Question 1

The difference between solicited and unsolicited application letters is similar to the difference between solicited and unsolicited proposals.

Accepted Answer

A) True 
 B)False

Question 2

If the interviewer makes you a job offer and you begin to discuss salary you should

Accepted Answer

A)  pick a salary number that is 20 percent higher than the industry standard. 
B)  say that your salary requirements are negotiable. 
C)  be sure to raise the topic before the interviewer. 
D)  do all of the above. 
A)  pick a salary number that is 20 percent higher than the industry standard. 
B)  say that your salary requirements are negotiable. 
C)  be sure to raise the topic before the interviewer. 
D)  do all of the above.

Question 3

When a job interviewer indicates the interview is coming to a close, you should

Accepted Answer

A)  try to prolong the interview, since the more the interviewer interacts with you, the better impression you'll make. 
B)  find out what will happen next. 
C)  press for an immediate decision on whether or not you got the job. 
D)  leave as quickly as possible. 
A)  try to prolong the interview, since the more the interviewer interacts with you, the better impression you'll make. 
B)  find out what will happen next. 
C)  press for an immediate decision on whether or not you got the job. 
D)  leave as quickly as possible.

Question 4

Body language is particularly important during the warm-up phase of a job interview.

Accepted Answer

A) True 
 B)False

Question 5

Explain the dual purposes of employment interviews.

Accepted Answer

The organization is trying to

Question 6

Unsolicited application letters are those sent in response to want ads for job openings.

Accepted Answer

A) True 
 B)False

Question 7

The longest phase of a job interview is usually

Accepted Answer

A)  the close. 
B)  the warm-up. 
C)  the question-and-answer stage. 
D)  none; all are about the same length. 
A)  the close. 
B)  the warm-up. 
C)  the question-and-answer stage. 
D)  none; all are about the same length.

Question 8

Most interviewers will make allowances for applicants to be a few minutes late for their appointment.

Accepted Answer

A) True 
 B)False

Question 9

What two essential questions do employers seek to answer about each candidate in interviews?

Accepted Answer

Employers seek to answer two q

Question 10

It's a good idea to take extra copies of your résumé with you to an interview.

Accepted Answer

A) True 
 B)False

Question 11

Interviews in which job candidates are asked how they would respond to various hypothetical situations on the job are known as ________ interviews.

Accepted Answer

A)  situational 
B)  stress 
C)  screening 
D)  structured 
A)  situational 
B)  stress 
C)  screening 
D)  structured

Question 12

A recent survey of hiring professionals revealed that

Accepted Answer

A)  candidates who warn the interviewer ahead of time that they might have to answer a call during the interview have a better chance of getting the job than those who do not. 
B)  candidates who answer mobile phone calls during interviews are more likely to get the job because they are perceived as busy and important. 
C)  most employers understand that candidates may need to answer their mobile phones during the interview, and that doing so has no effect on the outcome. 
D)  answering mobile phone calls or texting in the middle of an interview is the most common mistake candidates make during their interviews. 
A)  candidates who warn the interviewer ahead of time that they might have to answer a call during the interview have a better chance of getting the job than those who do not. 
B)  candidates who answer mobile phone calls during interviews are more likely to get the job because they are perceived as busy and important. 
C)  most employers understand that candidates may need to answer their mobile phones during the interview, and that doing so has no effect on the outcome. 
D)  answering mobile phone calls or texting in the middle of an interview is the most common mistake candidates make during their interviews.

Question 13

In the middle section of a job application letter, you should

Accepted Answer

A)  give your entire work history, in case the employer doesn't read your résumé. 
B)  present your strongest selling points in terms of their potential benefit to the organization. 
C)  mention any ways in which you do not meet the job qualifications but point out that you are willing to learn. 
D)  do all of the above. 
A)  give your entire work history, in case the employer doesn't read your résumé. 
B)  present your strongest selling points in terms of their potential benefit to the organization. 
C)  mention any ways in which you do not meet the job qualifications but point out that you are willing to learn. 
D)  do all of the above.

Question 14

During a screening interview, your best approach is to

Accepted Answer

A)  expand on your answers as much as possible so that the interviewer knows you are at ease. 
B)  keep your answers short, providing a few key details to distinguish you from other candidates. 
C)  keep as low a profile as you can; this is not the time to try to differentiate yourself from other candidates. 
D)  ask as many questions as possible. 
A)  expand on your answers as much as possible so that the interviewer knows you are at ease. 
B)  keep your answers short, providing a few key details to distinguish you from other candidates. 
C)  keep as low a profile as you can; this is not the time to try to differentiate yourself from other candidates. 
D)  ask as many questions as possible.

Question 15

During a stress interview, you might be asked pointed questions designed to anger or unsettle you.

Accepted Answer

A) True 
 B)False

Question 16

Many employers interview an applicant multiple times before deciding whether to offer a person a job.

Accepted Answer

A) True 
 B)False

Question 17

When choosing the clothing you will wear for an interview, the best policy is to

Accepted Answer

A)  dress as comfortably as possible. 
B)  dress conservatively. 
C)  wear only bright colors. 
D)  pick something that will make you stand out from the crowd. 
A)  dress as comfortably as possible. 
B)  dress conservatively. 
C)  wear only bright colors. 
D)  pick something that will make you stand out from the crowd.

Question 18

When responding to questions during a job interview, you should

Accepted Answer

A)  stick to neutral topics such as the weather. 
B)  limit yourself to yes or no answers only. 
C)  look for opportunities to frame your answers as brief stories rather than simple declarative answers. 
D)  not be afraid to ask, "Could we move on?" if the employer asks a question you don't like. 
A)  stick to neutral topics such as the weather. 
B)  limit yourself to yes or no answers only. 
C)  look for opportunities to frame your answers as brief stories rather than simple declarative answers. 
D)  not be afraid to ask, "Could we move on?" if the employer asks a question you don't like.

Question 19

Briefly explain the primary differences between solicited application letters and unsolicited application letters.

Accepted Answer

Whereas a solicited application letter i

Question 20

A screening interview is usually used to gauge a job candidate's personality and personal qualities.

Accepted Answer

A) True 
 B)False

Exam 19: Applying and Interviewing for Employment

The difference between solicited and unsolicited application letters is similar to the difference between solicited and unsolicited proposals.

If the interviewer makes you a job offer and you begin to discuss salary you should

When a job interviewer indicates the interview is coming to a close, you should

Body language is particularly important during the warm-up phase of a job interview.

Explain the dual purposes of employment interviews.

Unsolicited application letters are those sent in response to want ads for job openings.

The longest phase of a job interview is usually

Most interviewers will make allowances for applicants to be a few minutes late for their appointment.

What two essential questions do employers seek to answer about each candidate in interviews?

It's a good idea to take extra copies of your résumé with you to an interview.

Interviews in which job candidates are asked how they would respond to various hypothetical situations on the job are known as ________ interviews.

A recent survey of hiring professionals revealed that

In the middle section of a job application letter, you should

During a screening interview, your best approach is to

During a stress interview, you might be asked pointed questions designed to anger or unsettle you.

Many employers interview an applicant multiple times before deciding whether to offer a person a job.

When choosing the clothing you will wear for an interview, the best policy is to

When responding to questions during a job interview, you should

Briefly explain the primary differences between solicited application letters and unsolicited application letters.

A screening interview is usually used to gauge a job candidate's personality and personal qualities.

Achieving Success Through Effective Business Communication

Mastering Interpersonal Communication

Communicating in a World of Diversity

Planning Business Messages

Writing Business Messages

Completing Business Messages

Crafting Messages for Electronic Media

Writing Routine and Positive Messages

Writing Negative Messages

Writing Persuasive Messages

Finding, Evaluating, and Processing Information

Designing Visual Communication

Planning Reports and Proposals

Writing Reports and Proposals

Completing Reports and Proposals

Developing Oral and Online Presentations

Enhancing Presentations With Slides and Other Visuals

Building Careers and Writing Résumés

Format and Layout of Business Documents

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