Question 1

Which statement best describes organizational behaviour?

Accepted Answer

A)  It is the same as the study of organizational theory. 
B)  It is a macro analysis of the whole organization. 
C)  It is focused on people, structure, and environment. 
D)  It is a micro approach focusing on the individual. 
A)  It is the same as the study of organizational theory. 
B)  It is a macro analysis of the whole organization. 
C)  It is focused on people, structure, and environment. 
D)  It is a micro approach focusing on the individual.

Question 2

Discuss chaos theory.

Accepted Answer

Chaos theory suggests that relationships

Question 3

Scientific management focused on primarily the technical core, whereas administrative principles focused on the design and functioning of the organization as a whole.

Accepted Answer

A) True 
 B)False

Question 4

Which statement provides the best generic description of what an organization does?

Accepted Answer

A)  It acquires inputs from the environment, transforms them, and discharges outputs back to the environment. 
B)  It operates its transformation processes independently from its environment. 
C)  It attempts to shield its transformation processes from the environment. 
D)  It focuses on the efficiency of its input acquisition and its transformation processes. 
A)  It acquires inputs from the environment, transforms them, and discharges outputs back to the environment. 
B)  It operates its transformation processes independently from its environment. 
C)  It attempts to shield its transformation processes from the environment. 
D)  It focuses on the efficiency of its input acquisition and its transformation processes.

Question 5

According to the textbook, why are organizations important to society?

Accepted Answer

A)  They create value for owners, customers, and employees. 
B)  They establish important relationships with the government. 
C)  They reduce transactions costs. 
D)  They divide the resources needed for achieving desired goals and outcomes. 
A)  They create value for owners, customers, and employees. 
B)  They establish important relationships with the government. 
C)  They reduce transactions costs. 
D)  They divide the resources needed for achieving desired goals and outcomes.

Question 6

In a learning organization, what is used to encourage openness, equality, continuous improvement, and change?

Accepted Answer

A)  empowerment 
B)  the culture 
C)  strategy 
D)  the structure 
A)  empowerment 
B)  the culture 
C)  strategy 
D)  the structure

Question 7

According to the textbook, what does the term contingency refer to?

Accepted Answer

A)  Organizations should be structured loosely. 
B)  Management structure is determined by the era or times. 
C)  One thing depends on other things, such as structure depending on environment. 
D)  Designing and managing organizations on an impersonal, rational basis. 
A)  Organizations should be structured loosely. 
B)  Management structure is determined by the era or times. 
C)  One thing depends on other things, such as structure depending on environment. 
D)  Designing and managing organizations on an impersonal, rational basis.

Question 8

Which term refers to the degree to which organizational tasks are subdivided into separate jobs?

Accepted Answer

A)  formalization 
B)  specialization 
C)  professionalism 
D)  centralization 
A)  formalization 
B)  specialization 
C)  professionalism 
D)  centralization

Question 9

The eleven contextual and structural dimensions are NOT dependent on each other.

Accepted Answer

A) True 
 B)False

Question 10

Define effectiveness and discuss why it is sometime difficult for organizations to be effective.

Accepted Answer

Effectiveness is doing the right thing,

Question 11

Which of the following provides a description of the internal characteristics of an organization?

Accepted Answer

A)  contextual dimensions 
B)  contingency analysis 
C)  organizational dynamics 
D)  structural dimensions 
A)  contextual dimensions 
B)  contingency analysis 
C)  organizational dynamics 
D)  structural dimensions

Question 12

In the learning organization, the vertical structure that creates distance between managers at the top and workers in the technical core is disbanded.

Accepted Answer

A) True 
 B)False

Question 13

Henry Mintzberg suggests that there are five parts to every organization. List and describe each of these five parts.

Accepted Answer

Mintzberg's five parts are (1) the techn

Question 14

Managers of nonprofit organizations deal with many diverse stakeholders. Who must they market their services to in addition to donors and clients?

Accepted Answer

A)  shareholders 
B)  volunteers 
C)  charitable organizations 
D)  employees 
A)  shareholders 
B)  volunteers 
C)  charitable organizations 
D)  employees

Question 15

Which subsystem would the surgery department in a hospital belong to?

Accepted Answer

A)  production 
B)  boundary spanning 
C)  maintenance 
D)  management 
A)  production 
B)  boundary spanning 
C)  maintenance 
D)  management

Question 16

What is the role of administrative principles in the era of learning organizations?

Accepted Answer

Administrative principles are

Question 17

What is the key element that makes an organization an organization and not just a group of individuals?

Accepted Answer

A)  buildings and policies 
B)  people and their relationships 
C)  profits 
D)  facilities location 
A)  buildings and policies 
B)  people and their relationships 
C)  profits 
D)  facilities location

Question 18

Discuss why the Hawthorne Studies are so important to today's organizations and their workers.

Accepted Answer

The Hawthorne Studies showed that the po

Question 19

A closed system would be autonomous, enclosed, and sealed off from the outside world, whereas an open system consumes resources and exports resources to the environment.

Accepted Answer

A) True 
 B)False

Question 20

What does the term technical core refer to?

Accepted Answer

A)  computer hardware that runs information processing in the organization 
B)  people who do the basic work of the organization, producing product and service outputs 
C)  administrators who run the organization 
D)  top management who have been promoted from within and thereby know the inner core of organizational processes 
A)  computer hardware that runs information processing in the organization 
B)  people who do the basic work of the organization, producing product and service outputs 
C)  administrators who run the organization 
D)  top management who have been promoted from within and thereby know the inner core of organizational processes

Which statement best describes organizational behaviour?

Discuss chaos theory.

Scientific management focused on primarily the technical core, whereas administrative principles focused on the design and functioning of the organization as a whole.

Which statement provides the best generic description of what an organization does?

According to the textbook, why are organizations important to society?

In a learning organization, what is used to encourage openness, equality, continuous improvement, and change?

According to the textbook, what does the term contingency refer to?

Which term refers to the degree to which organizational tasks are subdivided into separate jobs?

The eleven contextual and structural dimensions are NOT dependent on each other.

Define effectiveness and discuss why it is sometime difficult for organizations to be effective.

Which of the following provides a description of the internal characteristics of an organization?

In the learning organization, the vertical structure that creates distance between managers at the top and workers in the technical core is disbanded.

Henry Mintzberg suggests that there are five parts to every organization. List and describe each of these five parts.

Managers of nonprofit organizations deal with many diverse stakeholders. Who must they market their services to in addition to donors and clients?

Which subsystem would the surgery department in a hospital belong to?

What is the role of administrative principles in the era of learning organizations?

What is the key element that makes an organization an organization and not just a group of individuals?

Discuss why the Hawthorne Studies are so important to today's organizations and their workers.

A closed system would be autonomous, enclosed, and sealed off from the outside world, whereas an open system consumes resources and exports resources to the environment.

What does the term technical core refer to?

Strategy, Organizational Design, and Effectiveness

Fundamentals of Organizational Structure

The External Environment

Interorganizational Relationships

Designing Organizations for the International Environment

Manufacturing and Service Technologies

Information Technology and Control

Organization Size, Life Cycle, and Decline

Organizational Culture and Ethical Values

Innovation and Change

Decision-Making Processes

Conflict, Power, and Politics

Filters

Exam 1: Organizations and Organizational Theory

Which statement best describes organizational behaviour?

Discuss chaos theory.

Scientific management focused on primarily the technical core, whereas administrative principles focused on the design and functioning of the organization as a whole.

Which statement provides the best generic description of what an organization does?

According to the textbook, why are organizations important to society?

In a learning organization, what is used to encourage openness, equality, continuous improvement, and change?

According to the textbook, what does the term contingency refer to?

Which term refers to the degree to which organizational tasks are subdivided into separate jobs?

The eleven contextual and structural dimensions are NOT dependent on each other.

Define effectiveness and discuss why it is sometime difficult for organizations to be effective.

Which of the following provides a description of the internal characteristics of an organization?

In the learning organization, the vertical structure that creates distance between managers at the top and workers in the technical core is disbanded.

Henry Mintzberg suggests that there are five parts to every organization. List and describe each of these five parts.

Managers of nonprofit organizations deal with many diverse stakeholders. Who must they market their services to in addition to donors and clients?

Which subsystem would the surgery department in a hospital belong to?

What is the role of administrative principles in the era of learning organizations?

What is the key element that makes an organization an organization and not just a group of individuals?

Discuss why the Hawthorne Studies are so important to today's organizations and their workers.

A closed system would be autonomous, enclosed, and sealed off from the outside world, whereas an open system consumes resources and exports resources to the environment.

What does the term technical core refer to?

Strategy, Organizational Design, and Effectiveness

Fundamentals of Organizational Structure

The External Environment

Interorganizational Relationships

Designing Organizations for the International Environment

Manufacturing and Service Technologies

Information Technology and Control

Organization Size, Life Cycle, and Decline

Organizational Culture and Ethical Values

Innovation and Change

Decision-Making Processes

Conflict, Power, and Politics

Filters