements to training. 
B) Social networking can be used to support on-the-job training. 
C) The number of females in the workforce has reached 38 percent. 
D) Hispanics are by far the largest minority group in both Canada and the USA. 
E) Both C & D are true. 
A) Twitter and Facebook have shown to be ineffective as enhancements to training. 
B) Social networking can be used to support on-the-job training. 
C) The number of females in the workforce has reached 38 percent. 
D) Hispanics are by far the largest minority group in both Canada and the USA. 
E) Both C & D are true.

Question 2

A person's store of factual information about a subject matter is

Accepted Answer

A) Procedural knowledge. 
B) Strategic knowledge. 
C) Declarative knowledge. 
D) Practical knowledge. 
A) Procedural knowledge. 
B) Strategic knowledge. 
C) Declarative knowledge. 
D) Practical knowledge.

Question 3

The authors use the acronym KSA to refer to what?

Accepted Answer

A) Keep it Simple,and have the right Attitude 
B) Knowledge,skills,and attitudes 
C) Knowledge,strategy,and aptitude 
D) Knowledge skills and abilities 
A) Keep it Simple,and have the right Attitude 
B) Knowledge,skills,and attitudes 
C) Knowledge,strategy,and aptitude 
D) Knowledge skills and abilities

Question 4

Which of the following career paths best prepares a trainer for a supervisory or coordinator position?

Accepted Answer

A) Several years' experience in a specific function 
B) Working in a line position 
C) Rotation through various specialist positions 
D) None of the above 
E) All of the above 
A) Several years' experience in a specific function 
B) Working in a line position 
C) Rotation through various specialist positions 
D) None of the above 
E) All of the above

Question 5

Knowledge is composed of which three interrelated types?

Accepted Answer

A) Declarative,practical,and strategic 
B) Declarative,practical,and skill 
C) Compilation,automatic,and strategic 
D) Declarative,procedural,and strategic 
E) None of the above 
A) Declarative,practical,and strategic 
B) Declarative,practical,and skill 
C) Compilation,automatic,and strategic 
D) Declarative,procedural,and strategic 
E) None of the above

Question 6

Compilation is the highest level of skill acquisition.

Accepted Answer

A) True 
 B)False

Question 7

Higher birth rates are one of the reasons for the changing demographics in North America.

Accepted Answer

A) True 
 B)False

Question 8

Learning is defined as

Accepted Answer

A) A temporary change in cognition that results from experience and may influence behavior. 
B) A relatively permanent change in understanding and thinking that results from experience and directly influences behavior. 
C) A relatively permanent change in understanding and thinking that models behavior. 
D) A temporary change in understanding and thinking. 
E) A relatively permanent change in cognition that results from self?efficacy and indirectly influences behavior. 
A) A temporary change in cognition that results from experience and may influence behavior. 
B) A relatively permanent change in understanding and thinking that results from experience and directly influences behavior. 
C) A relatively permanent change in understanding and thinking that models behavior. 
D) A temporary change in understanding and thinking. 
E) A relatively permanent change in cognition that results from self?efficacy and indirectly influences behavior.

Question 9

Which of the following statements is true?

Accepted Answer

A) Training has yet to show a positive effect on the bottom line. 
B) Training managers are alone in realizing that alignment of training with the business strategy is important. 
C) Worker knowledge provides a competitive advantage. 
D) Alignment of training with the business strategy is quite simple to do. 
A) Training has yet to show a positive effect on the bottom line. 
B) Training managers are alone in realizing that alignment of training with the business strategy is important. 
C) Worker knowledge provides a competitive advantage. 
D) Alignment of training with the business strategy is quite simple to do.

Question 10

In an open system model,which of the following statements is NOT true?

Accepted Answer

A) Open systems have a dynamic relationship with their environment. 
B) Open systems may exist as part of another open system. 
C) The system is open to influences from its environment. 
D) Outputs never have an influence on future inputs. 
E) All of the above are true. 
A) Open systems have a dynamic relationship with their environment. 
B) Open systems may exist as part of another open system. 
C) The system is open to influences from its environment. 
D) Outputs never have an influence on future inputs. 
E) All of the above are true.

Question 11

The authors' use of attitudes rather than abilities as one of the three types of learning outcomes is based on

Accepted Answer

A)  their bias toward attitudes. 
B) the fact that abilities and attitudes are fairly similar. 
C) the fact that abilities are redundant with knowledge and skills. 
D) The fact that abilities are not learned. 
A)  their bias toward attitudes. 
B) the fact that abilities and attitudes are fairly similar. 
C) the fact that abilities are redundant with knowledge and skills. 
D) The fact that abilities are not learned.

Question 12

The triggering event signals a need for a TNA.

Accepted Answer

A) True 
 B)False

Question 13

Which of the following are predicted to contribute to a labor shortage in the next 10 years?

Accepted Answer

A) Baby boomers will retire 
B) Changes in technology 
C) Continuing recession 
D) Both A & B 
E) All of the above 
A) Baby boomers will retire 
B) Changes in technology 
C) Continuing recession 
D) Both A & B 
E) All of the above

Question 14

What is the focus of the ISO standards?

Accepted Answer

A) A series of standards to assure consistency in product quality 
B) An HR software package to assure legal compliance 
C) A quality standard set by the Japanese 
D) A strategic quality forecasting model 
E) A method designed to improve productivity 
A) A series of standards to assure consistency in product quality 
B) An HR software package to assure legal compliance 
C) A quality standard set by the Japanese 
D) A strategic quality forecasting model 
E) A method designed to improve productivity

Question 15

When a person is able to perform a skill without thinking about what they are doing,they are at which level of skill acquisition?

Accepted Answer

A) Automaticity 
B) Automatic 
C) Compilation 
D) Responsive 
A) Automaticity 
B) Automatic 
C) Compilation 
D) Responsive

Question 16

When evaluating training,the major type of evaluation to consider is

Accepted Answer

A) Process evaluation. 
B) Analysis evaluation. 
C) Outcome evaluation. 
D) Both A & C. 
E) Both B & C. 
A) Process evaluation. 
B) Analysis evaluation. 
C) Outcome evaluation. 
D) Both A & C. 
E) Both B & C.

Question 17

Input into the developmental phase of the training model comes from

Accepted Answer

A) Needs analysis. 
B) Design. 
C) Evaluation. 
D) Both B & C. 
E) None of the above. 
A) Needs analysis. 
B) Design. 
C) Evaluation. 
D) Both B & C. 
E) None of the above.

Question 18

A person's understanding about how and when to apply the facts that have been learned is called

Accepted Answer

A) Process knowledge. 
B) Declarative knowledge. 
C) Practical knowledge. 
D) Perpetual knowledge. 
E) Procedural knowledge. 
A) Process knowledge. 
B) Declarative knowledge. 
C) Practical knowledge. 
D) Perpetual knowledge. 
E) Procedural knowledge.

Question 19

Linking competencies to a set of behaviors that allow you to "know it when you see it" is useful for

Accepted Answer

A) Hiring. 
B) Training. 
C) Determining rates of pay. 
D) Both A & B. 
E) All of the above. 
A) Hiring. 
B) Training. 
C) Determining rates of pay. 
D) Both A & B. 
E) All of the above.

Which of the following statements is true?

A person's store of factual information about a subject matter is

The authors use the acronym KSA to refer to what?

Which of the following career paths best prepares a trainer for a supervisory or coordinator position?

Knowledge is composed of which three interrelated types?

Compilation is the highest level of skill acquisition.

Higher birth rates are one of the reasons for the changing demographics in North America.

Learning is defined as

Which of the following statements is true?

In an open system model,which of the following statements is NOT true?

The authors' use of attitudes rather than abilities as one of the three types of learning outcomes is based on

The triggering event signals a need for a TNA.

Which of the following are predicted to contribute to a labor shortage in the next 10 years?

What is the focus of the ISO standards?

When a person is able to perform a skill without thinking about what they are doing,they are at which level of skill acquisition?

When evaluating training,the major type of evaluation to consider is

Input into the developmental phase of the training model comes from

A person's understanding about how and when to apply the facts that have been learned is called

Linking competencies to a set of behaviors that allow you to "know it when you see it" is useful for

Aligning Training With Strategy

Learning, motivation, and Performance

Needs Analysis

Training Design

Traditional Training Methods

Electronic Training Methods

Development and Implementation of Training

Evaluation of Training

Key Areas of Organizational Training

Employee and Management Development

Filters

Exam 1: Training in Organizations

Which of the following statements is true?

A person's store of factual information about a subject matter is

The authors use the acronym KSA to refer to what?

Which of the following career paths best prepares a trainer for a supervisory or coordinator position?

Knowledge is composed of which three interrelated types?

Compilation is the highest level of skill acquisition.

Higher birth rates are one of the reasons for the changing demographics in North America.

Learning is defined as

Which of the following statements is true?

In an open system model,which of the following statements is NOT true?

The authors' use of attitudes rather than abilities as one of the three types of learning outcomes is based on

The triggering event signals a need for a TNA.

Which of the following are predicted to contribute to a labor shortage in the next 10 years?

What is the focus of the ISO standards?

When a person is able to perform a skill without thinking about what they are doing,they are at which level of skill acquisition?

When evaluating training,the major type of evaluation to consider is

Input into the developmental phase of the training model comes from

A person's understanding about how and when to apply the facts that have been learned is called

Linking competencies to a set of behaviors that allow you to "know it when you see it" is useful for

Aligning Training With Strategy

Learning, motivation, and Performance

Needs Analysis

Training Design

Traditional Training Methods

Electronic Training Methods

Development and Implementation of Training

Evaluation of Training

Key Areas of Organizational Training

Employee and Management Development

Filters