Exam 8: Social Media Information Systems

The value of social capital is determined by the number of relationships in a social network,by the strength of those relationships,and by the resources controlled by those related.

________ is data and responses to data that are contributed by users and SM sponsors.

Explain the data component of social media information systems (SMIS).

A folksonomy is content structure that has emerged from processing many user tags.

________ is the dynamic social media process of employing users to participate in product design or product redesign.

According to McAfee's Enterprise 2.0 model,creating enterprise content via blogs,wikis,discussion groups,and presentations is part of authoring.

In social CRM,since the relationships between organizations and customers emerge from joint activity,customers have as much control as companies.

Social media ________ are the companies that operate the SM sites.

A ________ is a content structure that has emerged from the processing of many user tags.

SM application providers develop and operate their own custom,proprietary,social networking application software.

SM communities differ from regular communities because ________.