Exam 5: Designing Documents
Exam 1: Characteristics of Writing at Work39 Questions
Exam 2: Writing for Your Readers40 Questions
Exam 3: Writing Ethically40 Questions
Exam 4: Achieving a Readable Style40 Questions
Exam 5: Designing Documents42 Questions
Exam 6: Designing Illustrations40 Questions
Exam 7: Emails, Texts, Memos, and Letters41 Questions
Exam 8: Technical Reports40 Questions
Exam 9: Proposals and Progress Reports40 Questions
Exam 10: Instructions, Procedures, and Policies39 Questions
Exam 11: Oral Reports40 Questions
Exam 12: Résumés and Job Applications39 Questions
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Chapter 5 discusses user testing or usability testing to be a useful, valuable method to ensuring you have designed your technical communication, document, or webpage for usability by a target audience.
Imagine you composed and designed the below webpage from Everyday Health.
Retrieved from https://www.everydayhealth.com/diet-nutrition/7-foods-fight-back-immune-system-boosters/
Describe a scenario whereby you perform usability testing with a target group of individuals. You must describe who you will select as representative users and why. What types of questions will you ask them during the user testing, and what types of interactions will you observe? Also, be sure to note if you perform any follow-up interviews.
(Essay)
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Below is a screen shot of an article on the Everyday Health website. Everyday Health is a website intended to provide health information to the general public.
Retrieved from https://www.everydayhealth.com/diet-nutrition/7-foods-fight-back-immune-system-boosters/
Knowing what you know about effective document design, write an essay reporting on the design elements that make this webpage effective and easy to read for the target audience, as well as what could be implemented to improve the design of the webpage.
(Essay)
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Which of the following statements is true of blank space in a document?
(Multiple Choice)
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Explain the considerations you should take into account when designing a document that readers might access on a variety of digital devices.
(Essay)
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What is one design method you can use to help your readers locate information in a technical communication?
(Multiple Choice)
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Below is the home page of a website that provides pet owners holistic ways and treatments options to care for their pet's health.
Knowing what you know about effective document design, first describe what makes the website unusable, than describe how you would use design elements to effectively design the webpage, make it visually effective, and improve the usability.
(Essay)
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Which of the following guidelines is/are useful to remember in developing instructions?
(Multiple Choice)
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Multi-tasking is part of workplace writing; that means all but one of the following is true:
(Multiple Choice)
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How do you express a paragraph change when using double-spacing?
(Multiple Choice)
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Why is it important to test your design with real end-users?
(Multiple Choice)
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Which of the following is NOT a valuable guideline for composing and designing emails and other electronic media that is easy to read?
(Multiple Choice)
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