Question 1

Which of the following statements is true about the types of organizations that use ERP?

Accepted Answer

A)  ERP vendors started selling ERP solutions to distributors after their success with the manufacturing industry. 
B)  Implementing ERP to organizations of different scales is difficult due to the differences in their basic business processes. 
C)  ERP procedures are uniform in large organizations operating in multiple countries. 
D)  Availability of IT personnel does not have an impact on ERP implementation. 
A)  ERP vendors started selling ERP solutions to distributors after their success with the manufacturing industry. 
B)  Implementing ERP to organizations of different scales is difficult due to the differences in their basic business processes. 
C)  ERP procedures are uniform in large organizations operating in multiple countries. 
D)  Availability of IT personnel does not have an impact on ERP implementation. A

Question 2

Maintaining a general ledger is a(n)________ activity that must be integrated into applications in order to form a true ERP product.

Accepted Answer

A)  supply chain 
B)  accounting 
C)  human resources 
D)  manufacturing 
A)  supply chain 
B)  accounting 
C)  human resources 
D)  manufacturing B

Question 3

Give a brief description of Infor's ERP products.

Accepted Answer

After Infor was purchased by private-equity investors,it bought many ERP companies:It now sells many ERP products for many different industries:These products vary in purpose,scope,and quality:They span the midrange,serving higher-end small companies and lower-end large companies.
Recently,Infor began to offer the Infor Business Cloud,an ERP solution that can be used as a software service,can be installed on the customer's servers and managed by Infor personnel,or can be installed in a bare-bones ways and offered as IaaS.

Question 4

CRM,as an application that must be included in a true ERP product,includes ________.

Accepted Answer

A)  quality control 
B)  commission calculations 
C)  sales prospecting 
D)  supplier management 
A)  quality control 
B)  commission calculations 
C)  sales prospecting 
D)  supplier management

Question 5

Which of the following statements is true of ERP application programs?

Accepted Answer

A)  During the ERP development process, the development team sets configuration parameters that specify how ERP application programs will operate. 
B)  There are virtually no limits to how much configuration can be done in an ERP application program. 
C)  Custom programming of ERP application programs is economical both initially and for long-term maintenance. 
D)  In order to meet varying customer requirements, development teams must often change the program code of ERP application programs. 
A)  During the ERP development process, the development team sets configuration parameters that specify how ERP application programs will operate. 
B)  There are virtually no limits to how much configuration can be done in an ERP application program. 
C)  Custom programming of ERP application programs is economical both initially and for long-term maintenance. 
D)  In order to meet varying customer requirements, development teams must often change the program code of ERP application programs.

Question 6

An ERP implementation depends primarily on the backing of a departmental manager.

Accepted Answer

A) True 
 B)False

Question 7

Microsoft relies heavily on its network of independent software vendors to create customer solutions using the Dynamics platform.

Accepted Answer

A) True 
 B)False

Question 8

Which of the following statements is true of ERP products offered by SAP?

Accepted Answer

A)  SAP HANNA is a SaaS (software as a service) cloud offering. 
B)  SAP's ERP products are more expensive than those from other companies. 
C)  Classic SAP uses thick-client, client-server architecture. 
D)  Because of its installed base, SAP can make a rapid move to cloud-based solutions. 
A)  SAP HANNA is a SaaS (software as a service) cloud offering. 
B)  SAP's ERP products are more expensive than those from other companies. 
C)  Classic SAP uses thick-client, client-server architecture. 
D)  Because of its installed base, SAP can make a rapid move to cloud-based solutions.

Question 9

Which of the following statements is true of ERP software in the cloud?

Accepted Answer

A)  Customers of thick-client, client-server ERP software can move to the cloud at low costs. 
B)  Cloud-based ERP software is more expensive for customers. 
C)  Mobile systems using cloud-based ERP require thin-client applications. 
D)  It is safe to provide mobile systems access to ERP systems. 
A)  Customers of thick-client, client-server ERP software can move to the cloud at low costs. 
B)  Cloud-based ERP software is more expensive for customers. 
C)  Mobile systems using cloud-based ERP require thin-client applications. 
D)  It is safe to provide mobile systems access to ERP systems.

Question 10

Small organizations employ only one or two IT specialists who not only manage the ERP system,but the entire IS department as well.

Accepted Answer

A) True 
 B)False

Question 11

Infor Business Cloud is available as IaaS (infrastructure as a service).

Accepted Answer

A) True 
 B)False

Question 12

Explain how organizations of different sizes use ERP differently.

Accepted Answer

Companies of different sizes have one ve

Question 13

What is the primary purpose of an ERP system?

Accepted Answer

The primary purpose of an ERP system is

Question 14

Which of the following statements is true of Oracle's ERP products?

Accepted Answer

A)  Oracle has never been known to create easy-to-use ERP products. 
B)  Oracle traditionally does not develop its ERP products in-house. 
C)  Oracle's ERP products are not available on mobile devices. 
D)  Oracle's ERP products are not designed according to SOA principles, and hence are non-customizable. 
A)  Oracle has never been known to create easy-to-use ERP products. 
B)  Oracle traditionally does not develop its ERP products in-house. 
C)  Oracle's ERP products are not available on mobile devices. 
D)  Oracle's ERP products are not designed according to SOA principles, and hence are non-customizable.

Question 15

Explain ERP application programs.

Accepted Answer

ERP vendors design application programs

Question 16

PeopleSoft is an HR product developed in-house by Oracle.

Accepted Answer

A) True 
 B)False

Question 17

Sage offers some components of its ERP products on the cloud as SaaS.

Accepted Answer

A) True 
 B)False

Question 18

Explain briefly the steps for implementing ERP systems.

Accepted Answer

The first task in implementing ERP syste

Question 19

Which of the following is a manufacturing activity that must be included in a true ERP product?

Accepted Answer

A)  inventory management 
B)  quality control 
C)  customer support 
D)  benefits administration 
A)  inventory management 
B)  quality control 
C)  customer support 
D)  benefits administration

Question 20

What is a stored procedure?

Accepted Answer

A)  It is a computer program stored within a database that runs to keep the database consistent when certain conditions arise. 
B)  It is an area of memory that is used for dynamic memory allocation. 
C)  It is a computer program stored in a database that is used to enforce business rules. 
D)  It is a software program that houses and serves business logic for use by multiple applications. 
A)  It is a computer program stored within a database that runs to keep the database consistent when certain conditions arise. 
B)  It is an area of memory that is used for dynamic memory allocation. 
C)  It is a computer program stored in a database that is used to enforce business rules. 
D)  It is a software program that houses and serves business logic for use by multiple applications.

Exam 21: Enterprise Resource Planning ERP Systems

Which of the following statements is true about the types of organizations that use ERP?

Maintaining a general ledger is a(n)________ activity that must be integrated into applications in order to form a true ERP product.

Give a brief description of Infor's ERP products.

CRM,as an application that must be included in a true ERP product,includes ________.

Which of the following statements is true of ERP application programs?

An ERP implementation depends primarily on the backing of a departmental manager.

Microsoft relies heavily on its network of independent software vendors to create customer solutions using the Dynamics platform.

Which of the following statements is true of ERP products offered by SAP?

Which of the following statements is true of ERP software in the cloud?

Small organizations employ only one or two IT specialists who not only manage the ERP system,but the entire IS department as well.

Infor Business Cloud is available as IaaS (infrastructure as a service).

Explain how organizations of different sizes use ERP differently.

What is the primary purpose of an ERP system?

Which of the following statements is true of Oracle's ERP products?

Explain ERP application programs.

PeopleSoft is an HR product developed in-house by Oracle.

Sage offers some components of its ERP products on the cloud as SaaS.

Explain briefly the steps for implementing ERP systems.

Which of the following is a manufacturing activity that must be included in a true ERP product?

What is a stored procedure?

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