Exam 11: Effective Work Groups and Teams

By rewarding employees for good attendance and punctuality, managers can minimize coordination difficulties involved with sequentially interdependent tasks.

Managers attempt to create and sustain highly effective work groups by doing all of the following EXCEPT ________.

The globalization of business has reduced the need for virtual teams.

The relationship between group size and group cohesiveness is that as group size ________ cohesiveness tends to ________.

Mary, Joe, Sue, and Gary are in a group that is attempting to balance the budget. Mary and Sue often stay late to get work done. Gary always puts in a good deal of effort. Joe feels lucky to be in a group of such hard workers because he doesn't have to exert much effort. Joe's behavior exemplifies ________.

Which of the conditions should NOT be present if self-managed work teams are to be effective?

Competition between groups is LEAST LIKELY to promote organizational effectiveness when ________.

Which of the following is LEAST LIKELY a characteristic of a highly cohesive group within an organization whose objectives differ from the objectives of the organization?

The potential for synergy increases as the level and intensity of group members' interactions increase and their expertise and skills are applied to the group's tasks.

The best decisions are made by homogeneous top management teams, which consist of managers from the same function.

One would expect to find the MOST deviance in groups that have a ________.

Because pooled interdependence allows each member's contribution to be measured and rewarded, the potential for process losses due to a lack of motivation is relatively low.

The sucker effect occurs when group members who were not originally inclined to engage in social loafing ________ when they observe other group members loafing.

________ is the attractiveness of a group to its members.

Which of the following is NOT a sign of a low level of group cohesiveness?

The potential for process losses is lowest when tasks are reciprocally interdependent.

Social loafing is a serious problem for groups and teams because it results in process losses that lower group performance.

________ technologies enable team members to communicate with each other in real time.

Motivation, effort, and performance tend to be highest when outcomes such as pay and praise are administered to employees based on a system of seniority.

The potential performance of a group is easy to identity and does not change.