Exam 3: Work Values Attitudes and Moods and Emotions

________ is the work that employees perform to control their experience and expression of moods and feelings on the job.

Work values are an employee's personal convictions about what outcomes one should expect from work and how one should behave at work.

Continuance commitment exists when the costs of leaving the organization (loss of seniority, pensions, medical benefits, and so on) are too great.

Workers who feel excited, enthusiastic, active, strong, and elated are MOST LIKELY experiencing ________.

________ pertain to fairness, equity, and impartiality in decision making.

Which of the following is an employee with affective commitment LEAST likely to do?

Examples of intrinsic work values include all of the following EXCEPT ________.

Social influence is the effect that individuals or groups have on a person's attitudes and behavior.

Who is LEAST LIKELY to have organizational commitment?

Job satisfaction contributes to a person's overall well-being in life.

Define and discuss the term "workplace incivility."

According to Bill Mobley, job satisfaction triggers the whole turnover process.

An employee's ability to go to work is affected by all of the following EXCEPT ________.

Any aspect of the job and the employing organization is considered to be part of the ________.

Briefly describe the discrepancy model of job satisfaction.

Briefly describe the steady-state theory of job satisfaction.

Jim has told the district attorney's office that illegal activities are taking place at his corporation. He is a ________.

How a worker feels about his or her job or organization represents the ________ of the worker's attitude.

Research results indicate that job satisfaction is strongly related to job performance.

The facet model forces managers and researchers to recognize that ________.