Exam 2: Individual Differences: Personality and Ability

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________ is the pattern of relatively enduring ways that a person feels, thinks, and behaves.

(Multiple Choice)
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Neuroticism is a trait not generally possessed by psychologically healthy individuals.

(True/False)
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Mark is a well-liked boss. He has a suggestion box outside his door and has implemented many of the suggestions, even some of the more reckless ideas, such as putting a ping pong table in the meeting room. Although the organization has many strict procedures, Mark does not follow them nor does he expect this of his employees. In which trait does Mark MOST LIKELY rank the lowest?

(Multiple Choice)
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If a person with an external locus of control performs well, then he or she will attribute the performance to external factors, such as luck.

(True/False)
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Managers of a chain of Mexican restaurants need to ensure that workers have the abilities needed to perform their jobs effectively. Explain three different ways the restaurant chain can manage ability.

(Essay)
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In which work situation will personality MOST LIKELY play a role in job performance?

(Multiple Choice)
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Which of the following processes is NOT part of the management of ability in organizations?

(Multiple Choice)
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General intelligence is determined by the genes we inherit from our parents and by situational factors.

(True/False)
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Which of the following statements is FALSE?

(Multiple Choice)
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The broadest dimension of cognitive ability is ________.

(Multiple Choice)
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A trait is a specific component of personality that describes a person's tendencies to feel, think, and act in certain ways.

(True/False)
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Type B employees are driven to get a lot done in a short period of time.

(True/False)
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Crisp and Park Company is a family-owned firm that has been in business for 10 years. The company's founders, Mr. Crisp and Ms. Park, were cousins, and all of the company's employees until now have been family members. The company is growing and has begun to add employees who are not family members. A common complaint about the new employees is that even though new and veteran employees are treated identically, there is a wider variation in the personalities of new employees than in veteran employees. What factors could account for this problem?

(Essay)
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Which statement is TRUE regarding personality in the workplace?

(Multiple Choice)
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________ is the extent to which people try to control the way they present themselves to others.

(Multiple Choice)
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________ is the trait that captures the distinction between individuals who get along with other people and those who do not.

(Multiple Choice)
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Verbal ability is especially important to teachers, writers, and lawyers.

(True/False)
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For top executives and managers, the ________ MOST OFTEN appears to dominate all other needs in determining their success.

(Multiple Choice)
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People who have a special desire to perform challenging tasks well and meet their own personal standards for excellence can be described as having ________.

(Multiple Choice)
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Naomi's dog died. When Naomi went into work the next day, Tracy noticed that she was upset. Tracy would have said something, but she was working on a very important project. Lewis also noticed Naomi was upset and asked her what was wrong and if there was anything he could do to help. Jack was bothered by Naomi's downcast expression and told her to quit moping. Derek did not notice there was anything amiss. Who BEST shows a high level of emotional intelligence?

(Multiple Choice)
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