Question 1

Hiring and keeping quality employees is one of the most urgent concerns for today's organizations.

Accepted Answer

A) True 
 B)False

Question 2

Structured interviews allow the applicant a great deal of freedom in determining the course of the conversation, with the interviewer taking care not to influence the person's remarks.

Accepted Answer

A) True 
 B)False

Question 3

What type of interview allows the applicant a great deal of freedom in determining the course of the conversation, bringing to light information that could otherwise remain concealed?

Accepted Answer

A)  Nondirective interview 
B)  Structured interview 
C)  Panel interview 
D)  Biographical interview 
E)  Situational interview 
A)  Nondirective interview 
B)  Structured interview 
C)  Panel interview 
D)  Biographical interview 
E)  Situational interview

Question 4

Which of the following is tied to the goal of managing talent in organizations?

Accepted Answer

A)  Labor relations 
B)  Job analysis 
C)  Wages and salary 
D)  HRM planning 
E)  Training and development 
A)  Labor relations 
B)  Job analysis 
C)  Wages and salary 
D)  HRM planning 
E)  Training and development

Question 5

A process that uses multiple raters, including self-rating, to appraise employee performance and guide development refers to 180-degree feedback.

Accepted Answer

A) True 
 B)False

Question 6

All of the following are current strategic issues of particular concern to managers EXCEPT:

Accepted Answer

A)  right people to become more competitive on a global basis. 
B)  right people for improving quality, innovation, and customer service. 
C)  right people to become more competitive on a local basis. 
D)  right people to retain during mergers and acquisitions. 
E)  right people to apply new information technology for e-business. 
A)  right people to become more competitive on a global basis. 
B)  right people for improving quality, innovation, and customer service. 
C)  right people to become more competitive on a local basis. 
D)  right people to retain during mergers and acquisitions. 
E)  right people to apply new information technology for e-business.

Question 7

A(n) _____ is a company that is highly attractive to potential employees because of human resources practices that focus on tangible and intangible benefits, and that embraces a long-term view to solving immediate problems.

Accepted Answer

A)  Fortune 500 company 
B)  employer of choice 
C)  socially responsible firm 
D)  rural firm 
E)  family-owned corporation 
A)  Fortune 500 company 
B)  employer of choice 
C)  socially responsible firm 
D)  rural firm 
E)  family-owned corporation

Question 8

An example of _____ is when current employees are given preference when a position opens in their organization.

Accepted Answer

A)  discrimination 
B)  internal recruiting 
C)  nepotism 
D)  external recruiting 
E)  cannibalizing 
A)  discrimination 
B)  internal recruiting 
C)  nepotism 
D)  external recruiting 
E)  cannibalizing

Question 9

_____ is defined as "activities or practices that define the characteristics of applicants to whom selection procedures are ultimately applied."

Accepted Answer

The answer of _____ is defined as "activities or practices...

Question 10

A written test, designed to measure a particular attribute such as intelligence or aptitude, is called a(n) _____.

Accepted Answer

The answer of A written test, designed to measure a...

Question 11

Pizza Deluxe University is an in-house center and education facility that offers broad-based learning opportunities for employees. Pizza Deluxe University would be considered a(n) _____.

Accepted Answer

A)  assessment center 
B)  on-the-job training center 
C)  orientation center 
D)  corporate university 
E)  learning community 
A)  assessment center 
B)  on-the-job training center 
C)  orientation center 
D)  corporate university 
E)  learning community

Question 12

Research shows that realistic job previews lower employee satisfaction and increase turnover.

Accepted Answer

A) True 
 B)False

Question 13

Lainie was denied a promotion to partner in her accounting firm because of her gender. Lainie is a victim of _____.

Accepted Answer

A)  discrimination 
B)  affirmative action 
C)  equal employment opportunity 
D)  employment-at-will 
E)  termination-at-will 
A)  discrimination 
B)  affirmative action 
C)  equal employment opportunity 
D)  employment-at-will 
E)  termination-at-will

Question 14

Which of these may include intelligence tests, aptitude and ability test, and personality inventories?

Accepted Answer

A)  Assessment tests 
B)  Probability exams 
C)  Employment tests 
D)  Development tests 
E)  Culture exams 
A)  Assessment tests 
B)  Probability exams 
C)  Employment tests 
D)  Development tests 
E)  Culture exams

Question 15

A recruiting approach that gives applicants all pertinent and realistic information about the job and the organization is called a(n) _____.

Accepted Answer

realistic

Question 16

The strategic approach to human resource management recognizes key elements. Which of the following is NOT an ingredient in successful human resource management?

Accepted Answer

A)  All managers are human resource managers. 
B)  Employees are viewed as assets. 
C)  Human resource management is a matching process. 
D)  Only top-line managers are predominantly human resource managers. 
E)  All of these are examples of key ingredients in human resource management. 
A)  All managers are human resource managers. 
B)  Employees are viewed as assets. 
C)  Human resource management is a matching process. 
D)  Only top-line managers are predominantly human resource managers. 
E)  All of these are examples of key ingredients in human resource management.

Question 17

The three primary goals of HRM are to attract the right people, manage talent so people achieve their potential, and maintain the workforce over a long term.

Accepted Answer

A) True 
 B)False

Question 18

_____ generates higher employee commitment, development, and satisfaction than does _____.

Accepted Answer

A)  External recruiting, internal recruiting 
B)  External selection, internal selection 
C)  Internal recruiting, external recruiting 
D)  Internal recruiting, internal selection 
E)  Downsizing, monetary rewards 
A)  External recruiting, internal recruiting 
B)  External selection, internal selection 
C)  Internal recruiting, external recruiting 
D)  Internal recruiting, internal selection 
E)  Downsizing, monetary rewards

Question 19

All of the following are selection devices used for assessing applicant qualifications EXCEPT a(n) _____.

Accepted Answer

A)  application form 
B)  interview 
C)  employment test 
D)  assessment center 
E)  drug usage test 
A)  application form 
B)  interview 
C)  employment test 
D)  assessment center 
E)  drug usage test

Question 20

Which of the following is a recruiting approach that gives applicants all pertinent and realistic information about the job and the organization?

Accepted Answer

A)  Reality check 
B)  Affirmative action 
C)  Realistic job preview 
D)  Employment-at-will 
E)  Chart selection approach 
A)  Reality check 
B)  Affirmative action 
C)  Realistic job preview 
D)  Employment-at-will 
E)  Chart selection approach

Hiring and keeping quality employees is one of the most urgent concerns for today's organizations.

Structured interviews allow the applicant a great deal of freedom in determining the course of the conversation, with the interviewer taking care not to influence the person's remarks.

What type of interview allows the applicant a great deal of freedom in determining the course of the conversation, bringing to light information that could otherwise remain concealed?

Which of the following is tied to the goal of managing talent in organizations?

A process that uses multiple raters, including self-rating, to appraise employee performance and guide development refers to 180-degree feedback.

All of the following are current strategic issues of particular concern to managers EXCEPT:

A(n) _____ is a company that is highly attractive to potential employees because of human resources practices that focus on tangible and intangible benefits, and that embraces a long-term view to solving immediate problems.

An example of _____ is when current employees are given preference when a position opens in their organization.

_____ is defined as "activities or practices that define the characteristics of applicants to whom selection procedures are ultimately applied."

A written test, designed to measure a particular attribute such as intelligence or aptitude, is called a(n) _____.

Pizza Deluxe University is an in-house center and education facility that offers broad-based learning opportunities for employees. Pizza Deluxe University would be considered a(n) _____.

Research shows that realistic job previews lower employee satisfaction and increase turnover.

Lainie was denied a promotion to partner in her accounting firm because of her gender. Lainie is a victim of _____.

Which of these may include intelligence tests, aptitude and ability test, and personality inventories?

A recruiting approach that gives applicants all pertinent and realistic information about the job and the organization is called a(n) _____.

The strategic approach to human resource management recognizes key elements. Which of the following is NOT an ingredient in successful human resource management?

The three primary goals of HRM are to attract the right people, manage talent so people achieve their potential, and maintain the workforce over a long term.

_ generates higher employee commitment, development, and satisfaction than does _.

All of the following are selection devices used for assessing applicant qualifications EXCEPT a(n) _____.

Which of the following is a recruiting approach that gives applicants all pertinent and realistic information about the job and the organization?

Innovative Management for a Changing World

The Evolution of Management Thinking

The Environment and Corporate Culture

Managing in a Global Environment

Managing Ethics and Social Responsibility

Managing Small Business Start Ups

Managerial Planning and Goal Setting

Strategy Formulation and Execution

Managerial Decision Making

Designing Adaptive Organizations

Managing Change and Innovation

Managing Diversity

Understanding Individual Behavior

Leadership

Motivating Employees

Managing Communication

Leading Teams

Managing Quality and Performance

Filters

Exam 12: Managing Human Resources

Hiring and keeping quality employees is one of the most urgent concerns for today's organizations.

Structured interviews allow the applicant a great deal of freedom in determining the course of the conversation, with the interviewer taking care not to influence the person's remarks.

What type of interview allows the applicant a great deal of freedom in determining the course of the conversation, bringing to light information that could otherwise remain concealed?

Which of the following is tied to the goal of managing talent in organizations?

A process that uses multiple raters, including self-rating, to appraise employee performance and guide development refers to 180-degree feedback.

All of the following are current strategic issues of particular concern to managers EXCEPT:

A(n) _____ is a company that is highly attractive to potential employees because of human resources practices that focus on tangible and intangible benefits, and that embraces a long-term view to solving immediate problems.

An example of _____ is when current employees are given preference when a position opens in their organization.

_____ is defined as "activities or practices that define the characteristics of applicants to whom selection procedures are ultimately applied."

A written test, designed to measure a particular attribute such as intelligence or aptitude, is called a(n) _____.

Pizza Deluxe University is an in-house center and education facility that offers broad-based learning opportunities for employees. Pizza Deluxe University would be considered a(n) _____.

Research shows that realistic job previews lower employee satisfaction and increase turnover.

Lainie was denied a promotion to partner in her accounting firm because of her gender. Lainie is a victim of _____.

Which of these may include intelligence tests, aptitude and ability test, and personality inventories?

A recruiting approach that gives applicants all pertinent and realistic information about the job and the organization is called a(n) _____.

The strategic approach to human resource management recognizes key elements. Which of the following is NOT an ingredient in successful human resource management?

The three primary goals of HRM are to attract the right people, manage talent so people achieve their potential, and maintain the workforce over a long term.

_____ generates higher employee commitment, development, and satisfaction than does _____.

All of the following are selection devices used for assessing applicant qualifications EXCEPT a(n) _____.

Which of the following is a recruiting approach that gives applicants all pertinent and realistic information about the job and the organization?

Innovative Management for a Changing World

The Evolution of Management Thinking

The Environment and Corporate Culture

Managing in a Global Environment

Managing Ethics and Social Responsibility

Managing Small Business Start Ups

Managerial Planning and Goal Setting

Strategy Formulation and Execution

Managerial Decision Making

Designing Adaptive Organizations

Managing Change and Innovation

Managing Diversity

Understanding Individual Behavior

Leadership

Motivating Employees

Managing Communication

Leading Teams

Managing Quality and Performance

Filters

_ generates higher employee commitment, development, and satisfaction than does _.