Exam 2: Strategy and Human Resources Planning

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The process of identifying,developing,and tracking talented individuals so that they may eventually assume top-level positions is:

(Multiple Choice)
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Customers,suppliers,and substitutes are part of a _____ environment.

(Multiple Choice)
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A _____ analysis is intended to help executives summarize the major facts and forecasts derived from external and internal analyses.

(Multiple Choice)
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Integrated knowledge sets within an organization that distinguish it from its competitors and deliver value to customers are known as:

(Multiple Choice)
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In the 7-S framework analysis,the "Hard S" category includes systems and processes which:

(Multiple Choice)
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A vision statement clarifies the long-term direction of a company and its strategic intent.

(True/False)
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The systematic,regular monitoring of major external forces influencing an organization is called:

(Multiple Choice)
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While unemployment rates vary by sector,the lack of talent in low-skill jobs continues to create a real challenge for firms.

(True/False)
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Describe the three key elements of the HR forecasting model.

(Essay)
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Organizational structure is the framework in which the activities of organization members are coordinated.

(True/False)
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A graphical representation of all organizational jobs along with the numbers of employees currently occupying those jobs and future employment requirements is called:

(Multiple Choice)
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Trend analysis is a qualitative approach to labor demand forecasting.

(True/False)
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Core values are the essence of corporate cultures and an expression of their personality.

(True/False)
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The first step in strategic planning involves:

(Multiple Choice)
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Forecasting is frequently more of an art than a science,providing inexact approximations rather than absolute results.

(True/False)
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Layoff decisions are usually based on:

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In order to do an effective job at strategic planning managers do all of the following EXCEPT:

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A disadvantage of overemphasizing seniority is that less competent employees receive the same rewards and security as more competent employees.

(True/False)
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Measures of turnover costs do NOT include:

(Multiple Choice)
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The mission of a company:

(Multiple Choice)
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