Question 1

The process of collecting, analyzing, and reporting information to determine police agency performance accomplishments is:

Accepted Answer

A)  strategic planning 
B)  goal setting 
C)  action planning 
D)  performance measurement 
A)  strategic planning 
B)  goal setting 
C)  action planning 
D)  performance measurement D

Question 2

A specific measure of police performance is:

Accepted Answer

A)  community commercial activity 
B)  citizen perception of community safety 
C)  citizen fear levels 
D)  percentage of problems identified and resolved in an area 
A)  community commercial activity 
B)  citizen perception of community safety 
C)  citizen fear levels 
D)  percentage of problems identified and resolved in an area D

Question 3

Discuss the reasons for measuring performance, and state which reason is most important and why.

Accepted Answer

There are several reasons for measuring performance in any organization. Firstly, measuring performance allows for the evaluation of progress towards goals and objectives. This helps in identifying areas of success and areas that need improvement. Secondly, it provides a basis for making informed decisions and allocating resources effectively. By measuring performance, organizations can identify which strategies are working and which are not, and make adjustments accordingly. Thirdly, it helps in setting benchmarks and standards for future performance, providing a basis for continuous improvement. Lastly, it also serves as a means of accountability, both for individuals and the organization as a whole.

While all of these reasons are important, the most crucial reason for measuring performance is to provide a basis for making informed decisions and allocating resources effectively. Without accurate performance measurements, organizations would be operating blindly, without a clear understanding of what is working and what is not. This can lead to wasted resources and missed opportunities for improvement. Therefore, the ability to make informed decisions based on performance data is the most important reason for measuring performance.

Question 4

A major measurement issue for police administrators who are using some of the new police strategies is:

Accepted Answer

A)  determining measures that will indicate the programs are successful 
B)  selection of personnel 
C)  establishing reporting systems 
D)  creating quantitative data 
A)  determining measures that will indicate the programs are successful 
B)  selection of personnel 
C)  establishing reporting systems 
D)  creating quantitative data

Question 5

Valid and reliable evaluation of police performance requires all of the following EXCEPT:

Accepted Answer

A)  clearly defined outcomes 
B)  fixed command accountability for the achievement of these outcomes 
C)  identification of appropriate measurement data 
D)  creation of a quota system that will monitor impact 
A)  clearly defined outcomes 
B)  fixed command accountability for the achievement of these outcomes 
C)  identification of appropriate measurement data 
D)  creation of a quota system that will monitor impact

Question 6

Proposed measures of community disorder include all of the following EXCEPT:

Accepted Answer

A)  the vulnerability of its citizens to various financial crimes 
B)  the risk of property loss through theft or vandalism in the community 
C)  the probability of being a victim from an accident on the highways of the community 
D)  the extent of activities defined to be illegal existing in the community 
A)  the vulnerability of its citizens to various financial crimes 
B)  the risk of property loss through theft or vandalism in the community 
C)  the probability of being a victim from an accident on the highways of the community 
D)  the extent of activities defined to be illegal existing in the community

Question 7

A strong and accurate picture of a police organizations' achievements requires:

Accepted Answer

A)  development of output measures 
B)  product and process measurement 
C)  control and reporting system 
D)  close supervisory oversight 
A)  development of output measures 
B)  product and process measurement 
C)  control and reporting system 
D)  close supervisory oversight

Question 8

Police performance measures should include all of the following elements EXCEPT:

Accepted Answer

A)  success indicator 
B)  performance indicator 
C)  output quota 
D)  target 
A)  success indicator 
B)  performance indicator 
C)  output quota 
D)  target

Question 9

Output measures consider the quantity of the service delivered.

Accepted Answer

A) True 
 B)False

Question 10

Individual performance systems can be improved if a department disciplines managers who fail to follow system directives.

Accepted Answer

A) True 
 B)False

Question 11

The following performance measurement statements are true EXCEPT:

Accepted Answer

A)  Multiple measures are usually appropriate because crime problems are not isolated incidents. 
B)  Operational planning should always be considered with evaluation in mind. 
C)  Outcomes and objectives should be realistically set with a way to assess progress. 
D)  Baseline measures compare outcomes with outputs achieved by a strategy. 
A)  Multiple measures are usually appropriate because crime problems are not isolated incidents. 
B)  Operational planning should always be considered with evaluation in mind. 
C)  Outcomes and objectives should be realistically set with a way to assess progress. 
D)  Baseline measures compare outcomes with outputs achieved by a strategy.

Question 12

Reliable measures yield the same result upon repeated applications.

Accepted Answer

A) True 
 B)False

Question 13

Employees are more likely to accept a department's performance evaluation system if they realize it can be the basis for the use of discipline.

Accepted Answer

A) True 
 B)False

Question 14

A systematic detailed study of the content of a job so that one can develop an accurate description of what the job entails is a:

Accepted Answer

A)  performance evaluation 
B)  job task analysis 
C)  job description 
D)  performance targets 
A)  performance evaluation 
B)  job task analysis 
C)  job description 
D)  performance targets

Question 15

What are the issues with validity and reliability, and how do they influence performance measures at all levels?

Accepted Answer

Validity and reliability are two importa

Question 16

Critics of police performance measurement systems suggest that police should not just focus on reducing crime by arrest but should consider the totality of their performance activity and its impact on community safety in order to judge their effectiveness.

Accepted Answer

A) True 
 B)False

Question 17

In order to conduct individual performance appraisals, police managers must do all of the following EXCEPT:

Accepted Answer

A)  clarify what is expected to their employees 
B)  compare officer activities and accomplishments to what is expected 
C)  discipline officers who do not produce sufficient performance outputs 
D)  communicate findings in accordance with agency and regulatory policy 
A)  clarify what is expected to their employees 
B)  compare officer activities and accomplishments to what is expected 
C)  discipline officers who do not produce sufficient performance outputs 
D)  communicate findings in accordance with agency and regulatory policy

Question 18

The selection of strategy should be based on all of the following EXCEPT:

Accepted Answer

A)  clear assessment of the intelligence 
B)  specification of training 
C)  agreement on methods and outcomes 
D)  identification of tactics 
A)  clear assessment of the intelligence 
B)  specification of training 
C)  agreement on methods and outcomes 
D)  identification of tactics

Question 19

Identification of organizational conditions that may impede improved performance and to solicit ideas for changing the conditions is the managerial function of:

Accepted Answer

A)  system improvement 
B)  guidance and counseling 
C)  administration 
D)  documentation 
A)  system improvement 
B)  guidance and counseling 
C)  administration 
D)  documentation

Question 20

Data for monitoring of operational systems can be collected from all of the following EXCEPT:

Accepted Answer

A)  direct observation 
B)  program test projects 
C)  official records 
D)  operational statistics 
A)  direct observation 
B)  program test projects 
C)  official records 
D)  operational statistics

The process of collecting, analyzing, and reporting information to determine police agency performance accomplishments is:

A specific measure of police performance is:

Discuss the reasons for measuring performance, and state which reason is most important and why.

A major measurement issue for police administrators who are using some of the new police strategies is:

Valid and reliable evaluation of police performance requires all of the following EXCEPT:

Proposed measures of community disorder include all of the following EXCEPT:

A strong and accurate picture of a police organizations' achievements requires:

Police performance measures should include all of the following elements EXCEPT:

Output measures consider the quantity of the service delivered.

Individual performance systems can be improved if a department disciplines managers who fail to follow system directives.

The following performance measurement statements are true EXCEPT:

Reliable measures yield the same result upon repeated applications.

Employees are more likely to accept a department's performance evaluation system if they realize it can be the basis for the use of discipline.

A systematic detailed study of the content of a job so that one can develop an accurate description of what the job entails is a:

What are the issues with validity and reliability, and how do they influence performance measures at all levels?

Critics of police performance measurement systems suggest that police should not just focus on reducing crime by arrest but should consider the totality of their performance activity and its impact on community safety in order to judge their effectiveness.

In order to conduct individual performance appraisals, police managers must do all of the following EXCEPT:

The selection of strategy should be based on all of the following EXCEPT:

Identification of organizational conditions that may impede improved performance and to solicit ideas for changing the conditions is the managerial function of:

Data for monitoring of operational systems can be collected from all of the following EXCEPT:

The Evolution of Police Leadership and Administration

Administration, Authority, and Command

Police Leadership

Setting Strategic Direction

Managing Change and Culture

Strategic Analysis

Strategic Planning

Strategic Operations

Human Resource Management

Maintaining Integrity and Professional Standards

Creating Safe Communities

Future Challenges and Concerns

Filters

Exam 10: Measuring Police Performance

The process of collecting, analyzing, and reporting information to determine police agency performance accomplishments is:

A specific measure of police performance is:

Discuss the reasons for measuring performance, and state which reason is most important and why.

A major measurement issue for police administrators who are using some of the new police strategies is:

Valid and reliable evaluation of police performance requires all of the following EXCEPT:

Proposed measures of community disorder include all of the following EXCEPT:

A strong and accurate picture of a police organizations' achievements requires:

Police performance measures should include all of the following elements EXCEPT:

Output measures consider the quantity of the service delivered.

Individual performance systems can be improved if a department disciplines managers who fail to follow system directives.

The following performance measurement statements are true EXCEPT:

Reliable measures yield the same result upon repeated applications.

Employees are more likely to accept a department's performance evaluation system if they realize it can be the basis for the use of discipline.

A systematic detailed study of the content of a job so that one can develop an accurate description of what the job entails is a:

What are the issues with validity and reliability, and how do they influence performance measures at all levels?

Critics of police performance measurement systems suggest that police should not just focus on reducing crime by arrest but should consider the totality of their performance activity and its impact on community safety in order to judge their effectiveness.

In order to conduct individual performance appraisals, police managers must do all of the following EXCEPT:

The selection of strategy should be based on all of the following EXCEPT:

Identification of organizational conditions that may impede improved performance and to solicit ideas for changing the conditions is the managerial function of:

Data for monitoring of operational systems can be collected from all of the following EXCEPT:

The Evolution of Police Leadership and Administration

Administration, Authority, and Command

Police Leadership

Setting Strategic Direction

Managing Change and Culture

Strategic Analysis

Strategic Planning

Strategic Operations

Human Resource Management

Maintaining Integrity and Professional Standards

Creating Safe Communities

Future Challenges and Concerns

Filters