Exam 5: Short Workplace Messages and Digital Media

To reply efficiently to e-mail messages, you should practice ____________________, which involves inserting your responses to parts of the incoming message.

The biggest advantage of business blogs is that they

The opening of a blog should

Podcasts are used by

Twitter is very popular for personal use with employees under age thirty-five, but businesses have not yet found positive business applications for this digital communication tool.

Deadlines and action information should be included in the body of an e-mail message or memo.

Although teenagers use instant messaging (IM) frequently, corporations do not use this communication tool.

A wiki is a Web-based tool that employs easy-to-use software to allow multiple users collectively to create, access, and modify documents.

Wikis promote crowdsourcing and reduce document version confusion.

All companies have embraced social networking.

Businesses use podcasting for sending audio and video messages that do not require a live presence yet offer a friendly human face.

One of the prominent business uses of blogs is to provide up-to-date company information to the press and the public.

Memos are used to convey procedures, official instructions, and reports.

To correctly format a hard-copy interoffice memorandum, which of the following is not a guideline you should follow?

When writing or responding to a blog, you should

Teams or departments use ____________________ to collect and disseminate information to large audiences creating a database for knowledge management.

All of the following statements about social networking are accurate except

All companies in today's workplace allow employees to text or instant message on the job.

Some advantages of texting and instant messaging include immediacy and cost.

One purpose of blogs is to create engagement.