Exam 1: The Challenge of Human Resources Management

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About _____ of what Americans produce every year dollar-wise is sold abroad.

(Multiple Choice)
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Managers have to find ways to empower employees and encourage their participation and involvement to more fully utilize human capital because:

(Multiple Choice)
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In the context of the competencies required of HR managers,understanding an organization's customers and economic and financial capabilities is part of _____.

(Multiple Choice)
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Which of the following is one of the largest expenditures of service companies?

(Multiple Choice)
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Explain the major activities for which an HR manager is typically responsible.

(Essay)
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_____ is a competency of the HR manager earned by developing personal relationships with people both internal and external to the firm demonstrating the values of the firm,standing up for one's own beliefs,and dealing with all parties equitably.

(Multiple Choice)
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Globalization has led to _____.

(Multiple Choice)
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The national identities of products are blurring due to the effect of:

(Multiple Choice)
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Family-friendly practices include offering flexible hours,telecommuting,and job sharing.

(True/False)
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Methods of reducing labor costs include downsizing,outsourcing,and employee leasing.

(True/False)
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_____ is the process of moving jobs closer to one's home country.

(Multiple Choice)
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Employees today are less likely to define success in terms of financial gain.

(True/False)
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A survey conducted by the Human Resource Planning Society revealed that _____ percent of the responding companies believe that their HR group plays an important role in developing human capital.

(Multiple Choice)
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In which of the following ways are labor force and its demographics expected to change?

(Multiple Choice)
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Approximately _____ of mothers with school-age children are employed.

(Multiple Choice)
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When employee leasing is used,a firm signs an agreement with a professional employer organization.

(True/False)
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Which of the following is NOT a characteristic of organizations that have been successful in engineering change?

(Multiple Choice)
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Outsourcing refers to employing workers in their homes rather than within the traditional office environment.

(True/False)
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The first step in choosing an HRIS is for the HR personnel to:

(Multiple Choice)
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Managers are concerned that the expertise of employees will be rapidly drained from their companies because:

(Multiple Choice)
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