Exam 12: Organizational Change

Six Sigma performs at the level of ________ perfection.

Organic structures are highly formalized, specialized, standardized, and centralized.

Where organizational members face routine or repetitive issues, ________ learning is appropriate.

The ________ stage is the first stage in the change process.

Which of the following types of change is initiated in times of crisis?

Which of the following is NOT an OD strategy or technique used to help facilitate organizational change?

According to Golembiewski, OD philosophy includes which of the following values?

Creating a clear results-oriented vision in relation to discovered potential and in relation to questions of higher purpose describes which phase of the process of Appreciative Inquiry?

Changes of this type will involve almost a complete break with the past and a major reconstruction of every element of the organization's work.

Appreciative Inquiry focuses on emphasizing the strengths in an organization rather than its weaknesses or "deficits."

Work can be divided on the basis of:

"Conversion to a new system is costly" is an example of which type of force?

Discuss the ways in which people's normal resistance to change may be overcome. How might changes be implemented more successfully?

Action research models the importance of not involving organizational members in the change process.

Changing an organization's culture does not change the behavior of the organization's employees.

Which of the following types of change involves solving problems or tinkering or fine-tuning ongoing operations?

The systems approach is seen as a way of ensuring attention to the "big picture."

Incremental change is far more difficult for those in the organization than is discontinuous change.

________ is what we describe when people ask us what ideas govern our actions.

Explore the different efforts to conceptualize change and to suggest strategies for change. Discuss, providing relevant examples where appropriate.