Question 1

ERP is used to consolidate business operations into a single,consistent,computing platform.

Accepted Answer

A) True 
 B)False

Question 2

The contact manager in an iPhone is an example of a personal information system.

Accepted Answer

A) True 
 B)False

Question 3

Most organizations today create their own enterprise systems from scratch.

Accepted Answer

A) True 
 B)False

Question 4

Personal information systems generally support around 10 users.

Accepted Answer

A) True 
 B)False

Question 5

________ is the activity of altering the existing business processes and designing new ones to take advantage of new information systems.

Accepted Answer

A)  Business process management 
B)  Business process reengineering 
C)  Business process outsourcing 
D)  Business process interoperability 
A)  Business process management 
B)  Business process reengineering 
C)  Business process outsourcing 
D)  Business process interoperability

Question 6

Which of the following statements is true of personal information systems?

Accepted Answer

A)  Personal information systems that support a particular department are called workgroup information systems. 
B)  Adapting to changes in personal information systems is extremely difficult and time consuming. 
C)  Personal information systems have only a single user and so procedures are not documented or formalized. 
D)  The solutions to problems in a personal information system usually involve more than one department. 
A)  Personal information systems that support a particular department are called workgroup information systems. 
B)  Adapting to changes in personal information systems is extremely difficult and time consuming. 
C)  Personal information systems have only a single user and so procedures are not documented or formalized. 
D)  The solutions to problems in a personal information system usually involve more than one department.

Question 7

Inherent processes are ________.

Accepted Answer

A)  time-consuming business processes that involve substantial investment 
B)  predesigned procedures for using software products 
C)  the set of procedures that help companies implement business process reengineering 
D)  business process reengineering techniques with low success rates 
A)  time-consuming business processes that involve substantial investment 
B)  predesigned procedures for using software products 
C)  the set of procedures that help companies implement business process reengineering 
D)  business process reengineering techniques with low success rates

Question 8

What is ERP?

Accepted Answer

ERP is a suite of applications,a databas

Question 9

Explain the four phases of the customer life cycle.

Accepted Answer

The four phases of the customer life cyc

Question 10

________ is the worldwide leader of ERP vendors.

Accepted Answer

A)  TQM 
B)  EAI 
C)  SCM 
D)  SAP 
A)  TQM 
B)  EAI 
C)  SCM 
D)  SAP

Question 11

Which of the following is an information systems application that supports the sales and marketing department in an organization?

Accepted Answer

A)  HR planning 
B)  compensation management 
C)  lead generation 
D)  recruiting 
A)  HR planning 
B)  compensation management 
C)  lead generation 
D)  recruiting

Question 12

Which of the following statements is true of business process reengineering?

Accepted Answer

A)  It is a very fast process and is easy to carry out. 
B)  When combined with ERP, it has a 100 percent success rate. 
C)  It is a very expensive process. 
D)  Due to its streamlined process, it requires no expertise. 
A)  It is a very fast process and is easy to carry out. 
B)  When combined with ERP, it has a 100 percent success rate. 
C)  It is a very expensive process. 
D)  Due to its streamlined process, it requires no expertise.

Question 13

Information silos arise as a result of ________.

Accepted Answer

A)  data integration across several information systems within an organization 
B)  the sharing of an inter-enterprise information system with several organizations 
C)  too many users depending on a single enterprise-wide information system 
D)  data being isolated in systems that are separated across different organizational levels 
A)  data integration across several information systems within an organization 
B)  the sharing of an inter-enterprise information system with several organizations 
C)  too many users depending on a single enterprise-wide information system 
D)  data being isolated in systems that are separated across different organizational levels

Question 14

Business process reengineering is extremely fast and economical.

Accepted Answer

A) True 
 B)False

Question 15

CRM systems vary in the degree of functionality they provide.

Accepted Answer

A) True 
 B)False

Question 16

Information silos arise when entities at one organizational level in a company create information systems that meet only their particular needs.

Accepted Answer

A) True 
 B)False

Question 17

Which of the following statements is true of customer relationship management (CRM)systems?

Accepted Answer

A)  They are applications used for consolidating business operations into a single, consistent, computing platform. 
B)  They vary in the degree of functionality they provide. 
C)  They incorporate accounting, manufacturing, inventory, and human resources applications. 
D)  A major disadvantage of these systems is a lack of consistency in data. 
A)  They are applications used for consolidating business operations into a single, consistent, computing platform. 
B)  They vary in the degree of functionality they provide. 
C)  They incorporate accounting, manufacturing, inventory, and human resources applications. 
D)  A major disadvantage of these systems is a lack of consistency in data.

Question 18

What are enterprise information systems?

Accepted Answer

Enterprise information systems are infor

Question 19

Explain workgroup information systems.

Accepted Answer

A workgroup information system is an inf

Question 20

How can organizations solve the problems posed by information silos?

Accepted Answer

An information silo occurs when data is

Exam 7: Organizations and Information Systems

ERP is used to consolidate business operations into a single,consistent,computing platform.

The contact manager in an iPhone is an example of a personal information system.

Most organizations today create their own enterprise systems from scratch.

Personal information systems generally support around 10 users.

________ is the activity of altering the existing business processes and designing new ones to take advantage of new information systems.

Which of the following statements is true of personal information systems?

Inherent processes are ________.

What is ERP?

Explain the four phases of the customer life cycle.

________ is the worldwide leader of ERP vendors.

Which of the following is an information systems application that supports the sales and marketing department in an organization?

Which of the following statements is true of business process reengineering?

Information silos arise as a result of ________.

Business process reengineering is extremely fast and economical.

CRM systems vary in the degree of functionality they provide.

Information silos arise when entities at one organizational level in a company create information systems that meet only their particular needs.

Which of the following statements is true of customer relationship management (CRM)systems?

What are enterprise information systems?

Explain workgroup information systems.

How can organizations solve the problems posed by information silos?

The Importance of Mis

Business Processes information Systems and Information

Organizational Strategy information Systems and Competitive Advantage

Hardware and Software

Database Processing

The Cloud

Social Media Information Systems

Business Intelligence Systems

Information Systems Development

Information Systems Management

Information Security Management

Collaboration Information Systems for Decision Making problem Solving and Project Management

Collaborative Information Systems for Student Projects

Mobile Systems

Introduction to Microsoft Excel 2013

Database Design

Using Microsoft Access 2013

Using Excel and Access Together

Network and Cloud Technology

Enterprise Resource Planning ERP Systems

Supply Chain Management

Hyper-Social Organizations and Knowledge Management

Database Marketing

Reporting Systems and OLAP

Geographic Information Systems GIS

Systems Development Project Management

Agile Development

Business Process Management

International Mis

Filters