Exam 16: Positive Leadership

People like to have a sense of _________ that makes a positive difference in the world.

A study of business press over a 17-year time period found that positive terms seldom appeared over the 17 years, while negative words increased ______ over that period.

An unspoken notion among many senior-level executives is that _____ is a good thing and benefits the organization.

Positive leaders want people to be able to use their weaknesses and find a state of flow where work seems painful and trying.

A study of the varying communication styles among 60 top management teams show that the higher performing organizations had a ratio of ___ positive statements for each negative statement

A powerful way to influence a team is for the leader to use positive communications that counter the natural human tendency toward negativity.

A ____ is an ambitious view of the future that everyone involved can believe in, one that realistically can be achieved, yet one that offers a future that is dramatically better than what now exists.

What are some things fear prevents employees from doing at work?

Leaders apply the three aspects of ___________ to build positive organization relationships and culture.

What are four of the six mechanisms you can use to enact cultural values? Pick the one you think is most effective, and explain in detail why you think so.

What level of leadership refers to the highest level in a hierarchy of manger capabilities? Managers at this level show humility and a lack of ego.

At one highly competitive real estate agency, the top-selling agent gets a huge bonus so it's not surprising that agents will do anything to outsell others. New agents are warned that they should not expect any collaboration, trust, or help from other agents. These qualities are part of the agency's _________.

In companies that use ______ as a noble purpose, people are treated as valuable resources and provided with support to perform at their peak.

When a person feels that a task is beyond his or her capacity, _______ impedes a flow experience.

What term can be defined as continuously reevaluating previously learned ways of doing things in the context of evolving information and shifting circumstances?

Being totally immersed in something that time stands still and you experience an overall feeling of enjoyment and satisfaction is known as ______.

What mechanism is one of the most important ways to build and maintain the cultural values you want?

Positive leaders break free of preconceived barriers. Which of these is not an example of things they do?

Research in diverse social settings has revealed that without special effort _________ statements typically outweigh _________ statements.

A positive workplace increases employee ______, thereby supporting a thriving enterprise.