Question 1

The country club management style (1,9) stresses high service and concern for guests or customers, sometimes to the detriment of employees of the firm.

Accepted Answer

A) True 
 B)False

Question 2

Consideration is the extent to which the leader is task oriented and directs subordinate work activities toward goal attainment.

Accepted Answer

A) True 
 B)False

Question 3

A situation would be considered highly favorable to the leader when tasks are highly unstructured and the leader has little formal authority.

Accepted Answer

A) True 
 B)False

Question 4

Colleen Farney at TeleTech shows vast knowledge, intelligence, cognitive ability, and keen decisiveness. Which personal characteristic of leadership is she showing?

Accepted Answer

A)  Physical characteristics 
B)  Intelligence and Ability 
C)  Personality 
D)  Social Characteristics 
E)  Social Background 
A)  Physical characteristics 
B)  Intelligence and Ability 
C)  Personality 
D)  Social Characteristics 
E)  Social Background

Question 5

Candice uses praise, letters of support, and pats on the back as ways of influencing her subordinate's behaviors. All of these actions are highly valued by the work group. This is an example of:

Accepted Answer

A)  coercive power. 
B)  legitimate power. 
C)  reward power. 
D)  expert power. 
E)  referent power. 
A)  coercive power. 
B)  legitimate power. 
C)  reward power. 
D)  expert power. 
E)  referent power.

Question 6

A(n)_____ leader works to fulfill subordinated needs and goals as well as to achieve the organization's larger mission.

Accepted Answer

A)  servant 
B)  transactional 
C)  transformational 
D)  charismatic 
E)  interactive 
A)  servant 
B)  transactional 
C)  transformational 
D)  charismatic 
E)  interactive

Question 7

Which of the following is NOT a manager quality?

Accepted Answer

A)  Maintains stability 
B)  Organizes 
C)  Analyzes 
D)  Rational 
E)  Personal power 
A)  Maintains stability 
B)  Organizes 
C)  Analyzes 
D)  Rational 
E)  Personal power

Question 8

Good leadership is needed to help the organization meet current commitments, while good management is needed to move the organization in the future.

Accepted Answer

A) True 
 B)False

Question 9

The alienated follower is a person who is an independent, critical thinker but is passive in the organization.

Accepted Answer

A) True 
 B)False

Question 10

Self-confidence, honesty and integrity, enthusiasm, and the desire to lead, are all intelligence and ability components of personal characteristics of leaders.

Accepted Answer

A) True 
 B)False

Question 11

Transformational leaders are hardworking, tolerant, and fair-minded, but are not as capable of leading change as are transactional leaders.

Accepted Answer

A) True 
 B)False

Question 12

Ryan is a manager at Steve's Stoneworks, Inc. Hersey and Blanchard would consider most of his subordinates highly ready. Based on this, which of the following leadership styles is best for Ryan?

Accepted Answer

A)  Participating 
B)  Entrusting 
C)  Coaching 
D)  Supporting 
E)  Directing 
A)  Participating 
B)  Entrusting 
C)  Coaching 
D)  Supporting 
E)  Directing

Question 13

All of the following are essential parts of any definition of leadership EXCEPT:

Accepted Answer

A)  influence. 
B)  people. 
C)  goals. 
D)  coercive power. 
E)  influence and people only. 
A)  influence. 
B)  people. 
C)  goals. 
D)  coercive power. 
E)  influence and people only.

Question 14

Self-confidence, honesty and integrity, and the desire to lead, are all components of which personal characteristic of leaders?

Accepted Answer

A)  Physical characteristics 
B)  Intelligence and Ability 
C)  Personality 
D)  Social Characteristics 
E)  Social Background 
A)  Physical characteristics 
B)  Intelligence and Ability 
C)  Personality 
D)  Social Characteristics 
E)  Social Background

Question 15

Influence means that the relationship among people is passive.

Accepted Answer

A) True 
 B)False

Question 16

The _____ leader is distinguished by his/her ability to bring about organizational change.

Accepted Answer

A)  transformational 
B)  participative 
C)  charismatic 
D)  achievement-oriented 
E)  people-oriented leader 
A)  transformational 
B)  participative 
C)  charismatic 
D)  achievement-oriented 
E)  people-oriented leader

Question 17

A leader who works to fulfill subordinates' needs and goals as well as to achieve the organization's larger mission is called a servant leader.

Accepted Answer

A) True 
 B)False

Question 18

Which of the following characteristics of leaders have been studied?

Accepted Answer

A)  Personality traits 
B)  Physical traits 
C)  Social traits 
D)  Work-related traits 
E)  all of these 
A)  Personality traits 
B)  Physical traits 
C)  Social traits 
D)  Work-related traits 
E)  all of these

Question 19

Research indicates people rate leaders as "more effective" when they are perceived to use one influence tactic.

Accepted Answer

A) True 
 B)False

Question 20

Which of the following refers to group atmosphere and members' attitude toward and acceptance of the leader?

Accepted Answer

A)  Task structure 
B)  Leader relationships 
C)  Contingency 
D)  Position power 
E)  Leader-member relationships 
A)  Task structure 
B)  Leader relationships 
C)  Contingency 
D)  Position power 
E)  Leader-member relationships

The country club management style (1,9) stresses high service and concern for guests or customers, sometimes to the detriment of employees of the firm.

Consideration is the extent to which the leader is task oriented and directs subordinate work activities toward goal attainment.

A situation would be considered highly favorable to the leader when tasks are highly unstructured and the leader has little formal authority.

Colleen Farney at TeleTech shows vast knowledge, intelligence, cognitive ability, and keen decisiveness. Which personal characteristic of leadership is she showing?

Candice uses praise, letters of support, and pats on the back as ways of influencing her subordinate's behaviors. All of these actions are highly valued by the work group. This is an example of:

A(n)_____ leader works to fulfill subordinated needs and goals as well as to achieve the organization's larger mission.

Which of the following is NOT a manager quality?

Good leadership is needed to help the organization meet current commitments, while good management is needed to move the organization in the future.

The alienated follower is a person who is an independent, critical thinker but is passive in the organization.

Self-confidence, honesty and integrity, enthusiasm, and the desire to lead, are all intelligence and ability components of personal characteristics of leaders.

Transformational leaders are hardworking, tolerant, and fair-minded, but are not as capable of leading change as are transactional leaders.

Ryan is a manager at Steve's Stoneworks, Inc. Hersey and Blanchard would consider most of his subordinates highly ready. Based on this, which of the following leadership styles is best for Ryan?

All of the following are essential parts of any definition of leadership EXCEPT:

Self-confidence, honesty and integrity, and the desire to lead, are all components of which personal characteristic of leaders?

Influence means that the relationship among people is passive.

The _____ leader is distinguished by his/her ability to bring about organizational change.

A leader who works to fulfill subordinates' needs and goals as well as to achieve the organization's larger mission is called a servant leader.

Which of the following characteristics of leaders have been studied?

Research indicates people rate leaders as "more effective" when they are perceived to use one influence tactic.

Which of the following refers to group atmosphere and members' attitude toward and acceptance of the leader?

Innovative Management for a Changing World

The Evolution of Management Thinking

The Environment and Corporate Culture

Managing in a Global Environment

Managing Ethics and Social Responsibility

Managing Small Business Start Ups

Managerial Planning and Goal Setting

Strategy Formulation and Execution

Managerial Decision Making

Designing Adaptive Organizations

Managing Change and Innovation

Managing Human Resources

Managing Diversity

Understanding Individual Behavior

Motivating Employees

Managing Communication

Leading Teams

Managing Quality and Performance

Filters

Exam 15: Leadership

The country club management style (1,9) stresses high service and concern for guests or customers, sometimes to the detriment of employees of the firm.

Consideration is the extent to which the leader is task oriented and directs subordinate work activities toward goal attainment.

A situation would be considered highly favorable to the leader when tasks are highly unstructured and the leader has little formal authority.

Colleen Farney at TeleTech shows vast knowledge, intelligence, cognitive ability, and keen decisiveness. Which personal characteristic of leadership is she showing?

Candice uses praise, letters of support, and pats on the back as ways of influencing her subordinate's behaviors. All of these actions are highly valued by the work group. This is an example of:

A(n)_____ leader works to fulfill subordinated needs and goals as well as to achieve the organization's larger mission.

Which of the following is NOT a manager quality?

Good leadership is needed to help the organization meet current commitments, while good management is needed to move the organization in the future.

The alienated follower is a person who is an independent, critical thinker but is passive in the organization.

Self-confidence, honesty and integrity, enthusiasm, and the desire to lead, are all intelligence and ability components of personal characteristics of leaders.

Transformational leaders are hardworking, tolerant, and fair-minded, but are not as capable of leading change as are transactional leaders.

Ryan is a manager at Steve's Stoneworks, Inc. Hersey and Blanchard would consider most of his subordinates highly ready. Based on this, which of the following leadership styles is best for Ryan?

All of the following are essential parts of any definition of leadership EXCEPT:

Self-confidence, honesty and integrity, and the desire to lead, are all components of which personal characteristic of leaders?

Influence means that the relationship among people is passive.

The _____ leader is distinguished by his/her ability to bring about organizational change.

A leader who works to fulfill subordinates' needs and goals as well as to achieve the organization's larger mission is called a servant leader.

Which of the following characteristics of leaders have been studied?

Research indicates people rate leaders as "more effective" when they are perceived to use one influence tactic.

Which of the following refers to group atmosphere and members' attitude toward and acceptance of the leader?

Innovative Management for a Changing World

The Evolution of Management Thinking

The Environment and Corporate Culture

Managing in a Global Environment

Managing Ethics and Social Responsibility

Managing Small Business Start Ups

Managerial Planning and Goal Setting

Strategy Formulation and Execution

Managerial Decision Making

Designing Adaptive Organizations

Managing Change and Innovation

Managing Human Resources

Managing Diversity

Understanding Individual Behavior

Motivating Employees

Managing Communication

Leading Teams

Managing Quality and Performance

Filters