Question 1

Reaction measures to evaluate training typically focus on the entertainment value of the training program.

Accepted Answer

A) True 
 B)False

Question 2

Return on investment = Benefits of training ÷ Training Costs

Accepted Answer

A) True 
 B)False

Question 3

Which of the following training methods consists of having the trainee assume the attitudes and behavior of others?

Accepted Answer

A) Job rotation 
B) Case study 
C) Simulation study 
D) Role-playing 
A) Job rotation 
B) Case study 
C) Simulation study 
D) Role-playing

Question 4

Internship programs that are done well benefit students,schools,and employers.

Accepted Answer

A) True 
 B)False

Question 5

The method of training used to train personnel to operate aircraft,spacecraft,and other highly technical and expensive equipment is the:

Accepted Answer

A) simulation method. 
B) classroom method. 
C) vestibule method. 
D) apprenticeship method. 
A) simulation method. 
B) classroom method. 
C) vestibule method. 
D) apprenticeship method.

Question 6

Performance appraisals are generally a good mechanism in determining why employees are not meeting the firm's expectations when conducting a person analysis.

Accepted Answer

A) True 
 B)False

Question 7

Awareness building in diversity training provides employees with the KSAs necessary for working with people who are different from them with regard to race,gender,age.

Accepted Answer

A) True 
 B)False

Question 8

​Role-playing consists of playing the roles of others,often a supervisor and a subordinate who are facing a particular problem.

Accepted Answer

A) True 
 B)False

Question 9

The benefits of the training exceeds the cost of the program when:

Accepted Answer

A) ROI=1. 
B) ROI1. 
D) ROI ≠ 1. 
A) ROI=1. 
B) ROI1. 
D) ROI ≠ 1.

Question 10

​Case studies provide participants the experience of analyzing and synthesizing facts.

Accepted Answer

A) True 
 B)False

Question 11

​An organization analysis is an examination of the environment,strategies,and resources the firm faces so as to determine what training it should emphasize.

Accepted Answer

A) True 
 B)False

Question 12

The process of measuring one's own services and practices against the recognized leaders in order to identify areas for improvement is _____.

Accepted Answer

A) industry analysis 
B) modeling 
C) benchmarking 
D) environmental analysis 
A) industry analysis 
B) modeling 
C) benchmarking 
D) environmental analysis

Question 13

The two preconditions for learning are employee readiness and motivation.

Accepted Answer

A) True 
 B)False

Question 14

​_____ involves the use of a learning management system (LMS),often custom built for the firm by software vendors.

Accepted Answer

A) Transfer of training 
B) E-learning 
C) On-the-job training 
D) Independent study 
A) Transfer of training 
B) E-learning 
C) On-the-job training 
D) Independent study

Question 15

The goal of training is to contribute to an organization's overall strategic goals.

Accepted Answer

A) True 
 B)False

Question 16

​It has been found in most cases that spacing out the training will result in faster learning and longer retention.

Accepted Answer

A) True 
 B)False

Question 17

The terms "training" and "development":

Accepted Answer

A) mean the same thing. 
B) both refer to short term skill development efforts. 
C) refer to a short term performance orientation vs. a longer term skill development, respectively. 
D) refer to the skills developed in lower level vs. managerial employees, respectively. 
A) mean the same thing. 
B) both refer to short term skill development efforts. 
C) refer to a short term performance orientation vs. a longer term skill development, respectively. 
D) refer to the skills developed in lower level vs. managerial employees, respectively.

Question 18

Person analysis:

Accepted Answer

A) helps organizations in reviewing the job description and specifications to identify the task performed. 
B) helps organizations avoid the mistake of sending all employees into training when some do not need it. 
C) involves self-improvement and self-directed training. 
D) examines the external labor market for needed skills. 
A) helps organizations in reviewing the job description and specifications to identify the task performed. 
B) helps organizations avoid the mistake of sending all employees into training when some do not need it. 
C) involves self-improvement and self-directed training. 
D) examines the external labor market for needed skills.

Question 19

Which of the following is NOT a component of behavior modeling?

Accepted Answer

A) Learning points 
B) Practice and role-play 
C) Decisional emulation 
D) Feedback and reinforcement 
A) Learning points 
B) Practice and role-play 
C) Decisional emulation 
D) Feedback and reinforcement

Question 20

Verbal learners absorb information best through spoken or written words.

Accepted Answer

A) True 
 B)False

Reaction measures to evaluate training typically focus on the entertainment value of the training program.

Return on investment = Benefits of training ÷ Training Costs

Which of the following training methods consists of having the trainee assume the attitudes and behavior of others?

Internship programs that are done well benefit students,schools,and employers.

The method of training used to train personnel to operate aircraft,spacecraft,and other highly technical and expensive equipment is the:

Performance appraisals are generally a good mechanism in determining why employees are not meeting the firm's expectations when conducting a person analysis.

Awareness building in diversity training provides employees with the KSAs necessary for working with people who are different from them with regard to race,gender,age.

Role-playing consists of playing the roles of others,often a supervisor and a subordinate who are facing a particular problem.

The benefits of the training exceeds the cost of the program when:

Case studies provide participants the experience of analyzing and synthesizing facts.

An organization analysis is an examination of the environment,strategies,and resources the firm faces so as to determine what training it should emphasize.

The process of measuring one's own services and practices against the recognized leaders in order to identify areas for improvement is _____.

The two preconditions for learning are employee readiness and motivation.

_____ involves the use of a learning management system (LMS),often custom built for the firm by software vendors.

The goal of training is to contribute to an organization's overall strategic goals.

It has been found in most cases that spacing out the training will result in faster learning and longer retention.

The terms "training" and "development":

Person analysis:

Which of the following is NOT a component of behavior modeling?

Verbal learners absorb information best through spoken or written words.

The Challenge of Human Resources Management

Strategy and Human Resources Planning

Equal Employment Opportunity and Human Resources Management

Job Analysis and Job Design

Expanding the Talent Pool: Recruitment and Careers

Employee Selection

Performance Management and the Employee Appraisal Process

Managing Compensation

Pay-For-Performance: Incentive Rewards

Employee Benefits

Promoting Safety and Health

Employee Rights and Discipline

The Dynamics of Labor Relations

International Human Resources Management

Creating High-Performance Work Systems

Filters

Exam 7: Training and Development

Reaction measures to evaluate training typically focus on the entertainment value of the training program.

Return on investment = Benefits of training ÷ Training Costs

Which of the following training methods consists of having the trainee assume the attitudes and behavior of others?

Internship programs that are done well benefit students,schools,and employers.

The method of training used to train personnel to operate aircraft,spacecraft,and other highly technical and expensive equipment is the:

Performance appraisals are generally a good mechanism in determining why employees are not meeting the firm's expectations when conducting a person analysis.

Awareness building in diversity training provides employees with the KSAs necessary for working with people who are different from them with regard to race,gender,age.

​Role-playing consists of playing the roles of others,often a supervisor and a subordinate who are facing a particular problem.

The benefits of the training exceeds the cost of the program when:

​Case studies provide participants the experience of analyzing and synthesizing facts.

​An organization analysis is an examination of the environment,strategies,and resources the firm faces so as to determine what training it should emphasize.

The process of measuring one's own services and practices against the recognized leaders in order to identify areas for improvement is _____.

The two preconditions for learning are employee readiness and motivation.

​_____ involves the use of a learning management system (LMS),often custom built for the firm by software vendors.

The goal of training is to contribute to an organization's overall strategic goals.

​It has been found in most cases that spacing out the training will result in faster learning and longer retention.

The terms "training" and "development":

Person analysis:

Which of the following is NOT a component of behavior modeling?

Verbal learners absorb information best through spoken or written words.

The Challenge of Human Resources Management

Strategy and Human Resources Planning

Equal Employment Opportunity and Human Resources Management

Job Analysis and Job Design

Expanding the Talent Pool: Recruitment and Careers

Employee Selection

Performance Management and the Employee Appraisal Process

Managing Compensation

Pay-For-Performance: Incentive Rewards

Employee Benefits

Promoting Safety and Health

Employee Rights and Discipline

The Dynamics of Labor Relations

International Human Resources Management

Creating High-Performance Work Systems

Filters

Role-playing consists of playing the roles of others,often a supervisor and a subordinate who are facing a particular problem.

Case studies provide participants the experience of analyzing and synthesizing facts.

An organization analysis is an examination of the environment,strategies,and resources the firm faces so as to determine what training it should emphasize.

_____ involves the use of a learning management system (LMS),often custom built for the firm by software vendors.

It has been found in most cases that spacing out the training will result in faster learning and longer retention.