Question 1

The two-factor motivation-hygiene theory was proposed by:

Accepted Answer

A)  Maslow 
B)  Herzberg 
C)  Aldefer 
D)  Juran 
A)  Maslow 
B)  Herzberg 
C)  Aldefer 
D)  Juran

Question 2

Classify the various theories on motivation and provide reasoning for the classification.

Accepted Answer

There are several theories on motivation

Question 3

Mowday suggested that equity theories can also be applied to _________ exchange relationships in organizations.

Accepted Answer

A)  Social 
B)  Political 
C)  Economical 
D)  Cultural 
A)  Social 
B)  Political 
C)  Economical 
D)  Cultural

Question 4

Porter and Lawler refined Vroom's model to suggest that, although employee effort is determined by both the value placed on certain outcomes and the degree to which people believe that their efforts will lead to these rewards, effort does not always lead to task accomplishment. They suggested that two other factors need to be considered:

Accepted Answer

A)  Employee opportunity and employee growth 
B)  Organizational ability and structural role 
C)  Employee ability and role clarity 
D)  Employee ability and organizational clarity 
A)  Employee opportunity and employee growth 
B)  Organizational ability and structural role 
C)  Employee ability and role clarity 
D)  Employee ability and organizational clarity

Question 5

Likert argued that an overall philosophy of management that emphasizes a participative approach is positively related to employee motivation and performance.

Accepted Answer

A) True 
 B)False

Question 6

Compare Theory X and Theory Y and how they affect the modern workforce from Gen-X and Gen-Y.

Accepted Answer

Theory X and Theory Y are two contrastin

Question 7

Public service motivation may be understood as an individual's predisposition to respond to motives grounded primarily or uniquely in public institutions and organizations

Accepted Answer

A) True 
 B)False

Question 8

Aldefer suggested that Maslow's hierarchy may be collapsed from five levels to three types of needs:

Accepted Answer

A)  Existence, relatedness, and dynamism 
B)  Existence, relatedness, and growth 
C)  Dynamism, relatedness, and growth 
D)  Existence, creation, and dynamism 
A)  Existence, relatedness, and dynamism 
B)  Existence, relatedness, and growth 
C)  Dynamism, relatedness, and growth 
D)  Existence, creation, and dynamism

Question 9

Theory Y assumptions require __________ to accept responsibility for arranging organizational conditions and methods of operation so that people can achieve their own goals best by directing their own efforts towards organizational objectives

Accepted Answer

A)  Management 
B)  Manager 
C)  Staff 
D)  Worker 
A)  Management 
B)  Manager 
C)  Staff 
D)  Worker

Question 10

Baby boomers grew up in the post-WWII era, with general prosperity. They represent the largest generational group in the workplace and tend to embrace change and personal growth and to question rules.

Accepted Answer

A) True 
 B)False

Question 11

Job satisfaction and overall motivation for employees are only influenced by factors directly related to the work.

Accepted Answer

A) True 
 B)False

Question 12

Projection is a mental process in which we:

Accepted Answer

A)  Attribute or assign our own feelings, motives, or qualities to other people 
B)  Chart the feelings, motives, or qualities of other people 
C)  Ignore the feelings, motives, or qualities of other people 
D)  Influence the feelings, motives or qualities of other people 
A)  Attribute or assign our own feelings, motives, or qualities to other people 
B)  Chart the feelings, motives, or qualities of other people 
C)  Ignore the feelings, motives, or qualities of other people 
D)  Influence the feelings, motives or qualities of other people

Question 13

Expectancy theories suggest that if people believe that they possess the skills and abilities needed, their _________ will result in good performance.

Accepted Answer

A)  Hard work 
B)  Sincerity 
C)  Expectations 
D)  Talent 
A)  Hard work 
B)  Sincerity 
C)  Expectations 
D)  Talent

Question 14

Maslow's hierarchy of needs was based primarily on his observations in a(n) _______ setting.

Accepted Answer

A)  Organizational 
B)  Managerial 
C)  Clinical 
D)  Physiological 
A)  Organizational 
B)  Managerial 
C)  Clinical 
D)  Physiological

Question 15

McClelland found that those with high achievement needs perform better when they are working on ______________ tasks, want feedback on how well they are doing, and take personal responsibility for their ___________.

Accepted Answer

A)  Moderately difficult; performance 
B)  Extremely difficult; motivation 
C)  Easy; motivation 
D)  Easy; performance 
A)  Moderately difficult; performance 
B)  Extremely difficult; motivation 
C)  Easy; motivation 
D)  Easy; performance

The two-factor motivation-hygiene theory was proposed by:

Classify the various theories on motivation and provide reasoning for the classification.

Mowday suggested that equity theories can also be applied to _________ exchange relationships in organizations.

Likert argued that an overall philosophy of management that emphasizes a participative approach is positively related to employee motivation and performance.

Compare Theory X and Theory Y and how they affect the modern workforce from Gen-X and Gen-Y.

Public service motivation may be understood as an individual's predisposition to respond to motives grounded primarily or uniquely in public institutions and organizations

Aldefer suggested that Maslow's hierarchy may be collapsed from five levels to three types of needs:

Theory Y assumptions require __________ to accept responsibility for arranging organizational conditions and methods of operation so that people can achieve their own goals best by directing their own efforts towards organizational objectives

Baby boomers grew up in the post-WWII era, with general prosperity. They represent the largest generational group in the workplace and tend to embrace change and personal growth and to question rules.

Job satisfaction and overall motivation for employees are only influenced by factors directly related to the work.

Projection is a mental process in which we:

Expectancy theories suggest that if people believe that they possess the skills and abilities needed, their _________ will result in good performance.

Maslow's hierarchy of needs was based primarily on his observations in a(n) _______ setting.

McClelland found that those with high achievement needs perform better when they are working on ____ tasks, want feedback on how well they are doing, and take personal responsibility for their _.

Organizational Behavior As a Way of Thinking and Acting

Knowing and Managing Yourself

Fostering Creativity

Managing Stress

Decision Making

Leadership in Public Organizations

Power and Organizational Politics

Communicating Effectively With Others

Working in Groups and Teams

Managing Conflict

Organizational Change

Representing the Organization on the Outside

Managing Behavior in the Public Interest

Filters

Exam 6: Motivating Self and Others

The two-factor motivation-hygiene theory was proposed by:

Classify the various theories on motivation and provide reasoning for the classification.

Mowday suggested that equity theories can also be applied to _________ exchange relationships in organizations.

Likert argued that an overall philosophy of management that emphasizes a participative approach is positively related to employee motivation and performance.

Compare Theory X and Theory Y and how they affect the modern workforce from Gen-X and Gen-Y.

Public service motivation may be understood as an individual's predisposition to respond to motives grounded primarily or uniquely in public institutions and organizations

Aldefer suggested that Maslow's hierarchy may be collapsed from five levels to three types of needs:

Theory Y assumptions require __________ to accept responsibility for arranging organizational conditions and methods of operation so that people can achieve their own goals best by directing their own efforts towards organizational objectives

Baby boomers grew up in the post-WWII era, with general prosperity. They represent the largest generational group in the workplace and tend to embrace change and personal growth and to question rules.

Job satisfaction and overall motivation for employees are only influenced by factors directly related to the work.

Projection is a mental process in which we:

Expectancy theories suggest that if people believe that they possess the skills and abilities needed, their _________ will result in good performance.

Maslow's hierarchy of needs was based primarily on his observations in a(n) _______ setting.

McClelland found that those with high achievement needs perform better when they are working on ______________ tasks, want feedback on how well they are doing, and take personal responsibility for their ___________.

Organizational Behavior As a Way of Thinking and Acting

Knowing and Managing Yourself

Fostering Creativity

Managing Stress

Decision Making

Leadership in Public Organizations

Power and Organizational Politics

Communicating Effectively With Others

Working in Groups and Teams

Managing Conflict

Organizational Change

Representing the Organization on the Outside

Managing Behavior in the Public Interest

Filters

McClelland found that those with high achievement needs perform better when they are working on ____ tasks, want feedback on how well they are doing, and take personal responsibility for their _.