Question 1

A trend in strategic planning is to delegate creative decision making and work processes that often have to be revised to the lowest level of the organization possible.

Accepted Answer

A) True 
 B)False  False

Question 2

Which of the following best describes the purpose of the performance audit and gap analysis stage of strategic planning?

Accepted Answer

A)  It compares current performance against measurable quantitative and qualitative outcome indicators of success related to the departmental or organizational mission. 
B)  It identifies the gap between the current and desired indicators of performance. 
C)  It substantiates the needed financial resources for budget planning. 
D)  Both A and B. 
A)  It compares current performance against measurable quantitative and qualitative outcome indicators of success related to the departmental or organizational mission. 
B)  It identifies the gap between the current and desired indicators of performance. 
C)  It substantiates the needed financial resources for budget planning. 
D)  Both A and B. D

Question 3

As an alternative to the traditional SWOT analysis, a SOAR analysis includes all except which of the following elements?

Accepted Answer

A)  Strengths 
B)  Opportunities 
C)  Aspirations 
D)  Research 
A)  Strengths 
B)  Opportunities 
C)  Aspirations 
D)  Research D

Question 4

The stage of strategic planning that includes deciding exactly what you are going to do to get to where you want to be and to attain the goals and objectives established earlier in the planning process would best be called:

Accepted Answer

A)  Planning to plan. 
B)  Environmental assessment and monitoring. 
C)  Business modeling. 
D)  Action planning. 
A)  Planning to plan. 
B)  Environmental assessment and monitoring. 
C)  Business modeling. 
D)  Action planning.

Question 5

The step of strategic planning presented in Chapter 10 in which you establish where you are at the present by conducting an audit of current performance would best be called:

Accepted Answer

A)  Gap analysis. 
B)  Business modeling. 
C)  Contingency assessment. 
D)  Organizing and staffing. 
A)  Gap analysis. 
B)  Business modeling. 
C)  Contingency assessment. 
D)  Organizing and staffing.

Question 6

Which of the following is part of a SOAR analysis?

Accepted Answer

A)  Accomplishments 
B)  Attitudes 
C)  Apprehensions 
D)  Aspirations 
A)  Accomplishments 
B)  Attitudes 
C)  Apprehensions 
D)  Aspirations

Question 7

A SWOT analysis is used to identify the strengths, weaknesses, opportunities, and threats that should influence a strategic planning process.

Accepted Answer

A) True 
 B)False

Question 8

The stage of strategic planning in which you identify your key customers and their expectations; identify other key stakeholders and their expectations; identify your key suppliers, partners, and collaborators; and assess the health of your relationships with all of these persons would best be called:

Accepted Answer

A)  Planning to plan. 
B)  Environmental assessment and monitoring. 
C)  Business modeling. 
D)  Action planning. 
A)  Planning to plan. 
B)  Environmental assessment and monitoring. 
C)  Business modeling. 
D)  Action planning.

Question 9

A document that identifies the customers and other key stakeholders, lists the processes and procedures that lead to the central products and outcomes of the business, and summarizes the internal and external environments in which the department or organization operates would best be called a(n):

Accepted Answer

A)  Strategic plan. 
B)  Case statement. 
C)  Organizational profile. 
D)  Business plan. 
A)  Strategic plan. 
B)  Case statement. 
C)  Organizational profile. 
D)  Business plan.

Question 10

A document that includes a coordinated set of tasks for carrying out the goals delineated in a strategic plan, goes into greater detail specifying specific time frames and deadlines for activities, and assigns activities to specific organizational members to aid accountability would best be called a(n):

Accepted Answer

A)  Business plan. 
B)  Operational plan. 
C)  Case statement. 
D)  SOAR plan. 
A)  Business plan. 
B)  Operational plan. 
C)  Case statement. 
D)  SOAR plan.

Question 11

A statement that paints an aspirational picture of the future of a department or organization by indicating what it will look like at its best is best called a:

Accepted Answer

A)  Mission statement. 
B)  Purpose statement. 
C)  Business statement. 
D)  Vision statement. 
A)  Mission statement. 
B)  Purpose statement. 
C)  Business statement. 
D)  Vision statement.

Question 12

Scanning for information and events that will affect short-term operational planning and long-term strategic planning would best be called:

Accepted Answer

A)  SWOT analysis. 
B)  Environmental monitoring. 
C)  Gap analysis. 
D)  Planning to plan. 
A)  SWOT analysis. 
B)  Environmental monitoring. 
C)  Gap analysis. 
D)  Planning to plan.

Question 13

An approach to organizational change that begins with identifying what is positive about a department or organization and when it was at its best, and then leverages these qualities for the future, would best be called:

Accepted Answer

A)  Appreciative inquiry. 
B)  A SWOT analysis. 
C)  Strategic planning. 
D)  Visioning. 
A)  Appreciative inquiry. 
B)  A SWOT analysis. 
C)  Strategic planning. 
D)  Visioning.

Question 14

The stage of strategic planning presented in Chapter 9 in which current or possible structures for staffing and for lines of authority and accountability are examined would best be called:

Accepted Answer

A)  Planning to plan. 
B)  Business modeling. 
C)  Action planning. 
D)  Goal establishment. 
A)  Planning to plan. 
B)  Business modeling. 
C)  Action planning. 
D)  Goal establishment.

Question 15

A performance audit is conducted by comparing your current performance against measurable quantitative and qualitative outcome indicators of success related to the departmental or organizational mission.

Accepted Answer

A) True 
 B)False

Question 16

A possible advantage of conducting a SOAR analysis rather than a SWOT analysis is that a SOAR analysis is more focused on identifying weaknesses and other negative factors.

Accepted Answer

A) True 
 B)False

Question 17

Appreciative inquiries include which of the following?

Accepted Answer

A)  Discovery 
B)  Dream 
C)  Design 
D)  All of the above 
A)  Discovery 
B)  Dream 
C)  Design 
D)  All of the above

Question 18

A statement that sets forth an organization's or department's purpose, including definitions, products, and services, is best called a:

Accepted Answer

A)  Vision statement. 
B)  Mission statement. 
C)  Purpose statement. 
D)  Business statement. 
A)  Vision statement. 
B)  Mission statement. 
C)  Purpose statement. 
D)  Business statement.

Question 19

An effective strategic plan would include all of the following except:

Accepted Answer

A)  A definition of major goals or accomplishments related to the organization's primary outputs. 
B)  An action plan, including specific objectives detailing how the organization's goals will be achieved. 
C)  A plan to limit focus to internal factors affecting performance and to avoid undue influence of factors external to the organization. 
D)  A description of the human, material, and financial resources needed to meet the identified goals and objectives. 
A)  A definition of major goals or accomplishments related to the organization's primary outputs. 
B)  An action plan, including specific objectives detailing how the organization's goals will be achieved. 
C)  A plan to limit focus to internal factors affecting performance and to avoid undue influence of factors external to the organization. 
D)  A description of the human, material, and financial resources needed to meet the identified goals and objectives.

A trend in strategic planning is to delegate creative decision making and work processes that often have to be revised to the lowest level of the organization possible.

Which of the following best describes the purpose of the performance audit and gap analysis stage of strategic planning?

As an alternative to the traditional SWOT analysis, a SOAR analysis includes all except which of the following elements?

The stage of strategic planning that includes deciding exactly what you are going to do to get to where you want to be and to attain the goals and objectives established earlier in the planning process would best be called:

The step of strategic planning presented in Chapter 10 in which you establish where you are at the present by conducting an audit of current performance would best be called:

Which of the following is part of a SOAR analysis?

A SWOT analysis is used to identify the strengths, weaknesses, opportunities, and threats that should influence a strategic planning process.

A document that identifies the customers and other key stakeholders, lists the processes and procedures that lead to the central products and outcomes of the business, and summarizes the internal and external environments in which the department or organization operates would best be called a(n):

A statement that paints an aspirational picture of the future of a department or organization by indicating what it will look like at its best is best called a:

Scanning for information and events that will affect short-term operational planning and long-term strategic planning would best be called:

An approach to organizational change that begins with identifying what is positive about a department or organization and when it was at its best, and then leverages these qualities for the future, would best be called:

The stage of strategic planning presented in Chapter 9 in which current or possible structures for staffing and for lines of authority and accountability are examined would best be called:

A performance audit is conducted by comparing your current performance against measurable quantitative and qualitative outcome indicators of success related to the departmental or organizational mission.

A possible advantage of conducting a SOAR analysis rather than a SWOT analysis is that a SOAR analysis is more focused on identifying weaknesses and other negative factors.

Appreciative inquiries include which of the following?

A statement that sets forth an organization's or department's purpose, including definitions, products, and services, is best called a:

An effective strategic plan would include all of the following except:

Leadership: The Art, Science, and Evidence

Engaging in Evidence-Based Management

Understanding Healthcare Systems and Practice Contexts

Understanding and Working Within Organizations

Communicating Effectively in Complex Environments

Roles and Functions of Managers: Planning, Organizing and Staffing, Directing, and Controlling

Roles and Functions of Supervisors

Occupational Therapistoccupational Therapy Assistant Partnership: Supervision and Collaboration

Professional Teams, Interprofessional Education, and Collaborative Practice

Managing Change and Solving Problems

Financial Planning, Management, and Budgeting

Surviving and Thriving in High-Demand Settings

Assessing and Promoting Clinical and Managerial Competency

Continuous Quality Improvement

Marketing Occupational Therapy Services

Developing Evidence-Based Occupational Therapy Programming

Introducing Others to Evidence-Based Practice

Turning Theory Into Practice: Managerial Strategies

Responsible Participation in a Profession: Fostering Professionalism and Leading for Moral Action

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Exam 10: Strategic Planning

A trend in strategic planning is to delegate creative decision making and work processes that often have to be revised to the lowest level of the organization possible.

Which of the following best describes the purpose of the performance audit and gap analysis stage of strategic planning?

As an alternative to the traditional SWOT analysis, a SOAR analysis includes all except which of the following elements?

The stage of strategic planning that includes deciding exactly what you are going to do to get to where you want to be and to attain the goals and objectives established earlier in the planning process would best be called:

The step of strategic planning presented in Chapter 10 in which you establish where you are at the present by conducting an audit of current performance would best be called:

Which of the following is part of a SOAR analysis?

A SWOT analysis is used to identify the strengths, weaknesses, opportunities, and threats that should influence a strategic planning process.

A document that identifies the customers and other key stakeholders, lists the processes and procedures that lead to the central products and outcomes of the business, and summarizes the internal and external environments in which the department or organization operates would best be called a(n):

A statement that paints an aspirational picture of the future of a department or organization by indicating what it will look like at its best is best called a:

Scanning for information and events that will affect short-term operational planning and long-term strategic planning would best be called:

An approach to organizational change that begins with identifying what is positive about a department or organization and when it was at its best, and then leverages these qualities for the future, would best be called:

The stage of strategic planning presented in Chapter 9 in which current or possible structures for staffing and for lines of authority and accountability are examined would best be called:

A performance audit is conducted by comparing your current performance against measurable quantitative and qualitative outcome indicators of success related to the departmental or organizational mission.

A possible advantage of conducting a SOAR analysis rather than a SWOT analysis is that a SOAR analysis is more focused on identifying weaknesses and other negative factors.

Appreciative inquiries include which of the following?

A statement that sets forth an organization's or department's purpose, including definitions, products, and services, is best called a:

An effective strategic plan would include all of the following except:

Leadership: The Art, Science, and Evidence

Engaging in Evidence-Based Management

Understanding Healthcare Systems and Practice Contexts

Understanding and Working Within Organizations

Communicating Effectively in Complex Environments

Roles and Functions of Managers: Planning, Organizing and Staffing, Directing, and Controlling

Roles and Functions of Supervisors

Occupational Therapistoccupational Therapy Assistant Partnership: Supervision and Collaboration

Professional Teams, Interprofessional Education, and Collaborative Practice

Managing Change and Solving Problems

Financial Planning, Management, and Budgeting

Surviving and Thriving in High-Demand Settings

Assessing and Promoting Clinical and Managerial Competency

Continuous Quality Improvement

Marketing Occupational Therapy Services

Developing Evidence-Based Occupational Therapy Programming

Introducing Others to Evidence-Based Practice

Turning Theory Into Practice: Managerial Strategies

Responsible Participation in a Profession: Fostering Professionalism and Leading for Moral Action

Filters