Exam 13: Him Department Management

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The HIM department is allowed 400 hours per week. This equals how many FTEs?

(Multiple Choice)
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As the new supervisor over the file area, release of information, and assembly and analysis, Sandra feels overwhelmed by the number of projects needing her attention. One way that Sandra may relieve the pressure from these projects is to _________ some of the projects to her employees.

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Department policies and procedures contain what type of details? Name at least three.

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______________ involves analyzing the current situation, determining the goal, and strategizing to accomplish goals.

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To maintain a high-quality HIM department, the supervisors and managers should:

(Multiple Choice)
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Why is reference material an important resource to an HIM department? What reference tools would you prefer to keep in your HIM department? Name at least three reference tools and why you would want to keep them.

(Essay)
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A ________________ involves the review of a function to determine all of the tasks or components that make up an employee's job.

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An HIM department budgets 3 full-time equivalents (FTEs) for coding. If a full-time employee usually works 40 hours a week, how many hours per week are available for coding?

(Multiple Choice)
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In the HIM department Judy, the physician record clerk, is responsible to Deenie, the supervisor, and Michelle, the director. This violates the ______________ principle.

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Policy and procedures should be updated:

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The amount of work in the HIM department is determined by:

(Multiple Choice)
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In addition, the director stated, the suspension procedure will be performed weekly (as approved in the bylaws). This is an example of a(n):

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Once standards have been established, the work performance of the employees must be monitored. What happens if the standards are not met consistently?

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A formal list of the employee's responsibilities associated with his or her job is called a ________________.

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Managers perform __________ to look for ways to streamline tasks and functions in the HIM department.

(Multiple Choice)
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What are all of the steps of the SDLC? Which step would include testing out the system? Which step would include determining what the system needs to accomplish?

(Essay)
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A process that describes how to comply with a policy is a _______________.

(Short Answer)
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Explain how delegating can improve a manager's effectiveness.

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Broken lines on an organization chart indicate:

(Multiple Choice)
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A(n) __________ can be designed to obtain information manually about an employee's performance such as the time it takes to complete each task.

(Multiple Choice)
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