Exam 5: Decision-Making

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Assuming consistency, intentionality, purposefulness, and rationality on the part of individuals invariably leads to misunderstanding and possibly false assumptions.

(True/False)
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Organizations create their own institutionalized rationality.

(True/False)
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"Groupthink," a mode of thinking, occurs when ______.

(Multiple Choice)
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The organizational process model of decision-making sees government as composed of a few seamlessly allied organizations, each controlled by individual leaders.

(True/False)
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The "experienced blind spot" phenomenon affects only tenured managers facing an unexpected crisis.

(True/False)
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The modern rational choice models introduce the element of ______.

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All of the following are phases in the rational model of decision-making EXCEPT for the ______.

(Multiple Choice)
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Which of the following models is most readily understood by defining what is and what is not?

(Multiple Choice)
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Describe the rational model of decision-making. Discuss, providing relevant examples where appropriate.

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Decisions entail opportunity costs for paths not taken.

(True/False)
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Nonprogrammed decisions involve difficult problem solving.

(True/False)
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Strategic decisions do not involve ______.

(Multiple Choice)
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All of the following were identified as common elements found in failed decisions EXCEPT for ______.

(Multiple Choice)
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In terms of who should be involved in the decision-making process, all of the following are considered to be methods EXCEPT for ____.

(Multiple Choice)
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Which of the following is a phase in the rational model of decision-making?

(Multiple Choice)
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Compare and contrast the organizational process model and the governmental politics model of decision-making.

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Time is always available for decision-making to undergo a calculated process.

(True/False)
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Nonprogrammed decisions are those that are ______.

(Multiple Choice)
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______ refers to identifying the decision and testing the validity of that decision.

(Multiple Choice)
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The involvement of citizens and stakeholders is of great importance in public decision-making. Which of these democratic ideals are required in the decision-making process?

(Multiple Choice)
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