Exam 19: Human Resource Management in the Global Firm

________ refers to an employee's ability to function effectively with those from different cultural backgrounds or in different cultural contexts.

Cross-cultural awareness training tends to lower intercultural sensitivity and effectiveness.

Most European countries restrict firms' ability to lay off workers.

Area studies refer to ________.

________ is a formal process for assessing how effectively employees perform their jobs.

Employee Categories (Scenario) Styleco Inc. is an international manufacturer of leather wallets and briefcases. Based in Canada, the firm has subsidiaries throughout Europe and Asia. High-level Styleco employees are often re-located for months at a time to foreign offices depending on the needs of the firm. Shelly Eaton, a Canadian, has been sent to manage the Styleco office in Italy. Raj Patel, an Indian, is an experienced software designer who is on assignment for Styleco in its Paris office. Keiko Tran of Japan is employed as a manager in Styleco's Tokyo office. Marcus Field is a Canadian working at the Styleco headquarters in Ontario as a manufacturing engineer. -Which of the following employees is a parent-country national working in a host country?

In a short essay, discuss the connection between expatriate assignment failure and culture shock. What are the different components of training designed to prepare expatriates for assignments abroad?

________ refers to the confusion and anxiety experienced by a person who lives in a foreign culture for an extended period.

Given the potential hardships of working abroad, many MNEs also provide ________ to expatriate employees which is similar to a bonus.

Which of the following is true with regard to women in international business?

An MNE would most likely employ a host-country national when ________.

Which of the following most likely occurs as a result of expatriate failure?

Subsidiary managers are often assessed by multiple evaluators mainly because MNEs are typically characterized by a low level of mutual trust among employees.

Critical incident analysis examines ________.

Foreign subsidiaries are never staffed from the home country.

Training programs designed for preparing employees for assignments abroad consists of area studies, practical information, and cross-cultural awareness.

________ are typically the largest proportion of workers hired abroad and usually work in manufacturing, assembly, basic service activities, clerical work, and other nonmanagerial functions.

In a short essay, discuss the factors that complicate the job of international human resource managers.

Developing talent is a multistep collaboration between human resource managers and executive management.

Expatriates usually do not receive the benefits normally accorded to home-country employees.