Question 1

What is one question you should ask about your reader when planning a document and how might you use the answer to that question in your document design?

Accepted Answer

Before you start writing, consider how you will organize and display your information. The content that you retrieve and the way you write is affected by your design, and to understand how best to design your document, you can ask yourself these questions:
How will your readers use the document? Will they read it all the way through from the beginning? Or will they prefer to skim it and grab the main points without reading more? Will they want to jump to a particular topic and ignore the remainder? Will they choose to read quickly now and come back later to retrieve specific pieces of information?
How familiar are your readers with the subject of the document? How much support will they need in understanding and navigating the information you provide?
How important is the subject of your document for your readers? Will they be genuinely interested and motivated to read or indifferent and inattentive?
How familiar are your readers with the kind of document you are writing? Do they come to the document with certain expectations about how the information will be organized and displayed?
Will your readers view this document on paper or on a screen?
Will your readers be stationary or mobile?
Will your readers be able to concentrate on your document or subject to interruptions and distractions?

Question 2

Which of the following statements is true of blank space in a document?

Accepted Answer

A)  It is space that is not being used well. 
B)  It is a critical element of design. 
C)  It is distracting to readers. 
D)  Only needed to space out long documents. 
A)  It is space that is not being used well. 
B)  It is a critical element of design. 
C)  It is distracting to readers. 
D)  Only needed to space out long documents. B

Question 3

You are writing a memo to the employees of your company explaining a new policy. What type of headings would work best for this type of technical communication?

Accepted Answer

A)  Short sentences, such as, "New cell phone usage policy." 
B)  Verb phrases, such as, "Usage of cellular phones." 
C)  Questions, such as, "How do you use your cell phone at work?" 
D)  Long sentences, such as, "Read this about the new policy about using your cell phone at work." 
A)  Short sentences, such as, "New cell phone usage policy." 
B)  Verb phrases, such as, "Usage of cellular phones." 
C)  Questions, such as, "How do you use your cell phone at work?" 
D)  Long sentences, such as, "Read this about the new policy about using your cell phone at work." A

Question 4

What method can you use to ensure you have appropriately and effectively designed a technical communication?

Accepted Answer

A)  Comments from readers after publication 
B)  Comments from your boss 
C)  User testing 
D)  Proofread it thoroughly 
A)  Comments from readers after publication 
B)  Comments from your boss 
C)  User testing 
D)  Proofread it thoroughly

Question 5

What is one use of active space in a document?

Accepted Answer

Active space is the space inside the tex

Question 6

What are some design elements you can incorporate in a document to increase the accessibility?

Accepted Answer

A)  Hyperlinks to external sources. 
B)  Alternative text, captions, or titles to describe images in graphs, charts, diagrams, and other information visuals. 
C)  Access to the internet. 
D)  A document designed for mobility. 
A)  Hyperlinks to external sources. 
B)  Alternative text, captions, or titles to describe images in graphs, charts, diagrams, and other information visuals. 
C)  Access to the internet. 
D)  A document designed for mobility.

Question 7

If you are writing a document that is to be reviewed by your boss, what type of line spacing would be best to use?

Accepted Answer

A)  Single-spacing with three extra spaces in between sections. 
B)  Double-spacing. 
C)  A mixture of singe- and double-spacing. 
D)  It depends on your boss's readability level. 
A)  Single-spacing with three extra spaces in between sections. 
B)  Double-spacing. 
C)  A mixture of singe- and double-spacing. 
D)  It depends on your boss's readability level.

Question 8

Document design for the screen is challenging because digital documents…

Accepted Answer

A)  can be read by anyone. 
B)  may be read on a variety of devices with different screen sizes and resolutions. 
C)  can be easily plagiarized using highlight and paste. 
D)  have a lower resolution. 
A)  can be read by anyone. 
B)  may be read on a variety of devices with different screen sizes and resolutions. 
C)  can be easily plagiarized using highlight and paste. 
D)  have a lower resolution.

Question 9

Besides the information and words you choose to include in a technical communication, what other important aspect of a technical communication must you consider in order for it to be easily read and interpreted by your target audience.

Accepted Answer

A)  Not including too much information. 
B)  Citing sources. 
C)  The design of the document. 
D)  How much time you have to create it. 
A)  Not including too much information. 
B)  Citing sources. 
C)  The design of the document. 
D)  How much time you have to create it.

Question 10

Which of the following suggestions will NOT help you design distinctive headings?

Accepted Answer

A)  Keep each heading above the section it covers. 
B)  Use parallel sentence structure. 
C)  Create a pattern for the headings and stick to it. 
D)  Vary the sentence structure. 
A)  Keep each heading above the section it covers. 
B)  Use parallel sentence structure. 
C)  Create a pattern for the headings and stick to it. 
D)  Vary the sentence structure.

Question 11

What is one typographical feature you can use to distinguish headings from the text and headings of different levels?

Accepted Answer

A)  Images 
B)  Icons 
C)  Bold style 
D)  Page borders 
A)  Images 
B)  Icons 
C)  Bold style 
D)  Page borders

Question 12

Which of the following guidelines will NOT make your emails easier to read and understand?

Accepted Answer

A)  Use long paragraphs. 
B)  Use the subject line to specify your message. 
C)  Keep your messages brief. 
D)  Use headings to identify the sections of your message. 
A)  Use long paragraphs. 
B)  Use the subject line to specify your message. 
C)  Keep your messages brief. 
D)  Use headings to identify the sections of your message.

Question 13

What does the visual perceptual concept of repetition mean?

Accepted Answer

A)  Repeated items that are similar creates unity and builds familiarity. 
B)  Related items must align with each other, and every item must align with some other item (or risk looking misaligned). 
C)  Related items must be positioned close together. 
D)  Greater size implies greater importance. 
A)  Repeated items that are similar creates unity and builds familiarity. 
B)  Related items must align with each other, and every item must align with some other item (or risk looking misaligned). 
C)  Related items must be positioned close together. 
D)  Greater size implies greater importance.

Question 14

Why are subject lines important for readers?

Accepted Answer

A)  They preview the subject or topic of the message. 
B)  They allow readers to sort information. 
C)  They allow readers to wait to read an email at a later time. 
D)  All of the above. 
A)  They preview the subject or topic of the message. 
B)  They allow readers to sort information. 
C)  They allow readers to wait to read an email at a later time. 
D)  All of the above.

Question 15

If you are writing a document that is to be reviewed by your boss, what type of line spacing would be best to use?

Accepted Answer

A)  Single-spacing with three extra spaces in between sections. 
B)  Double-spacing. 
C)  A mixture of singe- and double-spacing. 
D)  It depends on your boss's readability level. 
A)  Single-spacing with three extra spaces in between sections. 
B)  Double-spacing. 
C)  A mixture of singe- and double-spacing. 
D)  It depends on your boss's readability level.

Question 16

Changing the design of a document for arbitrary reasons can…

Accepted Answer

A)  make it more engaging. 
B)  make it more attractive. 
C)  confuse readers. 
D)  create active engagement. 
A)  make it more engaging. 
B)  make it more attractive. 
C)  confuse readers. 
D)  create active engagement.

Question 17

What type of font would be more accessible for people with limited vision and who rely on screen readers?

Accepted Answer

A)  Sans serif 
B)  Serif 
C)  Decorative text 
D)  Text with extra flourishes on the tips of the letters 
A)  Sans serif 
B)  Serif 
C)  Decorative text 
D)  Text with extra flourishes on the tips of the letters

Question 18

Chapter 5 of your text lists several questions in a Document Design Checklist you can use to ensure you have effectively and appropriately designed your document. List at least three two of these questions and explain why they are important aspects of document design.

Accepted Answer

The following are questions you can ask

Question 19

If you think the template you are supposed to use is not appropriate for your audience and your message, what should you do?

Accepted Answer

A)  if you have the authority, change the format. 
B)  If you are required to use a company template, make a case with your supervisor for changes to the format. 
C)  use sophisticated software applications to apply basic principles of document design. 
D)  Both and b. 
A)  if you have the authority, change the format. 
B)  If you are required to use a company template, make a case with your supervisor for changes to the format. 
C)  use sophisticated software applications to apply basic principles of document design. 
D)  Both and b.

Question 20

Describe three guidelines you can use to compose descriptive headings that enable your readers to locate information easily.

Accepted Answer

Effective document design includes compo

What is one question you should ask about your reader when planning a document and how might you use the answer to that question in your document design?

Which of the following statements is true of blank space in a document?

You are writing a memo to the employees of your company explaining a new policy. What type of headings would work best for this type of technical communication?

What method can you use to ensure you have appropriately and effectively designed a technical communication?

What is one use of active space in a document?

What are some design elements you can incorporate in a document to increase the accessibility?

If you are writing a document that is to be reviewed by your boss, what type of line spacing would be best to use?

Document design for the screen is challenging because digital documents…

Besides the information and words you choose to include in a technical communication, what other important aspect of a technical communication must you consider in order for it to be easily read and interpreted by your target audience.

Which of the following suggestions will NOT help you design distinctive headings?

What is one typographical feature you can use to distinguish headings from the text and headings of different levels?

Which of the following guidelines will NOT make your emails easier to read and understand?

What does the visual perceptual concept of repetition mean?

Why are subject lines important for readers?

If you are writing a document that is to be reviewed by your boss, what type of line spacing would be best to use?

Changing the design of a document for arbitrary reasons can…

What type of font would be more accessible for people with limited vision and who rely on screen readers?

Chapter 5 of your text lists several questions in a Document Design Checklist you can use to ensure you have effectively and appropriately designed your document. List at least three two of these questions and explain why they are important aspects of document design.

If you think the template you are supposed to use is not appropriate for your audience and your message, what should you do?

Describe three guidelines you can use to compose descriptive headings that enable your readers to locate information easily.

Characteristics of Writing at Work

Writing for Your Readers

Writing Ethically

Achieving a Readable Style

Designing Illustrations

Emails, Texts, Memos, and Letters

Technical Reports

Proposals and Progress Reports

Instructions, Procedures, and Policies

Oral Reports

Résumés and Job Applications

Filters

Exam 5: Designing Documents

What is one question you should ask about your reader when planning a document and how might you use the answer to that question in your document design?

Which of the following statements is true of blank space in a document?

You are writing a memo to the employees of your company explaining a new policy. What type of headings would work best for this type of technical communication?

What method can you use to ensure you have appropriately and effectively designed a technical communication?

What is one use of active space in a document?

What are some design elements you can incorporate in a document to increase the accessibility?

If you are writing a document that is to be reviewed by your boss, what type of line spacing would be best to use?

Document design for the screen is challenging because digital documents…

Besides the information and words you choose to include in a technical communication, what other important aspect of a technical communication must you consider in order for it to be easily read and interpreted by your target audience.

Which of the following suggestions will NOT help you design distinctive headings?

What is one typographical feature you can use to distinguish headings from the text and headings of different levels?

Which of the following guidelines will NOT make your emails easier to read and understand?

What does the visual perceptual concept of repetition mean?

Why are subject lines important for readers?

If you are writing a document that is to be reviewed by your boss, what type of line spacing would be best to use?

Changing the design of a document for arbitrary reasons can…

What type of font would be more accessible for people with limited vision and who rely on screen readers?

Chapter 5 of your text lists several questions in a Document Design Checklist you can use to ensure you have effectively and appropriately designed your document. List at least three two of these questions and explain why they are important aspects of document design.

If you think the template you are supposed to use is not appropriate for your audience and your message, what should you do?

Describe three guidelines you can use to compose descriptive headings that enable your readers to locate information easily.

Characteristics of Writing at Work

Writing for Your Readers

Writing Ethically

Achieving a Readable Style

Designing Illustrations

Emails, Texts, Memos, and Letters

Technical Reports

Proposals and Progress Reports

Instructions, Procedures, and Policies

Oral Reports

Résumés and Job Applications

Filters