Question 1

Extend the framework of Woodward's research findings to today, adding in whatever important technology did not exist at the time she did her research.

Accepted Answer

IT and Web

Question 2

What kind of technology is employed by an oil explorer using a divining rod to decide where to begin drilling operations?

Accepted Answer

A)  routine 
B)  craft 
C)  engineering 
D)  high analyzability 
A)  routine 
B)  craft 
C)  engineering 
D)  high analyzability

Question 3

Woodward's classification of technology (into three clusters of organizational technologies) was based on a scale. What did that scale measure?

Accepted Answer

A)  the number of employees in the span of control 
B)  the interdependence of tasks 
C)  the technological complexity of the organization's technical core 
D)  the variety and analyzability of tasks within each department 
A)  the number of employees in the span of control 
B)  the interdependence of tasks 
C)  the technological complexity of the organization's technical core 
D)  the variety and analyzability of tasks within each department

Question 4

What are the three subcomponents of computer-integrated manufacturing?

Accepted Answer

A)  CAD, CAM, and integration information network 
B)  people, hardware, and software 
C)  information, computers, and procedures 
D)  CIM, ADC, and software 
A)  CAD, CAM, and integration information network 
B)  people, hardware, and software 
C)  information, computers, and procedures 
D)  CIM, ADC, and software

Question 5

Which of the following has resulted from the impact of technology on job design?

Accepted Answer

A)  job simplification 
B)  greater division of labour 
C)  jobs requiring higher-level skills 
D)  lower compensation because of the financial emphasis on equipment 
A)  job simplification 
B)  greater division of labour 
C)  jobs requiring higher-level skills 
D)  lower compensation because of the financial emphasis on equipment

Question 6

Span of control is the number of employees who report to a single manager or supervisor and is normally influenced by departmental technology.

Accepted Answer

A) True 
 B)False

Question 7

When work does not flow between units and each unit works independently, the units are said to have which of the following types of interdependence?

Accepted Answer

A)  pooled interdependence 
B)  grouped interdependence 
C)  sequential interdependence 
D)  high interdependence 
A)  pooled interdependence 
B)  grouped interdependence 
C)  sequential interdependence 
D)  high interdependence

Question 8

How is organization structure related to technology? Explain.

Accepted Answer

Technology is one of the conti

Question 9

Suppose that VW is considering changing its production operations from an assembly line in which each employee adds one piece as a car chassis goes by to an operation in which several employees work as a team to build the complete car, with the team deciding who does what tasks. If VW implements the change, how would interrelationships change?

Accepted Answer

A)  from pooled interdependence on the line to reciprocal interdependence between the teams 
B)  from reciprocal interdependence on the line to sequential interdependence between the teams 
C)  from sequential interdependence on the line to pooled interdependence between the teams 
D)  from routine tasks to mediating technology 
A)  from pooled interdependence on the line to reciprocal interdependence between the teams 
B)  from reciprocal interdependence on the line to sequential interdependence between the teams 
C)  from sequential interdependence on the line to pooled interdependence between the teams 
D)  from routine tasks to mediating technology

Question 10

Which of the following is Perrow most concerned with?

Accepted Answer

A)  two aspects of technology: variety and analyzability 
B)  two types of structures that seem to determine which technology is best 
C)  two aspects of environment that call for a particular structure 
D)  two types of structures that seem to determine which environment should be enacted 
A)  two aspects of technology: variety and analyzability 
B)  two types of structures that seem to determine which technology is best 
C)  two aspects of environment that call for a particular structure 
D)  two types of structures that seem to determine which environment should be enacted

Question 11

What form of interdependence would apply to a game of football?

Accepted Answer

A)  pooled because management must select individual players and develop their skills 
B)  sequential because plays are run sequentially and events during the plays occur sequentially 
C)  reciprocal because mutual adjustments must be made by the players 
D)  sporadic, because it is really a game of individual talents 
A)  pooled because management must select individual players and develop their skills 
B)  sequential because plays are run sequentially and events during the plays occur sequentially 
C)  reciprocal because mutual adjustments must be made by the players 
D)  sporadic, because it is really a game of individual talents

Question 12

How can service organizations achieve their greatest economies?

Accepted Answer

A)  through centralization of services 
B)  through geographic decentralization 
C)  through dividing into smaller units close to customers 
D)  through centralized decision making 
A)  through centralization of services 
B)  through geographic decentralization 
C)  through dividing into smaller units close to customers 
D)  through centralized decision making

Question 13

Job enrichment refers to the expansion of the number of different tasks performed by an employee.

Accepted Answer

A) True 
 B)False

Question 14

A company can adopt CAD in one department and/or CAM in another, and make improvements in efficiency and quality, but the results of implementing all three improvements are breathtaking.

Accepted Answer

A) True 
 B)False

Question 15

"Technology" could be considered to be the tools, techniques, and actions that are used to transform organizational inputs into outputs.

Accepted Answer

A) True 
 B)False

Question 16

A building contractor is constructing 35 "tract homes" on small, adjoining parcels. The crew knows that the many subcontractors must complete their work in a proper order. What is your recommendation regarding the level of coordination required?

Accepted Answer

A)  Because this is pooled interdependence, rules from the construction industry should suffice, since everyone on the job can learn the rules for the proper ordering of subcontractors. 
B)  Because this is reciprocal interdependence, cross-functional teams among all the subcontractors will be essential. 
C)  Because this is sequential interdependence, regularly scheduled meetings and planning will be needed to coordinate the ordering of the work. 
D)  Because this is a sociotechnical system, it is most important to design the coordination to improve efficiency, ignoring human needs. 
A)  Because this is pooled interdependence, rules from the construction industry should suffice, since everyone on the job can learn the rules for the proper ordering of subcontractors. 
B)  Because this is reciprocal interdependence, cross-functional teams among all the subcontractors will be essential. 
C)  Because this is sequential interdependence, regularly scheduled meetings and planning will be needed to coordinate the ordering of the work. 
D)  Because this is a sociotechnical system, it is most important to design the coordination to improve efficiency, ignoring human needs.

Question 17

Which term is used to refer to the frequency of unexpected and novel events that occur in the conversion process?

Accepted Answer

A)  service technologies 
B)  non-routine technologies 
C)  task variety 
D)  analyzability 
A)  service technologies 
B)  non-routine technologies 
C)  task variety 
D)  analyzability

Question 18

Discuss the three basic technology groups of Woodward's Study.

Accepted Answer

They are (1) small-batch or cr

Question 19

Which term means providing exactly the service each customer wants and needs?

Accepted Answer

A)  service complexity 
B)  customized output 
C)  mass customization 
D)  CAM 
A)  service complexity 
B)  customized output 
C)  mass customization 
D)  CAM

Question 20

The management systems in both unit production and continuous process are characterized as mechanistic, whereas mass production is seen as organic.

Accepted Answer

A) True 
 B)False

Extend the framework of Woodward's research findings to today, adding in whatever important technology did not exist at the time she did her research.

What kind of technology is employed by an oil explorer using a divining rod to decide where to begin drilling operations?

Woodward's classification of technology (into three clusters of organizational technologies) was based on a scale. What did that scale measure?

What are the three subcomponents of computer-integrated manufacturing?

Which of the following has resulted from the impact of technology on job design?

Span of control is the number of employees who report to a single manager or supervisor and is normally influenced by departmental technology.

When work does not flow between units and each unit works independently, the units are said to have which of the following types of interdependence?

How is organization structure related to technology? Explain.

Which of the following is Perrow most concerned with?

What form of interdependence would apply to a game of football?

How can service organizations achieve their greatest economies?

Job enrichment refers to the expansion of the number of different tasks performed by an employee.

A company can adopt CAD in one department and/or CAM in another, and make improvements in efficiency and quality, but the results of implementing all three improvements are breathtaking.

"Technology" could be considered to be the tools, techniques, and actions that are used to transform organizational inputs into outputs.

A building contractor is constructing 35 "tract homes" on small, adjoining parcels. The crew knows that the many subcontractors must complete their work in a proper order. What is your recommendation regarding the level of coordination required?

Which term is used to refer to the frequency of unexpected and novel events that occur in the conversion process?

Discuss the three basic technology groups of Woodward's Study.

Which term means providing exactly the service each customer wants and needs?

The management systems in both unit production and continuous process are characterized as mechanistic, whereas mass production is seen as organic.

Organizations and Organizational Theory

Strategy, Organizational Design, and Effectiveness

Fundamentals of Organizational Structure

The External Environment

Interorganizational Relationships

Designing Organizations for the International Environment

Information Technology and Control

Organization Size, Life Cycle, and Decline

Organizational Culture and Ethical Values

Innovation and Change

Decision-Making Processes

Conflict, Power, and Politics

Filters

Exam 7: Manufacturing and Service Technologies

Extend the framework of Woodward's research findings to today, adding in whatever important technology did not exist at the time she did her research.

What kind of technology is employed by an oil explorer using a divining rod to decide where to begin drilling operations?

Woodward's classification of technology (into three clusters of organizational technologies) was based on a scale. What did that scale measure?

What are the three subcomponents of computer-integrated manufacturing?

Which of the following has resulted from the impact of technology on job design?

Span of control is the number of employees who report to a single manager or supervisor and is normally influenced by departmental technology.

When work does not flow between units and each unit works independently, the units are said to have which of the following types of interdependence?

How is organization structure related to technology? Explain.

Which of the following is Perrow most concerned with?

What form of interdependence would apply to a game of football?

How can service organizations achieve their greatest economies?

Job enrichment refers to the expansion of the number of different tasks performed by an employee.

A company can adopt CAD in one department and/or CAM in another, and make improvements in efficiency and quality, but the results of implementing all three improvements are breathtaking.

"Technology" could be considered to be the tools, techniques, and actions that are used to transform organizational inputs into outputs.

A building contractor is constructing 35 "tract homes" on small, adjoining parcels. The crew knows that the many subcontractors must complete their work in a proper order. What is your recommendation regarding the level of coordination required?

Which term is used to refer to the frequency of unexpected and novel events that occur in the conversion process?

Discuss the three basic technology groups of Woodward's Study.

Which term means providing exactly the service each customer wants and needs?

The management systems in both unit production and continuous process are characterized as mechanistic, whereas mass production is seen as organic.

Organizations and Organizational Theory

Strategy, Organizational Design, and Effectiveness

Fundamentals of Organizational Structure

The External Environment

Interorganizational Relationships

Designing Organizations for the International Environment

Information Technology and Control

Organization Size, Life Cycle, and Decline

Organizational Culture and Ethical Values

Innovation and Change

Decision-Making Processes

Conflict, Power, and Politics

Filters