Exam 9: Information Systems

Horizontal market software is designed to meet the needs of a single industry while vertical market software meets the needs of many different industries.​

Which type of problem requires human intuition as the basis for finding a solution.​

A(n) _____________ is a group of people working together to accomplish a goal.​

A(n) ___________ report contains information that is outside of normal or acceptable ranges.​

Fraud alerts interfere with your ability to receive instant credit.​

System documentation contains step-by-step instructions for performing specific tasks.​

Acceptance testing is designed to verify that the new information system works as required.​

A decision support system derives its name from the fact that it provides the tools a decision maker needs to analyze data.​

____________ refers to business transactions that are conducted electronically over a computer network.​

__________ methodology focuses on the processes that take place within an information system.​

Expert systems are designed to deal with data that is imprecise or with problems that have more than one solution using a technique called __________.​

System _________ are the criteria for successfully solving problems identified in an information system.​

At an ecommerce site, the merchant's ecommerce application carries out only the first and last stages of the payment process.​

_________ determine organizational goals and plan how to achieve those goals.​

Customer __________ programs such as Zappos VIP help attract and retain customers.​

One type of decision support system, called an executive information system, is designed to provide senior managers with information relevant to ___________ management activities such as setting policies, planning, and preparing budgets.​

During the ____________ phase of the SDLC, the project team supervises the tasks necessary to construct the new information system.​

After unit and integration testing are completed, _________ testing ensures that all hardware and software components work together.​

An expert system __________ is a software tool containing an inference engine and a user interface that developers use to enter facts and rules for a knowledge base.​

JAD provides a structured methodology for planning and holding a series of meetings in which users and analysts jointly identify problems and look for solutions.​