Exam 3: Organizational Strategy information Systems and Competitive Advantage

The strength of bargaining power depends on the availability of substitutes and ________ compared to the size of suppliers or customers.

The bargaining power of a customer is weak if ________.

An organization can choose to either minimize cost or maximize differentiation to gain a competitive advantage.

If the costs of switching to another vendor are high,then the strength of the competitive forces is low.

Which of the following statements describes a scenario in which the bargaining power of a supplier is strong?

Which of the following statements is true of business processes?

Value chain analysis has a direct application to manufacturing businesses.

Which of the following statements describes a customer service activity?

Which of the following is a process implementation principle of competitive advantage?

According to Porter's five forces model,a company is profitable if all the five competitive forces are strong.

Establishing alliances with other organizations promotes product awareness.

Which of the following primary activities describes collecting,storing,and physically distributing products to buyers?

An information system can be part of a product,but it cannot provide support for a product or service.

The strength of bargaining power forces does not depend on the availability of substitutes.

The two strength factors that relate to all three competitive forces are ________ and customer loyalty.

What is the criterion on which business processes should run?

A business that selects a differentiation strategy would ________.

Which of the following is an example of a competitive strategy employed by a firm?

Porter originally developed the five forces model in order to understand organizations' competitive environment.

Porter's definition of technology is narrow because it only includes research and development.