Question 1

Mick Box was recognized as Salesperson of the Year because of his outstanding sales record. Maslow would assert that Mick's ________ were met by this award.

Accepted Answer

A)  ego needs 
B)  psychosocial needs 
C)  esteem needs 
D)  psychological needs 
A)  ego needs 
B)  psychosocial needs 
C)  esteem needs 
D)  psychological needs

Question 2

________ pertains to the perceived fairness of the treatment employees receive from the distributors of outcomes.

Accepted Answer

A)  Distributive justice 
B)  Procedural justice 
C)  Interpersonal justice 
D)  Informational justice 
A)  Distributive justice 
B)  Procedural justice 
C)  Interpersonal justice 
D)  Informational justice

Question 3

Which motivation theory addresses the following question: "Are the outcomes perceived as being at an appropriate level in comparison to the inputs?"

Accepted Answer

A)  expectancy theory 
B)  equity theory 
C)  need theory 
D)  organizational justice theory 
A)  expectancy theory 
B)  equity theory 
C)  need theory 
D)  organizational justice theory

Question 4

________ refers to the desirability of an outcome to an individual employee.

Accepted Answer

A)  Motivation 
B)  Valence 
C)  Anticipation 
D)  Potentiality 
A)  Motivation 
B)  Valence 
C)  Anticipation 
D)  Potentiality

Question 5

According to ERG theory, ________ include food, water, clothing, shelter, security, and safety.

Accepted Answer

A)  growth needs 
B)  existence needs 
C)  relatedness needs 
D)  physiological needs 
A)  growth needs 
B)  existence needs 
C)  relatedness needs 
D)  physiological needs

Question 6

According to ERG theory, once a lower-level need is satisfied, it is no longer a source of motivation.

Accepted Answer

A) True 
 B)False

Question 7

Procedural justice theory asserts that employees will be more motivated if they think their performance will be accurately assessed.

Accepted Answer

A) True 
 B)False

Question 8

If you were finding out if there was organizational justice in an office, which of the following questions would be the MOST helpful to ask employees?

Accepted Answer

A)  How much do you make? 
B)  How many hours do you work? 
C)  Do you think raises are given out fairly? 
D)  Do you take days off for sickness quite often? 
A)  How much do you make? 
B)  How many hours do you work? 
C)  Do you think raises are given out fairly? 
D)  Do you take days off for sickness quite often?

Question 9

A manager surveyed his employees to find out what motivates them at work. Over three quarters of the employees responded that they are most concerned with providing for themselves and their families. The rest said they were motivated to fit in with society. To keep his employees motivated, the manager is MOST LIKELY to ________.

Accepted Answer

A)  use extrinsic motivation as much as possible 
B)  use a mixture of intrinsic and extrinsic motivators for all employees 
C)  file away the surveys because motivation does not determine performance 
D)  use intrinsic motivation as much as possible 
A)  use extrinsic motivation as much as possible 
B)  use a mixture of intrinsic and extrinsic motivators for all employees 
C)  file away the surveys because motivation does not determine performance 
D)  use intrinsic motivation as much as possible

Question 10

The key challenge facing managers in terms of motivation is how to encourage employees to ________.

Accepted Answer

A)  expect more outcomes from the job 
B)  shift from extrinsic to intrinsic work behavior 
C)  contribute inputs to their jobs and to the organization 
D)  shift from intrinsic to extrinsic work behavior 
A)  expect more outcomes from the job 
B)  shift from extrinsic to intrinsic work behavior 
C)  contribute inputs to their jobs and to the organization 
D)  shift from intrinsic to extrinsic work behavior

Question 11

Discuss Maslow's hierarchy of needs theory and briefly explain each level.

Accepted Answer

Starting at the lowest level, Maslow's n

Question 12

Discuss intrinsically and extrinsically motivated work behavior. Provide examples of each.

Accepted Answer

Intrinsically motivated work behavior is

Question 13

________ is based on the premise that the employee perceives the relationship between his or her outcomes and his or her inputs.

Accepted Answer

A)  Need theory 
B)  Equity theory 
C)  Expectancy theory 
D)  Organizational justice theory 
A)  Need theory 
B)  Equity theory 
C)  Expectancy theory 
D)  Organizational justice theory

Question 14

Which of the following does NOT pertain to performance in the motivation equation?

Accepted Answer

A)  quality of work 
B)  quantity of work 
C)  level of customer service 
D)  feeling of accomplishment 
A)  quality of work 
B)  quantity of work 
C)  level of customer service 
D)  feeling of accomplishment

Question 15

Although John Gray is not enthusiastic about the pay for his job at Big Bucks Coffee Mill, he really enjoys the good relationships he has with his coworkers. According to expectancy theory, John's relationship with his coworkers has ________.

Accepted Answer

A)  instrumental validity 
B)  unlimited salience 
C)  high positive valence 
D)  positive expectancy 
A)  instrumental validity 
B)  unlimited salience 
C)  high positive valence 
D)  positive expectancy

Question 16

How does Alderfer's ERG theory compare with Maslow's hierarchy of needs theory?

Accepted Answer

Clayton Alderfer's existence-relatedness

Question 17

Rather than being only one theory, need theory is actually a group of theories about work motivation.

Accepted Answer

A) True 
 B)False

Question 18

In order for an employee to be motivated to perform desired behaviors and to perform them at a high level, expectancy, instrumentality, and valence must all be high.

Accepted Answer

A) True 
 B)False

Question 19

When employees think that good performance goes unrecognized, their motivation to perform at a high level tends to be low.

Accepted Answer

A) True 
 B)False

Question 20

Discuss the dysfunctional effects of inequity for organizations, managers, and employees.

Accepted Answer

Both underpayment inequity and overpayme

Mick Box was recognized as Salesperson of the Year because of his outstanding sales record. Maslow would assert that Mick's ________ were met by this award.

________ pertains to the perceived fairness of the treatment employees receive from the distributors of outcomes.

Which motivation theory addresses the following question: "Are the outcomes perceived as being at an appropriate level in comparison to the inputs?"

________ refers to the desirability of an outcome to an individual employee.

According to ERG theory, ________ include food, water, clothing, shelter, security, and safety.

According to ERG theory, once a lower-level need is satisfied, it is no longer a source of motivation.

Procedural justice theory asserts that employees will be more motivated if they think their performance will be accurately assessed.

If you were finding out if there was organizational justice in an office, which of the following questions would be the MOST helpful to ask employees?

The key challenge facing managers in terms of motivation is how to encourage employees to ________.

Discuss Maslow's hierarchy of needs theory and briefly explain each level.

Discuss intrinsically and extrinsically motivated work behavior. Provide examples of each.

________ is based on the premise that the employee perceives the relationship between his or her outcomes and his or her inputs.

Which of the following does NOT pertain to performance in the motivation equation?

Although John Gray is not enthusiastic about the pay for his job at Big Bucks Coffee Mill, he really enjoys the good relationships he has with his coworkers. According to expectancy theory, John's relationship with his coworkers has ________.

How does Alderfer's ERG theory compare with Maslow's hierarchy of needs theory?

Rather than being only one theory, need theory is actually a group of theories about work motivation.

In order for an employee to be motivated to perform desired behaviors and to perform them at a high level, expectancy, instrumentality, and valence must all be high.

When employees think that good performance goes unrecognized, their motivation to perform at a high level tends to be low.

Discuss the dysfunctional effects of inequity for organizations, managers, and employees.

Introduction to Organizational Behavior

Individual Differences: Personality and Ability

Work Values Attitudes and Moods and Emotions

Perception Attribution and the Management of Diversity

Learning and Creativity

Creating a Motivating Work Setting

Pay Careers and Changing Employment Relationships

Managing Stress and Work Life Balance

The Nature of Work Groups and Teams

Effective Work Groups and Teams

Leaders and Leadership

Power, Politics, Conflict, and Negotiation

Communicating Effectively in Organizations

Decision Making and Organizational Learning

Organizational Design and Structure

Organizational Culture and Ethical Behavior

Organization Change and Development

Filters

Exam 6: The Nature of Work Motivation

Mick Box was recognized as Salesperson of the Year because of his outstanding sales record. Maslow would assert that Mick's ________ were met by this award.

________ pertains to the perceived fairness of the treatment employees receive from the distributors of outcomes.

Which motivation theory addresses the following question: "Are the outcomes perceived as being at an appropriate level in comparison to the inputs?"

________ refers to the desirability of an outcome to an individual employee.

According to ERG theory, ________ include food, water, clothing, shelter, security, and safety.

According to ERG theory, once a lower-level need is satisfied, it is no longer a source of motivation.

Procedural justice theory asserts that employees will be more motivated if they think their performance will be accurately assessed.

If you were finding out if there was organizational justice in an office, which of the following questions would be the MOST helpful to ask employees?

The key challenge facing managers in terms of motivation is how to encourage employees to ________.

Discuss Maslow's hierarchy of needs theory and briefly explain each level.

Discuss intrinsically and extrinsically motivated work behavior. Provide examples of each.

________ is based on the premise that the employee perceives the relationship between his or her outcomes and his or her inputs.

Which of the following does NOT pertain to performance in the motivation equation?

Although John Gray is not enthusiastic about the pay for his job at Big Bucks Coffee Mill, he really enjoys the good relationships he has with his coworkers. According to expectancy theory, John's relationship with his coworkers has ________.

How does Alderfer's ERG theory compare with Maslow's hierarchy of needs theory?

Rather than being only one theory, need theory is actually a group of theories about work motivation.

In order for an employee to be motivated to perform desired behaviors and to perform them at a high level, expectancy, instrumentality, and valence must all be high.

When employees think that good performance goes unrecognized, their motivation to perform at a high level tends to be low.

Discuss the dysfunctional effects of inequity for organizations, managers, and employees.

Introduction to Organizational Behavior

Individual Differences: Personality and Ability

Work Values Attitudes and Moods and Emotions

Perception Attribution and the Management of Diversity

Learning and Creativity

Creating a Motivating Work Setting

Pay Careers and Changing Employment Relationships

Managing Stress and Work Life Balance

The Nature of Work Groups and Teams

Effective Work Groups and Teams

Leaders and Leadership

Power, Politics, Conflict, and Negotiation

Communicating Effectively in Organizations

Decision Making and Organizational Learning

Organizational Design and Structure

Organizational Culture and Ethical Behavior

Organization Change and Development

Filters